Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I love PourMoi products and have purchased from them for many years. I recently had an issue with a faulty item (for this first time ever). I literally have never had such a positive experience from... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Excellent customer service from Sam. I placed an order and only realised afterwards that it was going to incorrect address that would have caused me a problem as miles away as I hadn't updated my... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I recently had an outstanding experience with Pour Moi customer service, that truly exceeded my expectations. Sam who dealt with my concern responded to my problem promptly and swiftly. As a new costu... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I love the style and fit but very disappointed with fading , particularly my cobalt blue tankini. I wash by hand and dry carefully out of direct sunlight. I don’t use it for swimming. It has faded aft... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z bielizną ozdobną
  2. Sklep ze strojami kąpielowymi
  3. Sklep z odzieżą damską

Informacje przekazane przez różne źródła zewnętrzne

Pour Moi offer beautiful, sophisticated lingerie, swimwear and nightwear in a wide range of styles, colours and sizes available to order online and delivered to your door.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

670 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 66% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent customer service from Sam.

Excellent customer service from Sam.
I placed an order and only realised afterwards that it was going to incorrect address that would have caused me a problem as miles away as I hadn't updated my address.
Sam managed to catch the order and update with my new address.
I think it really is worth going for a reputable firm such as por moi over things you see advertised online and get sucked in by as I recently brought a bra I'd seen advertised all over Facebook as being all singing all dancing despite never hearing of the company...Needless to say when it arrived it was absolutely awful ! You know por moi is always going to be lovely ! Would recommend

14 kwietnia 2026
Opinia niezależna
Logo Pourmoi

Odpowiedź od Pourmoi

Good morning, thank you so much for taking the time to leave us a 5* review! We truly appreciate your feedback and will make sure your kind words are passed on to Sam in the Customer Services team. We hope you love your order once it arrives with you at the correct address, and hope to see you again soon! Best wishes, Pour Moi x

Oceniono na 5 z 5

Excellent customer service

I love PourMoi products and have purchased from them for many years. I recently had an issue with a faulty item (for this first time ever). I literally have never had such a positive experience from customer service. They were extremely quick and super helpful. I’m so used to poor, or difficult, experiences with customer service this was such a pleasant surprise! I don’t often write reviews but this deserves a call out… thanks PourMoi!

13 kwietnia 2026
Opinia niezależna
Logo Pourmoi

Odpowiedź od Pourmoi

Hi Caroline, Thank you so much for your lovely 5* review! We really appreciate you taking the time to share your feedback. It means a lot to hear that you’re happy with both our products and service, especially as a valued long-standing customer. We hope to see you again soon! Best wishes, Pour Moi x

Oceniono na 5 z 5

I recently had an outstanding…

I recently had an outstanding experience with Pour Moi customer service, that truly exceeded my expectations. Sam who dealt with my concern responded to my problem promptly and swiftly. As a new costumer I felt like they truly valued me. This level of care and dedication is rare and I wouldn’t hesitate to recommend their business to anyone looking for a reliable service. Thank you Sam.

9 kwietnia 2026
Opinia niezależna
Logo Pourmoi

Odpowiedź od Pourmoi

Hi Phil, thank you so much for taking the time to leave us a 5* review! We're so pleased to hear you're happy with our service, I will make sure your comments are passed onto Sam :) We hope to see you again soon! Best wishes, Pour Moi x

Oceniono na 5 z 5

Always great products and service.

Other than the fabulous swimwear I get from Pour Moi, the customer service is possibly the best. The agent’s friendly and helpful communication went above my expectations. Overall a very positive experience.

20 marca 2026
Opinia niezależna
Logo Pourmoi

Odpowiedź od Pourmoi

Hi there, thank you so much for taking the time to leave us a 5* review! We're so pleased to hear you're happy with our products and service, I will make sure to pass your comments onto the team! We hope to see you again soon :) Best wishes, Pour Moi x

Oceniono na 5 z 5

Excellent company

I have recently bought two tankinis. Excellent fit, arrived within a few days of ordering, Would recommend.

2 marca 2026
Opinia niezależna
Logo Pourmoi

Odpowiedź od Pourmoi

Hi Patricia, thank you so much for taking the time to leave us a 5* review! We are so pleased to hear you're happy with your products and service. We hope so see you again soon! Best wishes, Pour Moi x

Oceniono na 5 z 5

Excellent customer service

I have ordered a bikini but writing this before its arrival. I was so impressed with the excellent customer service and feel very confident in using this company.

25 marca 2026
Opinia niezależna
Logo Pourmoi

Odpowiedź od Pourmoi

Good morning, thanks so much for taking the time to leave us a 5* review! Feedback like yours makes our day :) we hope you love the bikini once it arrives with you!

If you need any further assistance please don't hesitate to get back in touch. Best wishes, Pour Moi x

Oceniono na 1 z 5

They trick you into signing up for…

They trick you into signing up for emails by promising a free first order, but then the code doesn’t work.

24 marca 2026
Opinia niezależna
Logo Pourmoi

Odpowiedź od Pourmoi

Hi there, thank you for your review. We're sorry to hear you've had issues with your sign up code, this may be due to a technical issue.

We'd love the opportunity to resolve this - please may you contact our customer services team who will look into this for you.

Thanks and best wishes, Pour Moi x

Oceniono na 5 z 5

Brilliant Customer Services from Sam…

Brilliant Customer Services from Sam today.
I ordered 3 swimming costumes, 1 had a slight problem which I won't go into. Sam asked me to send over a photo which I did, replacement cozy on its way to me.

10/10 quick, efficient and courteous assistance was received.

23 marca 2026
Opinia niezależna
Logo Pourmoi

Odpowiedź od Pourmoi

Hi Corinna, thank you so much for taking the time to leave us a 5* review! We're so pleased to hear that you're happy with our products and service, feedback like yours makes our day! We will make sure to pass on your kind comments to Sam in the customer service team :) we hope to see you again soon! Best wishes, Pour Moi x

Oceniono na 5 z 5

Items were beautiful only problem was…

Items were beautiful only problem was the state it was delivered in not by PourMoi but Royal Mail .Contacted PourMoi to let them know, fantastic customer service Sam went above and beyond to sort .

20 marca 2026
Opinia niezależna
Logo Pourmoi

Odpowiedź od Pourmoi

Hi Angela, thank you so much for taking the time to leave us a 5* review! We're so pleased to hear you're happy with our products and service, feedback like yours makes our day! We will make sure to pass your comments onto Sam in the customer service team :) Best wishes, Pour Moi x

Oceniono na 5 z 5

Went in to the pourmoi store Leeds city…

Went in to the pourmoi store Leeds city Centre and wow the staff were amazing. I bought two bikini sets, two bras and a cover-up. The ladies are so kind and very helpful and knowledgeable about the products and what would suit my body type better ie the kind of bra’s I like. FABULOUS, FABULOUS, FABULOUS SERVICE.

18 marca 2026
Opinia niezależna
Logo Pourmoi

Odpowiedź od Pourmoi

Hi Ruby, thank you so much for taking the time to leave us a 5* review! It's lovely to hear your kind comments about our service and products, we will make sure to pass on your comments to the team at the Leeds store :) we hope to see you again soon! Best wishes, Pour Moi x

Oceniono na 5 z 5

Excellent experience

From beginning to end the customer service was excellent and lingerie received was perfect thank you

20 marca 2026
Opinia niezależna
Logo Pourmoi

Odpowiedź od Pourmoi

Hi Dee, thank you so much for taking the time to leave us a 5* review! We are so pleased to hear that you're happy with our products and service. We hope to see you again soon! Best wishes, Pour Moi x

Oceniono na 5 z 5

Excellent customer service.

Superb,quick and very efficient customer service.
Thank you Pou Moi, I’ll definitely be purchasing from you again.

23 lutego 2026
Opinia niezależna
Logo Pourmoi

Odpowiedź od Pourmoi

Hi Sally, thanks so much for taking the time to leave us a 5* review! We're so pleased to hear you're happy with our customer service, feedback like yours makes our day! We look forward to seeing you again :) Best wishes, Pour Moi x

Oceniono na 5 z 5

Amazing customer service.

Amazing customer service.
The metal attachment on my swimming suit straps lost colour. I contacted pour moi and the instantly offered me a refund or a replacement within less than 24 hours. So pleased, and will definitely order again. Thank you.

24 lutego 2026
Opinia niezależna
Logo Pourmoi

Odpowiedź od Pourmoi

Hi Sarah, thanks so much for taking the time to leave us a 5* review! We're so pleased to hear you're happy with our customer service, feedback like yours makes our day! We look forward to seeing you again :) Best wishes, Pour Moi x

Oceniono na 1 z 5

I love the style and fit but very…

I love the style and fit but very disappointed with fading , particularly my cobalt blue tankini. I wash by hand and dry carefully out of direct sunlight. I don’t use it for swimming. It has faded after very very limited use. On thus basis I will no longer be recommending this company which is a shane as the tankini top worked well for me after my mastectomy x

17 lutego 2026
Opinia niezależna
Logo Pourmoi

Odpowiedź od Pourmoi

Hi Francis, thank you for your review. It's lovely to hear that the style and fit worked for you, particularly after your mastectomy - that really means a lot to us.

We’re sorry to read your comments about the fading and would really like the opportunity to look into this for you. We can’t see that you’ve been in touch with our customer service team, so please do get in touch with your order details and a photo of the item, and we’d be very happy to review this further for you.

Best wishes, Pour Moi x

Oceniono na 5 z 5

Great customer service

I have brought a lot of lingerie from Pour Moi and have always found it to be of good quality and a good fit. Unusually I had an issue with the Viva Luxe Non Padded Side Support bra. This was the first issue I had ever had. When trying the bra on, for the first time, I pulled the left cup up; there was a strange ripping/popping sound coming from the elasticated trim, in the centre of the bra. I looked down and could see that the elastic trim was now baggy and seemed to loose its spring back. I think the sound I heard was the sound of the elastic failing. I contacted Customer Services and a replacement bra was sent out. It arrived quickly and is a better fit than the one I that was faulty.
It is never when things go well that you judge a company, it is always when you have a problem and I could not fault the response from Pour Moi. I will continue to purchase from them. They are a brand I trust.

9 lutego 2026
Opinia niezależna
Logo Pourmoi

Odpowiedź od Pourmoi

Hi there, thank you so much for taking the time to leave us a 5* review! We're so pleased to hear you're happy with our service and products - feedback like yours makes our day! We hope to see you again soon! Best wishes, Pour Moi x

Oceniono na 5 z 5

Pour moi customers services 5 star

Pour moi customers services is very efficient and responsive. I emailed them regarding an issue i had with an order that was missing from my parcel due no fault of their own. They arranged prompt delievry of a replacement. Highly recommend this company for their customer care and the quality and fit of the products.

12 lutego 2026
Opinia niezależna
Logo Pourmoi

Odpowiedź od Pourmoi

Hi Suzanne, thank you so much for taking the time to leave us a 5* review! We're so pleased to hear you're happy with our service and products - feedback like yours makes our day! We hope to see you again soon! Best wishes, Pour Moi x

Oceniono na 5 z 5

Excellent Customer Service

Customer Service were super fast in responding after I emailed them to say a minor fault on a dressing gown I ordered. They even despatched a replacement item before the faulty one was returned. This was the first issue I have had with one of their products - everything else I have been extremely happy with - and I feel the quality and prices represent value for money.

11 lutego 2026
Opinia niezależna
Logo Pourmoi

Odpowiedź od Pourmoi

Hi Tracy, thank you so much for taking the time to leave us a 5* review! We're so pleased to hear you're happy with our service and products - feedback like yours makes our day! We hope to see you again soon! Best wishes, Pour Moi x

Oceniono na 5 z 5

Great customer service

Great customer service. Emailed my problem at 23:30 and all solved by 10am next morning. Very pleasant experience. Pjs and underwear just so gorgeous...
Very happy customer...

12 lutego 2026
Opinia niezależna
Logo Pourmoi

Odpowiedź od Pourmoi

Hi Celine, thank you so much for taking the time to leave us a 5* review! We're so pleased to hear you're happy with our service and products - feedback like yours makes our day! We hope to see you again soon! Best wishes, Pour Moi x

Oceniono na 5 z 5

Fantastic

Fantastic, friendly customer service! Highly recommended

9 lutego 2026
Opinia niezależna
Logo Pourmoi

Odpowiedź od Pourmoi

Hi Lucy, thank you for taking the time to leave us a 5* review! We're so happy to hear of the positive experience you have had with us - feedback like yours makes our day! x

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