Bravissimo Recenzje 

866
Wynik TrustScore: 4 na 5

3,8

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 3 z 5

Had a meh experience at a bra fitting in Guildford. The staff was lovely but it felt a bit like they were telling me I look amazing in any bras they were putting me in, even if they felt tight or loos... Zobacz więcej

Oceniono na 5 z 5

I have used Bravissimo numerous times for nursing bras over the years, plus swimwear. Customer service via telephone & chat has been excellent, used when I need to exchange sizes. I recently bou... Zobacz więcej

Oceniono na 1 z 5

3 bestellte Bikinis kamen alle einzeln und in großen Abständen. Dann stellte sich heraus, dass Zollgebühren für jede einzelne Sendung anfallen würden. Damit hätte sich der Preis für jedes Teil verdre... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

When returning some bras, I accidentally sent some transparent straps I had bought somewhere else. Someone called Angie went above and beyond and took the time to inform me, package them up nicely,... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z bielizną ozdobną

Napisane przez firmę

Bravissimo is an award-winning multi-channel retailer that sells lingerie, swimwear and a unique range of clothing for women who are D-L cup. Bravissimo aims to inspire its customers to celebrate their figures and feel good about themselves and to make shopping with us a fun and confidence-boosting experience. Bravissimo offers its customers a wide choice of styles as well as friendly and knowledgeable fitting advice, set in an environment that is inclusive, supportive and celebratory and is dedicated to doing the best for its customers as well as providing an outstanding level of customer service.


Dane kontaktowe

3,8

Dobra

Wynik TrustScore: 4 na 5

866 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,8

Wszystkie recenzje

(866)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 122

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Shocking customer service.

I ordered something to the shop, a brand I had not tried so was allowed to try it there. I was told someone would check the fit but was left hanging waiting for a while (honestly it doesn’t take 5 minutes to put on a bra). Whilst it clearly didn’t look right, the shop assistant said it was the most perfect size for me in that range. I wanted to try on some others, the brand I usually wear but she simply disappeared to serve other customers and told me so when I asked her where the bras were that she was going to get for me. I left the shop after about 25 minutes empty-handed and hugely frustrated.

10 kwietnia 2025
Opinia niezależna
Logo Bravissimo

Odpowiedź od Bravissimo

We're so sorry to hear that you had a disappointing experience with us recently, we never want our customers to leave feeling frustrated and would really love the chance to put this right and get this looked into further.

Please could you give our Customer Service team a call on 01926 459 859, at your earliest convenience, so we can chat through this further? Alternatively, you can drop us an email to customer.services@bravissimo.com.

We're here from 8.30am-10pm weekdays and 9am-7pm at weekends.

We'll look forward to hearing from you soon.

The Bravissimo Team x

Oceniono na 5 z 5

Great experience

I visited your Norwich store today, it was quite late in the afternoon, nearly closing time and I entered the store to ask if I could be fitted for a bra. The lady on the counter was lovely, it was no problem at all,she arranged the fitting and I was then served by Emma.
Emma was so lovely, very helpful and knew which style to look for. I am a difficult customer but Emma showed great patience and remained professional the whole time. I left the store with 2 products, very happy and will definitely return. Those women are a credit to your company.

9 kwietnia 2025
Opinia niezależna
Logo Bravissimo

Odpowiedź od Bravissimo

Thank you so much for leaving such a lovely review for our Norwich shop, Louise! We're so glad to hear that that Emma helped you feel comfortable and you left with some lovely new items!

We can't wait to see you again soon! 💖

The Bravissimo Team x

Oceniono na 5 z 5

Amazing Assistants at the Newcastle Branch

A couple of weeks ago, I was in the Newcastle branch (to take back a bra bought online). The assistant asked if I would like a fitting. As I had the time, I said yes. The lovely assistant in the changing rooms was excellent. She was looking after three of us at the time, and she was amazing - extremely knowledgeable, made lots of suggestions, happy to bring out more items to check sizes or styles. I bought two items which I am so happy with.
All the assistants in the shop are always helpful and friendly, and nothing is too much trouble for them.

29 marca 2025
Opinia niezależna
Logo Bravissimo

Odpowiedź od Bravissimo

Thank you for your lovely review of your visit to our Newcastle store! We're so pleased to hear we were able to help with what you needed, and our fabulous fitter helped put everyone at ease too!

We hope you're feeling fabulous in your new things, and we're looking forward to seeing you again soon.

Love, The Bravissimo Team x💖😊

Oceniono na 5 z 5

Best for Busty Bras

Absolutely great company; they provide a wonderful selection of bras for busty girls. Bravissimo has excellent high-quality brands. Their Bond Street store is a lovely place to visit It is easy to use their website, they have a lot of helpful information. Their customer service is very good. You can even get advice via email. Their deliveries are quick and discrete. I absolutely recommend them. 

1 kwietnia 2025
Opinia niezależna
Logo Bravissimo

Odpowiedź od Bravissimo

Thank you so much for visiting our store, Sophia, and leaving such lovely feedback about shopping with Bravissimo!
We’re very happy to hear you had a great experience and we hope you are loving your new lingerie treats! If you need anything else, please let us know!
The Bravissimo Team x💖😊

Oceniono na 5 z 5

Bravissimo Liverpool was excellent

Bravissimo Liverpool was excellent. Very friendly staff. Made to feel at ease. Great measuring service from Olivia and Becca was lovely on the till too. Thank you very much ladies!

22 marca 2025
Opinia niezależna
Logo Bravissimo

Odpowiedź od Bravissimo

Thank you for your review, Elizabeth! We're so pleased to hear you had a great time in our Liverpool shop <3

Oceniono na 2 z 5

Didn’t have an appointment so couldn’t get fitting

I went to the Norwich branch which is my nearest and a 45 minute drive. We got to the shop around 10.30am and asked for a bra fitting the lady at the counter went on a radio and then said to me the next appointment wasn’t until 1pm even though the shop was empty, which wasn’t convenient for me. I wasn’t aware it was an appointment system. It does say in the shop to get a fitting whilst in the shop and I’ve just searched their website and doesn’t say there you have to book. I will try again but living rural sadly I don’t know when that will be.

21 marca 2025
Opinia niezależna
Logo Bravissimo

Odpowiedź od Bravissimo

We're so sorry to hear you weren't able to get a fitting when visiting us recently, Lynn. We'd love to help you find your perfect fit, so please do call us on 01926 459859 or join us for an online virtual fitting via www.bravissimo.com.

Sadly, our available fitters were already with customers in our Norwich store when you visited, and you wouldn't have seen them on the shop floor area. We try our best to see customers who pop in as quickly as we can, based on covering prebooked appointments and our fitting team availability. We also have store contact details for appointments on our website, so we're really sorry if you missed seeing this when checking in advance.

Hopefully, we can quickly help you find just what you need, and we're looking forward to speaking and/or seeing you soon!

The Bravissimo Team x

Oceniono na 5 z 5

Great customer service in Brighton store

I just wanted to say that I have just experienced a very high standard of customer service in the Brighton store today where I felt I was listened to. I had to return a bra today (the first I’ve ever needed to ever). I am very happy with all aspects of the business from the product to customer service and will continue to use the company for many years to come. My only wish is that you would stock clothing again as they were also very good.

12 marca 2025
Opinia niezależna
Logo Bravissimo

Odpowiedź od Bravissimo

Hi Gill, thank you for your lovely review of our Brighton store! We're so pleased to hear our team there were able to help with what you needed, and we hope to see you again soon.

Love, The Bravissimo Team x💖😊

Oceniono na 5 z 5

Visited Leamington Spa store with my teenage daughter

Visited Leamington Spa store with my teenage daughter ( this is Mum) who had always been too anxious about a personal bra fitting service. I talked her round to make an appointment with Hayley, I have been a customer for years.
The whole experience was fantastic, as usual Hayley was professional but above all her personality and zest for her job shone as always.
I did catch the tail end of her previous customer experience in the waiting area and Hayley’s manner was warm and caring expressing for the customer to come back to her at anytime and not to be embarrassed. I thought that was an amazing thing to say.
By the end of our fitting session, my daughter was wipping bras on and off without a care and found some gems!
Thank you !

9 marca 2025
Opinia niezależna
Logo Bravissimo

Odpowiedź od Bravissimo

Thank you so much for visiting our Leamington Spa store, and leaving such lovely feedback for Hayley!
We’re very happy to hear you both had a great experience there and we hope your daughter is loving her new lingerie treats! If you need anything else, please let us know!
The Bravissimo Team x💖😊

Oceniono na 2 z 5

Just a bit rude really.

I have been a customer for many years. I had an issue with a bra. It's a style I have bought several times and enjoyed wearing in the past. The person on live chat was not helpful. She told me the issue was 'luck of the draw' and then ended the chat without so much as a 'can I help with anything else?' or even a goodbye. It may seem small to some but, Bravissimo have always had really excellent customer service and very friendly shop staff. If an issue arose you felt you could talk to them, be listened to. A safe space. Not so today.

25 lutego 2025
Opinia niezależna
Logo Bravissimo

Odpowiedź od Bravissimo

We're so sorry to hear that you've had a disappointing experience over Live Chat with us today. This isn't the experience we would expect you to have and I really hope I can assure you that we would really love to put this right. Please do feel free to give us a call on 01926 459 859 as we would really love to help with this. We're open Monday to Friday 8:30am-10pm and Saturday and Sunday, and we hope to hear from you soon,
The Bravissimo Team.

Oceniono na 5 z 5

Highly recommended

I had an upsetting experience where the contents which I had ordered online, were stolen from my parcel. I contacted Bravissimo’s customer service online and spoke with Victoria. She went above and beyond to assist me to resolve this issue. She really went the extra mile to assist me. Thank you Bravissimo!

14 lutego 2025
Opinia niezależna
Logo Bravissimo

Odpowiedź od Bravissimo

We're so happy to hear that Victoria was able to help you with this order! I really hope that your lovely new items are on their way, and that you love them once they're with you. If there's anything else we can do to help, please don't hesitate to get back in touch,
The Bravissimo Team x

Oceniono na 5 z 5

Great customer service

I have been using Bravissimo for a really long time (around 15-20 years).

I have had multiple fittings and shopped in store and online.

I always have a good experience and will continue to shop here for many more years I’m sure!

The live chat team are super helpful! I just wish I had a shop closer to where I live.

18 lutego 2025
Opinia niezależna
Logo Bravissimo

Odpowiedź od Bravissimo

We're so delighted to hear that you've always had a great experience with us, whether that be in store or on Live Chat with our Customer Services team! We hope you continue to love your items and experiences you have with us for many more years to come,
The Bravissimo Team x

Oceniono na 5 z 5

Alina from Bravissimo Margaret Street…

Alina from Bravissimo Margaret Street is a sunshine. A pure delight.

I have book a fitting session last minute, near the closing time (yes, I know)... and here comes Alina...
I found her pleasant and sweet with the lady ahead of me and she remains consistent with all customers.

Alina is patient, smiling, extremely professional and she has your attention.
She has the perfect word for every single customer she talks to.

I have been a customers for years, Alina made my experience SENSATIONAL.

Florence... A woman on a mission ;-)))

13 lutego 2025
Opinia niezależna
Logo Bravissimo

Odpowiedź od Bravissimo

Thank you so much for visiting our Oxford Circus store, Florence, and leaving such lovely feedback for Alina!
We’re very happy to hear you had a great experience there and we hope you are loving your new lingerie treats! If you need anything else, please let us know!
The Bravissimo Team x💖😊

Oceniono na 1 z 5

DO NOT ORDER!

DO NOT ORDER!
The worst experience, zero communication and no response from customer service. I have been waiting almost a month for my order ( I live in Ireland). I had to pay 15€ customs charge on top of my order and was not advised of this at checkout I got an email after to tell me. I still do not have my order it’s been almost two weeks since I paid the customs charge. Still trying to get in contact with the delivery service to get my order but they are refusing to deliver it since they attempted it once and no delivery note was left to let me know so they will send the parcel back in a few days if I do not collect it. Not worth the hassle at all. I will never order from here again.

11 lutego 2025
Opinia niezależna
Logo Bravissimo

Odpowiedź od Bravissimo

Hi Marissa,

We're so sorry to hear that you have been left so disappointed with your experience and this absolutely isn't what we would expect to happen either.
We would really love to help with this, so please could you contact us with your order details so we can look into this for you?
You can reach us on 01144/0044 1926 459 859, over live chat on www.bravissimo.com as well as by emailing customer.services@bravissimo.com we're here Monday to Friday 8:30am-10:00pm and on weekends we're here 9:00am-7:00pm

Best wishes, Bravissimo x

Oceniono na 5 z 5

Top Tier Quality and Client Service!

Top Tier Quality and Client Service!

Thanks, guys! The bras are amazing, and the sizing is exactly mine. Love it!

10 lutego 2025
Opinia niezależna
Logo Bravissimo

Odpowiedź od Bravissimo

Thank you so much for your 5 star review! It's fantastic to hear that the bras you ordered are perfect for you, and we hope that you love wearing these too. If there is ever anything we can do to help, then please just let us know 💖

Love, The Bravissimo Team x

Oceniono na 5 z 5

Excellent experience

I popped into the Cheltenham branch hoping to find a new skin tone bra. Two of the assistants were busy with other ladies, doing fittings etc. But they kindly accommodated me. It was a good job I decided to try the 2 bras, as the fit wasn’t great. So a smaller cup size was suggested, & that fitted perfectly, & looked very nice.
Such a helpful attentive young lady, I apologise for not recalling her name.
When I went to pay for my bra, I also received excellent service, & some additional help buying pants.
It’s always a nice experience going to Bravissimo in Cheltenham. And I’m always happy with my purchase.
Excellent service….I will definitely recommend!!

30 stycznia 2025
Opinia niezależna
Logo Bravissimo

Odpowiedź od Bravissimo

Hi Tracy, thank you for your review! We're so pleased to hear that you had an amazing time in our Cheltenham shop. We hope you love your new things :-)
Best wishes,
Bravissimo Customer Services

Oceniono na 5 z 5

Excellent service at Solihull

I visited the Solihull store today and was greeted by Hannah who was very pleasant and helpful, she pointed me in the direction of jasmine for a fitting I didn't even have to wait.
Jasmine was amazing she knew her stuff and fitted me very quickly, it was lovely to hear her singing when she was walking back to the fitting room, obviously enjoys her job.
Thank you to all the staff at Solihull the lady at the checkout was lovely too but I didn't get her name sorry.

9 lutego 2025
Opinia niezależna
Logo Bravissimo

Odpowiedź od Bravissimo

We're so pleased to hear that you had an amazing time in our Solihull shop, Donna! Thank you very much for your review :-)

Oceniono na 5 z 5

Fantastic friendly helpful service. Visited bravissimo brighton store for…

Visited bravissimo brighton store for new work bra. Fantastic, professional & friendly service from Emma who looked up my size records on their system (been here before) & gave me an assortment of bra"s to try offering help at any time i needed it.
Highly recommend this store. Always have a ray of choices/store is always clean & inviting & changing rooms spotless.
Would not go anywhere else for my lingerie.

9 lutego 2025
Opinia niezależna
Logo Bravissimo

Odpowiedź od Bravissimo

We're so pleased to hear you had a great time in our Brighton shop, Teresa! Thank you very much for your review :-)

Oceniono na 5 z 5

Great fitting appointment

I saw Jamie in Glasgow today for a bra fitting. She had a lovely manner about her and made me feel at ease. I’m chuffed with the selection of bra’s. Thanks Jamie x

8 lutego 2025
Opinia niezależna
Logo Bravissimo

Odpowiedź od Bravissimo

Hi Dominique! Thank you so much for visiting us in Glasgow and we really appreciate you leaving some lovely feedback for Jamie. We’re very happy to hear you had a great experience in the shop and hope you are loving your new goodies. If you need anything else, please let us know! 💖😊

Oceniono na 5 z 5

I went for a fitting today

I went for a fitting today at the Liverpool store, staff were really friendly @ helpful, after years of wearing underwire bras, I have decided to start wearing a non wired bra, my new bra is so comfortable, with wide shoulder straps, it's so comfortable to wear I didn't take it off. The sales girl just took the price tag off @ scanned it.
The best thing I've done for myself is going to Bravissimo @ getting fitted. I have now converted to wearing a non wire bra.

7 lutego 2025
Opinia niezależna
Logo Bravissimo

Odpowiedź od Bravissimo

Hello Tracey! Thank you so much for leaving some lovely feedback. We’re very happy to hear you had a wonderful time in shop and were able to find something comfortable and supportive in a new style. If you need anything else, please let us know! 💖

Oceniono na 5 z 5

Great experience and fitting service

Shout out to Hannah at the Leeds Victoria Quarter store. She was soooo friendly, caring and patient and understood all my concerns about finding the right items. I like how the staff go for the 'right feel' of the bra, as opposed to just numbers and letters. I was extremely nervous and scared to go and get measured after like...2 decades and 4 kids. But the experience was not pushy or intimidating, just calm and easy. The lady at the till was also lovely and pleasant. Keep up the good work!

28 stycznia 2025
Opinia niezależna
Logo Bravissimo

Odpowiedź od Bravissimo

Thank you so much for your lovely review! We're so happy that Hannah helped you find just what you need, that is also comfortable for you as well.

We hope you're feeling amazing in your new things, and that you'll come and see us again soon.

Love Bravissimo x

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej