I rarely do a review but today I felt the need to . I called into Abbeycentre store for self tan oil spray, Met a girl and wish I had got her name, she had dark long hair, has a wee boy, an absolute w... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Hi I Absolutely Love Bperfect Cosmetics.. and Love ordering from them.. I received A big order this morning and some items were Missing from the box and As Soon as I messaged The Customer Service The... Zobacz więcej
I submitted an order to BP and the Town line in the address was not correct although the postcode etc was. I emailed BP over the Bank holiday weekend to confirm my correct address and Ann sent me a... Zobacz więcej
Customer Service from Ann was second to none. I ordered in error and sent an email asking for a refund. Ann replied immediately and cancelled the order and issued refund right away. Couldn’t be better... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Trend Setting, Award Winning, Ahead of the Game. Changing the Cosmetics industry since 2013.
Dane kontaktowe
8 Enterprise Crescent, BT28 2BP, Lisburn, Zjednoczone Królestwo
- www.bperfectcosmetics.com
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 77% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Had a problem with my order as I…
Had a problem with my order as I received a wrong item and contacted customer service and just wanted to say Deborah was so efficient and helpful with sorting out my issue within a short time in a most courteous manner. I was very impressed with her customer service and order from bperfect regularly and never had an issue and will continue orders when someone like Deborah is dealing with any problem. Annette
Absolutely amazing customer service
Absolutely amazing customer service. very quick to reply and so helpful. I love their products!!!!!
Thank you!
Deborah
Excellent I’d entered my address…
Excellent I’d entered my address incorrectly and Deborah in customer service had it changed within hours of receiving my email and on a Sunday. Thanks so much.
Great service and very fast response…
Great service and very fast response from the assistance team
Very helpful and happy with the service
IV only started to use BPerfet love all…
IV only started to use BPerfet love all your products your face glow cream I love just ordered Annalivea bondel had a small mistake with that order but I emailed them and they r sorting it out for me to be sent out to me thanks so much to Deborah for fantastic customer service
Accidentally ordered the wrong colour…
Love this make up so much but Accidentally ordered the wrong colour foundation and contacted customer service and they changed it for me they were so helpful thankyou to Deborah for sorting it out for me
What an incredible experience
What an incredible experience! Ann gave me outstanding customer service. As a visually impaired customer I was struggling to find brow products that I could use and give natural results. Next thing Ann kindly arranged to have some products sent to me, I was so touched.
When I feel better I cannot wait to try them.
Thankyou so much
Love this company
Love this company! Great customer service online and in store! Travelled to Manchester recently and went in store as needed help with shade matching and advised on products, girl serving was great! Accidentally ordered wrong shade of product online and emailed and they changed it over for me before the order was dispatched and very quick service to! Love everything about B perfect!
Issue with product during delivery
Deborah, replied to my email and responded quickly & resolved my issue, the lip oil I ordered had leaked during delivery & once photos were sent, there was no issue replacing the product, customer service was great!
Thanks
Louise
Customer service 5 stars
Customer service 5 stars, very quick to reply and solve issue. Very pleasant and helpful.
Outstanding Customer Service
Love the lip trio that I have received. Amazing customer service when I required assistance.
BEWARE! Hidden tariffs Bperfect Cosmetics does not pay or even tell you about.
I live in the US and placed small order with Bperfect Cosmetics. Even though I placed an order through the US.Bperfect site, It was shipped from outside the US. A month after receiving my products FedEx billed me $35 for tariffs! This was not disclosed to me when placing my online order. When I wrote the company they claim no responsibility and state that the tariff warning is somewhere on their website. Companies can be responsible for paying the tariffs. Bperfect chooses not to. And to not tell their customers. Beware and know you will be paying crazy Tariffs to the shipper after you receive your order.

Odpowiedź od BPerfect Cosmetics
I attended B perfect store in Braehead…
I attended B perfect store in Braehead today and was served by Cora. Cora was very helpful and knowledgeable about the products. I appreciated her help with getting 2 bundles. I will definitely be back.
Excellent Customer Service
Ordered a brow pen from BPerfect recently which arrived promptly & with a gel pen which was great. Unfortunately the shade Ash Brown that I ordered was far too dark for me. Following emails between myself & Robyn in customer service I was sent a replacement in shade Brown which Robyn recommended for my colouring. This arrived within a few days & was perfect. The customer service I received from Robyn was really great as she went the extra mile to sort out the problem. It's so nice to find a company that not only provides excellent products but provides excellent customer service too. Thank you Robyn.
I had an item not arrive in my package
I had an item not arrive in my package. I emailed yesterday evening and by this morning a really helpful advisor, called Ann came back to me. Ann dealt with my query promptly, efficiently and in a friendly manner. Really pleased with this Customer Service.
Customer service is excellent I had a…item missing was resolved straight away
Customer service is excellent I had a problem with a product not in my package when it arrived and was sorted straight away the reply was so quick highly recommended and their products are excellent .
Great customer service
Great customer service, quick response & resolution!
I recently emailed customer service as…
I recently emailed customer service as I had placed an order through Tik Tok and after watching a live I quickly realised I had ordered the wrong concealer shade. Robyn got back to me very quickly and was lovely, she sorted it for me before my order was dispatched. Great service! Thanks Robyn
Great customer service
Products were fabulous and delivered promptly, had small issue and customer service was amazing to deal with, definitely purchase from site again
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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