Beware Born Online. I purchased instore in the past and made the mistake of suggesting a Born voucher as a present. We (naturally) assumed the online store would reflect in-store product There's eff... Zobacz więcej
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I recently ordered some leggings from the company but due to the quality needed to send them back. Unfortunately I have encountered multiple problems sending them back and have spent money on postage... Zobacz więcej
My husband and I were given a voucher to use at Born by friends. I found the website a bit confusing and it wasn't clear whether the voucher had been applied or whether I was being charged the full a... Zobacz więcej
Reakcja na opinię
So I had to wait over a month for my order to arrive, and to add insult to elongated injury they sent me a discount card as a sorry, which was £5 of £50...£10 off £100 etc, for my next order, in zero... Zobacz więcej
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Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
We are a family owned business, started in 2000 by 2 sisters, Eva & Georgina Fernandes. Born sells environmentally friendly, natural, organic, fair trade and practical products & gifts for parents, babies and toddlers. We have a store in Bishopston, Bristol and customers can also buy from anywhere in the world via our website www.borndirect.com. You can also find us on Facebook and Twitter.
Dane kontaktowe
64 Gloucester Road, BS7 8BH, Bristol
- 0117 9245080
- customerservice@borndirect.com
- www.borndirect.com
1,0
Bardzo słaba
505 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
very very good
Ordered to stokke items 1 got lost by courier born the same day sent me a new wheel
3 lutego 2015
Opinia niezależna
Great company
An item of mine took a while to be dispatched from the manefacturer, but the staff were extremely helpful and polite despite my constant
31 stycznia 2015
Opinia niezależna
Order of a spare part for a stokke xplory stroller
I ordered a bumper for my son's stokke xplory stroller, to my surprise it was dispatched a week after I ordered it, even though it normally takes 4 to 6 weeks, the delivery was fast too!. I highly recommend this seller!!!!
27 stycznia 2015
Opinia niezależna
Fantastic service
Ordered some new front wheels for my bugaboo. Very easy ordering process, speedy delivery and well packaged with a hand written bite of thanks. Would highly recommend Born.
23 stycznia 2015
Opinia niezależna
Good timely service
Product received as order, in line with expected timescales and reasonable price, would use again. Also very nice easy to use website.
20 stycznia 2015
Opinia niezależna
bugaboo spare parts
Fantastic service! The spare parts came earlier than I expected...which was a relief!!!
Very happy with the company.
16 stycznia 2015
Opinia niezależna
Fast delivery, genuine products, great customer service!
I ordered an Ergobaby carrier from Born for a friend. Born are a genuine supplier of Ergobaby, no fakes. They estimated that the product would be delivered within 3 - 5 working days of ordering, in fact it was delivered just 2 working days later!! The personal hand written note with the parcel really is a nice touch and makes you realise that they really do care about their business and customers! I would recommend Born to anyone. A great experience.
12 stycznia 2015
Opinia niezależna
Lovely items, shipped quickly
Loved our Frugi dungarees--we'd looked everywhere but most places were sold out. Your service was fast and we are very happy customers.
12 stycznia 2015
Opinia niezależna
Good service
The items arrived well packaged ani have had no issues with them.
12 stycznia 2015
Opinia niezależna
Fast delivery, would recommend
All items were as described, nicely packaged, delivered very quickly. Will use again.
12 stycznia 2015
Opinia niezależna
Very pleased!
Really pleased with my first experience of buying goods from Born. I wanted to call customer services before ordering and found the staff to be lovely and helpful.
Ordering was easy and deliver was quicker than expected and beautifully packaged.
Will definitely order from them again.
12 stycznia 2015
Opinia niezależna
Love this shop
For different reason I went in to the shop for advice, the staff always been really helpful. Is always been more than a shop, this is why is a special place. They helped me with the breastfeeding, with 'no getting enough sleep', with carrier, staff also cheered me up, when I felt really low.
I just can say Thank you!
10 stycznia 2015
Opinia niezależna
Great customer service
Really impressed with product range and great customer service in confirmation of order and knowing delivery info etc. I was also informed that my item had been used for display in case this caused me any concerns prior to it being dispatched. I have ordered again but did think more postage options would be good for small and light items as £5 seems quite expensive.
7 stycznia 2015
Opinia niezależna
Dissappointed
Happy I finally received my purchase but the service Or should I stay lack of one was not what I was excepting having been recommended by friends only after a email from myself did the Customer service bother to look into for me the offer of a discount card for future ha ha use was still sent to me but as I explained at the time was not required so ended up in my recycle bin you lost one customer hope things improve for future ones
30 grudnia 2014
Opinia niezależna
Odpowiedź od Born
We are very sorry to hear that you are disappointed with your overall experience with Born. We did email on numerous occasions to let you know about the delay at the suppliers end, which was out of our control. We also investigated all other known suppliers for you to try and source the item sooner and discussed a range of options for you. We do not hold this stock physically preferring to work closely with the supplier to provide Born customers with the most up to date versions and colours available. This can entail longer dispatch times and as a business we try hard to make our customers aware of this when they purchase and offering them regular updates. We are passing your feedback to the supplier and working on making extended dispatch times clearer for customers. Thank you.
nice products, easy website, delivered without difficulty
i found the product i wanted, i ordered it from born and they delivered it. simple. and thus quite pleasant.
even better they havent spammed me everyday with emails which so many companies do once you've made a purchase.
so all in all great
30 grudnia 2014
Opinia niezależna
Just great!
Absolutely quick despatch and delivery, no hassle. Easy! Will use again and recommend to others. Thank you!
29 grudnia 2014
Opinia niezależna
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