Beware Born Online. I purchased instore in the past and made the mistake of suggesting a Born voucher as a present. We (naturally) assumed the online store would reflect in-store product There's eff... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I recently ordered some leggings from the company but due to the quality needed to send them back. Unfortunately I have encountered multiple problems sending them back and have spent money on postage... Zobacz więcej
My husband and I were given a voucher to use at Born by friends. I found the website a bit confusing and it wasn't clear whether the voucher had been applied or whether I was being charged the full a... Zobacz więcej
Reakcja na opinię
So I had to wait over a month for my order to arrive, and to add insult to elongated injury they sent me a discount card as a sorry, which was £5 of £50...£10 off £100 etc, for my next order, in zero... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
We are a family owned business, started in 2000 by 2 sisters, Eva & Georgina Fernandes. Born sells environmentally friendly, natural, organic, fair trade and practical products & gifts for parents, babies and toddlers. We have a store in Bishopston, Bristol and customers can also buy from anywhere in the world via our website www.borndirect.com. You can also find us on Facebook and Twitter.
Dane kontaktowe
64 Gloucester Road, BS7 8BH, Bristol
- 0117 9245080
- customerservice@borndirect.com
- www.borndirect.com
1,0
Bardzo słaba
505 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Great value, service & delivery
I am very pleased with my recent purchase experience. Item was at a very good price, useful information and updates about the delivery were provided and it was even delivered earlier than expected. Due to a reasonable spend free delivery was also an added bonus. I'm a very happy customer and can't wait to use my ergobaby carrier when my little one arrives. I would definitely purchase more items from here in the near future and recommend the company to others.
4 lutego 2016
Opinia niezależna
Great
I ordered the bugaboo canopy and it arrived very quickly and is a good product. I ordered because it was 10% off my first order making it competitively priced.
21 stycznia 2016
Opinia niezależna
Snuzpod
My daughter researched baby products and had chosen the Snuzpod as she could not find one she preferred in the the US. Nest we needed to find bedding for the cot and found your website - she was worried ordering from abroad might be a hassle but could not have been easier. Our items arrived quickly and are lovely.
16 stycznia 2016
Opinia niezależna
excellent service
No issues whatsoever. Competitively priced and delivered quickly.
10 stycznia 2016
Opinia niezależna
Excellent customer service
I called on Xmas eve and received all the help I could have wished for. I was called back having left a message and Kate was extraordinarily helpful. Probably the best customer service I have received from an online retailer. Thank you!
5 stycznia 2016
Opinia niezależna
Excellent wee company
Found this company though a facebookgroup, was impressed with their prices and delivery. their customer service contact is excellent and I have already reccomended them to a friend.
5 stycznia 2016
Opinia niezależna
Great service with good product knowledge
Very impressed with customer service - took a lot of time over phone discussing product. Offered assistance after purchase also. Arrived v quick first class post & I like to support good independent shops.
28 grudnia 2015
Opinia niezależna
Excellent
Bought a pair of shoes for my daughter, they are very good quality and will last, sadly they were too big for her tiny feet but will keep them anyway.
26 grudnia 2015
Opinia niezależna
Fantastic!
Kept me up to date with exactly where my order was up to, the product was out of stock everywhere and my daughter had asked for this for Christmas so thank you for getting it to us before Christmas and lovely presentation!
Would Recommend this company to anyone!!
24 grudnia 2015
Opinia niezależna
Good product but long waiting !
As announced, I had to wait for 6 week to get my order. No surprise but can be annoying if you really need it asap.
23 grudnia 2015
Opinia niezależna
Bugaboo spares? Born to the rescue!
I bought a Bugaboo seven years ago when grandkid one showed up. Number three arrived on 30th November 2015 and the poor old Bugaboo needed new cot supports (wrecked by grandkid two) and a shopping bag to smarten up. It was not an overnight job but Born found them for me. Katie was my contact there and she was great!
22 grudnia 2015
Opinia niezależna
Very very late, had to wait over a month
So I had to wait over a month for my order to arrive, and to add insult to elongated injury they sent me a discount card as a sorry, which was £5 of £50...£10 off £100 etc, for my next order, in zero way would I ever buy from them again.
21 grudnia 2015
Opinia niezależna
Odpowiedź od Born
Good Morning, thank you for your feedback. Unfortunately as communicated through the purchase, the supplier had delays coming into the UK which lead on to affecting independent retailers like ourselves and therefore our customers. We apologise for the delay again and upgraded your delivery to an express dispatch from us alongside offering the discount voucher to accommodate for the additional 1 week delay on your quoted 3 week dispatch time. If there is anything else that the customer service team can do to help please do contact us 0117 924 5080
Brilliant service.
Thoroughly recommend Born -bought a Ergobaby 360* baby carrier sling . An excellent price in bundle offer.Emailed and spoke with Katie at Born shop in Bristol went out of her way to get us one quickly -excellent service and product just what my daughter needed, brilliant for baby she loves it.and very comfortable no back ache.. Picked up from shop and very helpful,Will definitely use again. Delighted thank you!
21 grudnia 2015
Opinia niezależna
excellent service
Quick & efficent no hassle ordering online at all 😊
17 grudnia 2015
Opinia niezależna
Excellent!
Easy to order, very fast delivery. Very happy with my purchase.
16 grudnia 2015
Opinia niezależna
Very helpful staff
Went to find a gift for friends new baby and was very impressed that staff wrapped and posted it for me too!
8 grudnia 2015
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.