Shuren is absolutely fantastic. He really listens and cares about what he does. Caring and very dedicated, polite and knowledgeable, full of information and definitely a people person. He put us at... Zobacz więcej
Lokalizacja
Zmień lokalizacjęBoots, 5 Upper Ground Level, RG1 2AH Reading, England, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The consultant, Aliya, was wonderful. My dad has no patience with medical appointments like this usually, but this appointment was different. Aliya was professional, knowledgeable and kind. She co... Zobacz więcej
great person who dealt with me very understanding and a lovely person thank you very much
Brilliant service from Shuren at Boots Hearingcare Reading. What an ambassador for Boots. Extremely helpful, fixed my hearing aids really quickly, it was an absolute pleasure to meet Shuren. More staf... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
Dane kontaktowe
Boots, 5 Upper Ground Level, RG1 2AH, Reading, England, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Helpful
Helpful, well-informed and professional staff, Richard, who conducted my hearing test and explained the hearing aid options.
Very good hearing experience
I was very impressed with the service I received from Shuren at Boots Hearingcare at Reading Oracle. From my first hearing test he explained clearly and helpfully how my hearing was impaired. The follow-up appointment with Shuren was more than thorough with full, clear & non- hurried explanations of all the options available to me to improve my hearing. With two subsequent appointments I now have a superb set of almost invisible hearing aids and much improved hearing. I found Shuren, the audiologist, a complete professional, very knowledgeable and helpful and I would recommend the Boots Hearingcare service very highly.
Shuren is both very knowlegable and…
Shuren is both very knowlegable and very reassuring.
Nothing is too much trouble and he took a long time to explain everything in great detail. I cannot recommend him enough.
As for the hearing aids themselves they have been a game changer for me.
Thank you Thank you Thank you
Excellent and expert advice ensuring I…
Excellent and expert advice ensuring I purchased the correct hearing aids for my condition.
Appointment on time
Appointment on time, audiologist easy to understand. Feel good factor.
Bootd hearing care Oracle Readingl
The agent Shuren is always helpful. Available to answer all my queries, offers me quick appointments when I have a problem, explains and addresses my concerns calmy and in a way I understand
I had confidence in Shuren
I had confidence in Shuren, the audiologist. He was very thorough and explained everything step by step.
Not given a choice
Lovely lady who put me at ease,
Why I have given 3 stars is because I felt I wasn't given a choice of Hearing aids, felt pushed into purchasing the most expensive Hearing aids at £3999 pounds,
I am a pensioner,
So not very good
Good assessment
Good assessment. Mostly well explained. Might have had more explanation of the different features and costs between the makes and a bit more about my hearing loss test results.
Hearing test
Helpful, efficient staff and able to get new hearing aids at the same visit as the test.
New Hearing Aids
Shuren was excellent and took time to clearly explain about using my hearing aids. Would recommend Boots to family and friends
Pleasant and knowledgeable Practitioner…
Pleasant and knowledgeable Practitioner who answered questions without dithering. Would be pleased to recommend Boots Hearing Dept. to friends.
A very caring person took care of me…
A very caring person took care of me with simple straight explanations and we did some tests in the shop to assess the impact of new proposed set on surroundings noises
Great service
Very thorough and explained things in…
Very thorough and explained things in simple language.
Very efficient and very quick to get…
Very efficient and very quick to get appointments.so far cannot fault the service.
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
Apalling customer service.
Apalling customer service.
Sold me £3k hearing aids and despite trying for a refund within the 90 days, I was denied and when I tried again outside of the 90 days, I was denied again.
Despite their 90 day money back guarantee
The customer service team have refused to refund a pair of hearing aids that are not fit for purpose, have been over prescribed (The wonderful NHS prescribed only one) and I feel cheated, lied to and would recommend staying far away from this mickey mouse company

Odpowiedź od Boots Hearingcare - Reading (World Of Hearing)
The whole consultation was excellent…
The whole consultation was excellent and all the details of the hearing aids and how to use were explained to me
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.






