Boots Hearingcare - Melton Mowbray Recenzje 22

Wynik TrustScore: 4.5 na 5

4,3

6 Cheapside, LE13 0TP Melton Mowbray, England, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Echo all previous reviews. Very patient, very knowledgeable, efficient and a great sense of humour helping to put you at ease if this is your first step into the world of hearing loss! Nothing was t... Zobacz więcej

Oceniono na 5 z 5

The audiologist at Boots Hearingcare in Melton Mowbray was caring and assessed my needs for my first pair of hearing aids. She was very friendly and helpful. The range of aids Boots offer is wide wi... Zobacz więcej

Oceniono na 5 z 5

Umeeka was very friendly and helpful, she carried out my hearing test very professionally, then gave good advice on the options for hearing aids. I've now had them fitted, she was very kind and has a... Zobacz więcej

Oceniono na 5 z 5

The person who examined me was very friendly and had a sense of humour! She was thorough and if I didn't understand anything, she explained it to me. She also did some tests which I hadn't had befor... Zobacz więcej


Informacje dotyczące firmy

  1. Sklep z aparatami słuchowymi
  2. Audiolog
  3. Usługi dla głuchoniemych
  4. Naprawa aparatów słuchowych

Napisane przez firmę

Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.

Money Back Guarantee

At Boots Hearingcare, we offer a 90-Day Money Back Guarantee

We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.

Dane kontaktowe

  • 6 Cheapside, LE13 0TP, Melton Mowbray, England, Zjednoczone Królestwo

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

22 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 5 z 5

Had my hearing review with Umeeka…

Had my hearing review with Umeeka today, brilliant experience, very thorough with the test and explanation of the results, advised which aids she recommended and didn’t recommend the most expensive which was good. The aids were duly set up and a review appointment booked for 2 weeks time. I have plenty of time should I’m wish to change or return the aids which is also very reassuring. All in all a very good experience. Thank you MM

27 czerwca 2025
Opinia niezależna
Oceniono na 1 z 5

Customer service very poor

Despite massive queue, assistant stone around stacking shelves whilst only one assistant on till struggling.

17 maja 2025
Opinia niezależna
Logo Boots Hearingcare - Melton Mowbray

Odpowiedź od Boots Hearingcare - Melton Mowbray

Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team

Oceniono na 5 z 5

The audiologist at Boots Hearingcare

The audiologist at Boots Hearingcare in Melton Mowbray was caring and assessed my needs for my first pair of hearing aids. She was very friendly and helpful. The range of aids Boots offer is wide with clear guidance on what the various types can achieve for my lifestyle. Overall a great experience - Thank you Boots

13 marca 2025
Oceniono na 5 z 5

Echo all previous reviews

Echo all previous reviews. Very patient, very knowledgeable, efficient and a great sense of humour helping to put you at ease if this is your first step into the world of hearing loss! Nothing was too much trouble for Umeeka as I had so many questions that I needed answered.

Top tip. Do plenty of research yourself upfront before you go with regard to the type of hearing aid and functions you think you need to get out of it besides obviously hearing better!

7 marca 2025
Opinia niezależna
Oceniono na 5 z 5

My recent experience in Boots Hearing…

My recent experience in Boots Hearing Care Melton Mowbray was excellent. The audiologist is very personable and easy to talk to. She is a very good communicator and explained the tests she was carrying out and the changes to my hearing in a very easy to understand way. She went through all the options I had for hearing aids and when they arrived the initial set up and follow up appointments were very good. It’s a lot of information to take in so spreading it across several appointments was very helpful.

4 października 2024
Opinia niezależna
Oceniono na 5 z 5

The audiologist I saw was excellent…

The audiologist I saw was excellent providing good information from which I could make decisions regarding hearing aids etc. However, I was surprised and concerned that there were no toilet facilities available when my appointment was in the region of 2 hrs and I am 77yrs. Bearing in mind that most of the customer client group will be older, or taking medication that causes urinary frequency, I was disappointed that customers had no option but to visit a coffee shop further in the town. A particular issue for disabled customers. My 5 star rating is therefore linked to the audiologist not to the zero star rating for customer comfort.

28 września 2024
Oceniono na 5 z 5

Thank you Umeeka

Umeeka has a friendly and caring manner with a genuine interest in delivering the ultimate customer experience. Her professionalism, patience and support is much appreciated. I love my new hearing aids.

29 maja 2024
Opinia niezależna
Oceniono na 5 z 5

Umeeka is an excellent audiologist

Umeeka was very friendly and helpful, she carried out my hearing test very professionally, then gave good advice on the options for hearing aids. I've now had them fitted, she was very kind and has a good sense of humour. She explained clearly how to use them, and I also have follow-up appointments to check how I'm getting on with them.

29 maja 2024
Opinia niezależna
Oceniono na 5 z 5

Great service

The Audiologist was efficient and friendly - explaining everything she was doing and why.

9 maja 2024
Oceniono na 5 z 5

Excellent and thorough

The person who examined me was very friendly and had a sense of humour! She was thorough and if I didn't understand anything, she explained it to me.
She also did some tests which I hadn't had before on previous examinations, which I thought were very useful and practical.

18 kwietnia 2024

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