I visited Kingston upon Thames Boots hearing centre today with one hearing aid which wouldn’t charge and seemed dead. After ten minutes I was out of the store with the item repaired and fully workin... Zobacz więcej
Lokalizacja
Zmień lokalizacjęBoots, 42 Union Street, KT1 1RP Kingston, England, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The audiologist was kind, gentle and efficient. I did end up choosing the most expensive hearing aids that Boots offer so I suppose she was also a great salesperson! I'm happy though, and look forward... Zobacz więcej
Useful appointment reminders. A customer help webpage with an 'online chat' which actually did the required business. (Very rare in my experience!) And most important of all, my first appointment wa... Zobacz więcej
I had an appointment yesterday with the audiologist. I expected to need hearing aids. The audiologist I saw was professional, patient, gave good explanations. I walked around for 20 minutes with heari... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Dane kontaktowe
Boots, 42 Union Street, KT1 1RP, Kingston, England, Zjednoczone Królestwo
4,1
Dobra
49 recenzji
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I visited Kingston upon Thames Boots…
I visited Kingston upon Thames Boots hearing centre today with one hearing aid which wouldn’t charge and seemed dead. After ten minutes I was out of the store with the item repaired and fully working.
Sahra was kind, helpful, efficient, friendly and reassuringly capable. She gave me useful advice, too.
Altogether it was a calm and easy experience.
5 maja 2026
Opinia niezależna
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Cancelled Appointments
For the third successive time over several months my hearing review appointment has been cancelled by Boots. The first two were cancelled at barely thirty minutes notice. I suppose they're improving by giving me five days notice! On no occasion have they given me a reason for the cancellation.
13 listopada 2025
Opinia niezależna
Odpowiedź od Boots Hearingcare - Kingston upon Thames
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
Excellent experience due to excellent knowledgeable staff
I have visited Kingston branch 3 times now for hearing tests and support choosing a hearing aid.
Paris is extremely knowledgeable, professional and friendly.
I had regular texts to remind of my appointments.
1 marca 2025
Everything was very well and patiently…
Everything was very well and patiently explained to me
7 lutego 2025
Very professional and informative
Very professional and informative. I'm extremely pleased with my new hearing aids. Everything sounds much crisper and clearer.
10 stycznia 2025
Initial appointment with audiologist
My audiologist was extremely professional. On leaving my appointment I felt confident my life would be better, as lose hearing has such an impact on life.
Thank you
14 grudnia 2024
The audiologist was kind and knowledgeable.
The audiologist was kind, gentle and efficient. I did end up choosing the most expensive hearing aids that Boots offer so I suppose she was also a great salesperson! I'm happy though, and look forward to the next appointment to collect the aids and learn how to use them.
18 grudnia 2024
I had a deeply frustrating experience…
I had an incredibly frustrating experience with Kingston Boots pharmacy regarding a prescribed medication. After waiting for over a week, I was informed by a staff member that the delay was entirely due to my GP’s late approval. To convince me, they even showed me their system, which displayed an ambiguous date that they claimed was proof of the GP’s delay.
Feeling unsettled, I called my GP directly from the pharmacy and discovered that my prescription had actually been approved on the very same day I requested it. When I shared this with the Boots staff member, they failed to apologise for the false claim. Shockingly, instead of addressing their mistake, they tried to pressure me into signing for a prescription I had explicitly refused to collect. Imagine being asked to sign as if I had taken the medication when I had clearly not!
This experience was both alarming and disappointing, and it has seriously undermined my trust in Boots as a reliable pharmacy.
14 października 2024
Opinia niezależna
Odpowiedź od Boots Hearingcare - Kingston upon Thames
Thank you for your feedback.
We are sorry to learn of your recent experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and we are continually improving.
We would like to discuss this further; if convenient please could you send your contact details to info@bootshearingcare.co.uk and a member of our team will get back to you.
The Boots Hearingcare Team
More good than bad
Pro: Young lady dealing with me was nice, calm and helpful. Prices seem reasonable.
Con: I went to quite an effort to attend the appointment, then it got rescheduled (pushed back by some 3 weeks)
Haven't got my hearing aid yet, so this review may change.
20 października 2024
Hearing test
Appointment to time and was well handled involving further testing followed by explanation of results and option of aids explained well. Good experience
18 października 2024
Treated with care and consideration
Treated with care and consideration. Not pushy towards making a purchase. Helpful feedback. Informative.
15 października 2024
The audiologist was extremely helpful
The audiologist was extremely helpful. She listened attentively and I didn’t feel rushed at all.
20 lipca 2024
Excellent service and very details…
Excellent service and very detailed hearing test. I cried when I tried on their hearing aids and could hear normally. Hearing aids were the best on the market
19 czerwca 2024
The audiologist was kind did not rush…
The audiologist was kind did not rush me , as these hearing aids are different to the ones I was using .
22 maja 2024
Very helpful
Very helpful, thorough and comprehensive. A pleasure and highly recommended! Gave useful advice & help.
24 kwietnia 2024
Good experience
I had an appointment yesterday with the audiologist. I expected to need hearing aids. The audiologist I saw was professional, patient, gave good explanations. I walked around for 20 minutes with hearing aids in. We then had a chat. We both agreed that I should wait a year and then be reassessed. There was no pressure. Very good experience.
22 kwietnia 2024
Opinia niezależna
The audiologist was just lovely
The audiologist was just lovely. She was very patient, reassuring and explained everything clearly. There was no hard sell.
12 kwietnia 2024
Efficient
Efficient, helpful treatment at diagnostic stage, but rather a long wait for aids to be fitted (2 weeks)
30 marca 2024
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