Easy to make an appointment at a time that suited me. No sales pressure. Options discussed. Thorough discussion on my health/hearing issues and these were taken into account when making a decisio... Zobacz więcej
Lokalizacja
Zmień lokalizacjęBoots, 8 Caroline Street, CF31 1DQ Mid Glamorgan, Wales, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Excellent from the start, fully explained what needed doing test wise , a bit more in depth hearing test to the normal one. Once completed, shown results and which category off hearing aid I could... Zobacz więcej
I knew my hearing was quite bad but didn’t realize how bad , the tests I recieved were far more in depth than any other previous tests I had . Sarah Macey taking charge of my appointments was very th... Zobacz więcej
Audiologist was quite a pushy salesperson. It's a bit much to ask for the whole payment up front and only mention a payment plan when questioned. Seems coincidental that the only hearing aids availabl... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Your hearing is important and we know it’s just as important for you to choose the right people to look after it. At Boots, we spend time getting to know our customers and what they care about, so that we can offer hearing care that makes people feel good. Book your free hearing check with one of our experts at a Boots store near you.
Money Back Guarantee
At Boots Hearingcare, we offer a 90-Day Money Back Guarantee
We want our hearing aids to improve a person’s quality of life. We are confident in the advanced technology our hearing aids provide and we will go above and beyond to ensure we find the right solution for you. You can try out our hearing aids for 90 days ( 60 days for custom products) and if you’re not happy, you can return them for a full refund.
Dane kontaktowe
Boots, 8 Caroline Street, CF31 1DQ, Mid Glamorgan, Wales, Zjednoczone Królestwo
4,7
Doskonała
38 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Actually excited to be getting hearing aids
Easy to make an appointment at a time that suited me. No sales pressure. Options discussed. Thorough discussion on my health/hearing issues and these were taken into account when making a decision on which were the most suitable hearing aids.
I was able to book another appointment a few weeks later when I had made a firm decision to proceed (after a bad experience elsewhere) the hearing molds were taken and a convenient date was booked for me to collect the hearing aids when made.
Steve was very helpful and I was extremely pleased to discover that not only did I get advantage points but was also entitled to a discount with my Defense Discount Scheme card 👍 😀
Happy days all round and will definitely be recommending to friends and colleagues 😀
27 czerwca 2026
Very professional service
1 maja 2026
Audiologist explained everything on the…
Audiologist explained everything on the computer screen answering all my questions
I felt he really understood all the problems I was having. He even provided and programmed a hearing aid to my proscribed hearing prescription and let me walk around Bridgend for half an hour to try it out in different locations I was very satisfied with the whole experience.
25 kwietnia 2026
Steve the audiologist was fantastic
Steve the audiologist was fantastic. Very professional, knowledgeable and made the whole experience a pleasure
10 kwietnia 2026
Boots hearing department
I used Boots hearing department, the service i received was 100%, everything was explained perfectly and clearly. No pressure to buy and no hidden costs. All round Excellent service
4 marca 2025
The staff were very professional
The staff were very professional and explained things clearly. The only complaint I have is that at no time was I informed the hearing aid only lasts for 5 years. If I had been informed I would have made a different choice. Only found out when reading through the booklet provided.
4 marca 2025
Both Fred and Amy were excellent
Both Fred and Amy were excellent. They were very patient and listened to my concerns. They treated me with respect and didn’t rush me. I was impressed with them both.
23 lutego 2025
A very professional setup
A very professional setup. Knowledgeable audiologist who explained things in detail. Explained the pros and cons of the available devices. Good experience and would recommend.
8 lutego 2025
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Buying hearing aids on interest free credit
The actual hearing aid professional in boots was very knowledgeable and helpful with the whole process of buying and fitting the hearing aids. The fault was with boots IT system when trying to buy the hearing aids on interest free credit. The card machine would not connect to the computer to allow you to pay a deposit. This had been reported the week before and still had not been fixed. I had to return to store later in the afternoon to pay the deposit over the phone. They also advertised that you could buy the insurance for the hearing aids on an annual basis but the computer system would not allow you to choose this option. Again this had to be resolved with another phone to customer services. When you are paying a lot of money for hearing aids you expect a more professional service.
11 października 2024
Odpowiedź od Boots Hearingcare - Bridgend
Thank you for your feedback.
We are sorry to learn of your experience with us.
We aim to make sure our customers get a high level of advice, care and aftercare and are continually improving.
We would like to reach out to discuss this further and will be in touch.
The Boots Hearingcare Team
My ears where checked thoroughly
My ears where checked thoroughly. Happy with my treatment and referral. And good advice on my hearing aid to buy.
21 sierpnia 2024
Thorough and friendly
Thorough and friendly. The hearing test was conducted with diligence. Would recommend.
18 lipca 2024
Brilliant service from start
Brilliant service from start, easy to book on line audiologist was friendly and easy to talk to. Explained everything clearly.
20 czerwca 2024
young audiologist was polite and did…
young audiologist was polite and did her job very well . answered any questions i had .very friendly made me feel at ease
18 czerwca 2024
We received an excellent service at…
We received an excellent service at Boots Hearing Bridgend. I would highly recommend them to others.
30 maja 2024
A visit to boots,Excellent from the start
Excellent from the start, fully explained what needed doing test wise , a bit more in depth hearing test to the normal one.
Once completed, shown results and which category off hearing aid I could choose from . Picked my choice informed as to how they work and difference between them them . Done , just waiting to go in after my hearing aids arrive.
18 maja 2024
Excellent service from start to finish,
Excellent service from start to finish,
Friendly and highly professional staff.
9 maja 2024
Sarah's professional knowledge
Sarah's professional knowledge, expertise, help, assistance and delivery of all, was perfect in every-way.
Highly recommend Sarah's professionalism to all who are looking for professional help, assistance, guidance and clear understanding to your needs and requirements, faultless.
9 marca 2024
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