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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Honestly, I was quite sceptical at first because after placing my order I came across a lot of negative reviews and briefly thought I might have ordered from an unreliable site. However, I was ge... Zobacz więcej

Oceniono na 2 z 5

It’s really sad to see the London Wood Green (N22) store permanently closed. It was a great store with a good range of products. However, instead of closing down, it might have helped to review staff... Zobacz więcej

Oceniono na 1 z 5

In store my elderly mother asked 2 assistants stacking shelves where an item was to be told they don’t sell it. My mother did keep asking and did insist she’d bought it there before and then wan... Zobacz więcej

Oceniono na 1 z 5

During the COVID lockdown, Bodycare stores remained closed throughout the period. While other retailers in the sector kept their doors open to customers. After all, this sector of the retail industry... Zobacz więcej

2,4

Słaba

Wynik TrustScore: 2.5 na 5

79 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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2,4

Wszystkie recenzje

(79)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

I wanted to bulk buy nail varnish for…

I wanted to bulk buy nail varnish for my ladies choir. Could only order a maximum of 12 bottles at a time and as they only had 17 bottles available when I wanted 40 bottles I had to pay two lots of postage for 12 and 5 bottles ordered simultaneously. How ridiculous!!

2 października 2023
Opinia niezależna
Oceniono na 1 z 5

No phone number to call them when things go wrong

Ordered some hair mousse as I thought it would be easier to bulk buy with free delivery as apposed to going into town and paying for parking etc. To be fair, it’s Evri that have not delivered my parcel. Everything was proceeding ok, when I received an email to say delivery would be quite late at night. We have a regular delivery guy for Evri and he tends to deliver early afternoon. Parcel didn’t come and I received an email to say it wasn’t coming. This was Friday, on Sunday the tracking said the parcel was on its way back to the sender!! Why, is the question? I contacted Bodycare explaining the situation, they did reply and said after investigation that Evri would deliver my order within 24-48hrs. That was it, no further help or keep an eye on things for me. I tried to email them to ask how could it be delivered to me, if it’s on the way back to THEIR warehouse, but my email to them wouldn’t send. They do not publish any phone number to call them. So far I’ve spent just over £30 and have nothing, nothing but hassle that is. Should have just gone to the high street shop in the first place. Won’t use any company that doesn’t offer a phone number to speak to an actual person. You live and learn as they say. Bodycare did say if the parcel was lost they’d ‘raise a claim for me’ er no, you’ll refund me and you raise a claim for Bodycare!!!

3 października 2023
Opinia niezależna
Oceniono na 5 z 5

Great site

Was sceptical with little reviews but site is legit, speedy delivery and very well packaged. Thanks!

6 lipca 2023
Opinia niezależna
Oceniono na 5 z 5

Great price and fast delivery.

Really pleased. Ordered some deodrant (enough to get free delivery). Much cheaper than available anywhere else and delivered 2 days after ordering. Was a little apprehensive after reading some negative reviews but all fine with my order. Will happily use this company again.

26 kwietnia 2023
Opinia niezależna
Oceniono na 5 z 5

I Have to speak as i find a positive Experience

I was very dubious after reading reviews. I ordered face creams as a present just before Christmas 2022, all were delivered well packaged, I was in when courier arrived, it took a 3-5 days but with mail strikes not an issue.
and yet again when i learnt Evri were the courier service, I was concerned. But delivery was fine so I have to feedback as I found I would normally be critical but I had no Issues at all.

13 grudnia 2022
Opinia niezależna
Oceniono na 1 z 5

Don't order online from them

Don't order online from them. The courier driver ( Evri driver) stole my parcel and marked it as delivered. I sent proof of pictures and screenshots from the video doorbell. I even forwarded an email from Evri the delivery company itself, where they accepted and agreed that the driver had not delivered the parcel. Bodycare was acting difficult and asked for video footage. How ridiculous!!! Eventually, they gave me a refund, after going back and forth with them.

28 grudnia 2022
Opinia niezależna
Oceniono na 1 z 5

Avoid!

Placed an order in December and it only just arrived and it has arrived damaged.

Tried to get in touch with customer services multiple times but no response. I will be going through my bank to get my money back.

Avoid ordering online

21 stycznia 2023
Opinia niezależna
Oceniono na 1 z 5

Unreliable!

I ordered from Bodycare Online and they delivered three wrong items out of the five ordered.
I only ordered online because the three items I wanted weren’t available in-store. The other two items are readily available in-store.
To be fair, they admitted their mistake fairly quickly and refunded the cost of the three incorrect items but refused to refund delivery costs.
I complained and stressed that I only made an online order to obtain the three items that weren’t available in-store.

They told me that i could return ALL the items but this would be at my own expense and they still would not refund deliver costs.
Very disappointing and I certainly won’t be shopping with them again…

26 czerwca 2022
Opinia niezależna
Oceniono na 5 z 5

Great company

I was unsure at first, but looked at the reviews on here and went for it, the items arrived packaged really well, i'm very happy thank you :)

15 czerwca 2022
Opinia niezależna
Oceniono na 5 z 5

Great service and excellent value.

Great service. The specific shampoo that I like was available at a really competitive price so I bought in bulk !! (5). Arrived very quickly. Extremely well packaged. Postage costs very fair and reasonable. Very pleased .

4 lutego 2022
Opinia niezależna

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