I've opened a PayPal case. Ordered some suncream. Had an order number confirmed by email. But that was it. Like others no further updates, like delivery estimates or tracking details. Then looking at... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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I ordered from this website without looking at these reviews. I waited about a week after ordering & email customer service asking where my order was. I heard nothing, so came to trust pilot to see ot... Zobacz więcej
Me aparece como pedido completado, pero nunca lo recibi, ni si quiera un tracking number para saber con que companyia lo han mandado. He contactado con ellos y no hay respuesta de ningun tipo. Liter... Zobacz więcej
I ordered on Monday afternoon and duly received my parcel Wednesday the week after (as stated on their website, when you order a product from Spain to be delivered to the UK, it can take a little whil... Zobacz więcej
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Great prices so worth the wait!
Was slightly worried due to the bad reviews however everything was great! Products were very reasonably priced hence me ordering from them. Delivery took around a week and there was no confirmation of dispatch, the item just suddenly appeared. Overall, great products at great prices so will use again!
Wrong product sent - different ingredients - but they say it’s the same one
Ordered from the EU website a shampoo, received the wrong one - same brand, same range but a different line with different active ingredients.
Contacted support only to have them insisting it’s the same product that “changed packaging”.
It’s literally different products and they sell both on their website 🙄
Will definitely NEVER buy from them again and will make sure nobody I know does either!
Seamless transaction, quick delivery
Ordered with some trepidation, but went ahead as they had the exact products I wanted at a very good price. Items arrived very quickly with Royal Mail, in perfect condition. I am very happy with the whole experience. I will use them again for sure.
Tried to place an order of nearly £100
Tried to place an order of nearly £100. However, after making me create an account in order to place an order, when I went through checkout, it wouldn't process the payment through Paypal! Waste of time! (is this because they're in Spain?)
Also, why don't they let you make a one off order as a 'guest' - perhaps they sell your data!
BUENA ATENCIÓN DEL PERSONAL
Hoy 18/07/2025 me acerco a la farmacia Av. Venezuela 1798 breña y es la segunda vez que me atiende el mismo farmacéutico caja 46/1, 14:27:21 pm, una persona muy preparada muy amable con el cliente conoce por lo visto ama su trabajo, este tipo de trabajadores necesita las empresas, valoro su amabilidad y trabajo
Regularly order to the UK
Regularly order to the UK - takes about a week but well packaged and reliable
All went well 🙏
All went well 🙏
If I’d have read these reviews before ordering, I most probably wouldn’t have made an order.
I made an order previously and needed to cancel the order. I contacted them and had a lovely reply saying the order has been cancelled and to receive my refund between 2 and 14 days .. it arrived the next day .. I was very happy and relieved. This action gave me great confidence in this company.
I made another order, paid with Visa, had an email saying all was successful, and shipping would be 7-10 days. After 7 days I contacted them as I’d never received any updates .. they answered positively. My parcel arrived well packaged 10 days exactly.
The price was good, the shipping fee was slightly excessive, but overall it’s been a positive experience.
Thank you Mifarma
I dont trust this company
I dont trust this company. They wouldn’t accept a one-off payment card from Revolut, which is the safest way to shop online. They insisted upon a repeatable payment option. Didn’t sound right to me
Great service
I bought something from them for my friend who has cancer and contacted them to send them to me as soon as possible . I received a response informing me that the items were shipped on the same day as I bought . They arrived 7 days ( including weekend ) after!! Many thanks
Great service, let down by lack of email dispatch updates
Took a gamble with this company, as they accept PayPal, and it paid off! Item was delivered to my UK address 6 working days after ordering, was packaged well in a Mifarma box. Only let down was the lack of email order updates for dispatch, when ordering as a guest. You’ll need to use the guest order tracker on their website, to track the order, where they provide the Royal Mail tracking number.
Happy with this company
I received my order within the time frame without any problem. I gave it 4 stars instead of 5 because I did not receive any updates by email. If you want to know what is happening with your order, you need to open an account with them. Updates are posted there.
Order arrived promptly
I ordered on Monday afternoon and duly received my parcel Wednesday the week after (as stated on their website, when you order a product from Spain to be delivered to the UK, it can take a little while to arrive). I enquired after a few days whether my order had been shipped and received an answer with a tracking link first thing the next day. Products were well packaged.
Produits périmés depuis 2 ans
A la suite d'une commande de 6 tubes de crème pour le visage, je reçois des produits périmés depuis plus de deux ans.
Le site me répond qu'ils vont contacter le fabriquant de crème, ce qui est évidemment un pur prétexte.
Ce site est à fuir !
Il ne faut surtout pas commander chez eux
No communication following payment…
No communication following payment confirmation. The product hasn't arrived in almost double the quotes timeframe. They don't respond to emails and when you click the customer contact link on their website it takes you to a blank page. Poor service and loads of admin that noone has time for.
AVOID!!! Terrible customer service SCAM
They sent me the wrong product and refuse to refund me without me paying the shipping cost to return the product! After back and forth email its too late return apparently.
Absolutely dreadful, do not recommend!
Please do not buy from this company. I ordered a product that never arrived. Never received tracking details. I contacted them after waiting for 3 weeks and they told me that the product had been returned to them so they would refund me the cost of the product but not the £10 for shipping. When I asked for the process to place a complaint they said that by law they didn't need to have one. I felt so frustrated and helpless. Please do not buy from them.
I got no tracking info or payment…
I got no tracking info or payment confirmation 🤣
But the package arrived 7 days later - all good.
It was the EU branch that sent the package - the online enquiry form is in Spanish and I used that to update my postcode as I entered it with an error originally.
I received the parcel after 3 weeks
I received the parcel after 3 weeks. They used Royal Mail and since they ship from Spain they have delays. Another problem they don't provide any tracking number at all and there is no phone number to call. So until the end, you don't if the parcel has arrived or not.
Mi pedido nunca ha llegado
Me aparece como pedido completado, pero nunca lo recibi, ni si quiera un tracking number para saber con que companyia lo han mandado. He contactado con ellos y no hay respuesta de ningun tipo. Literalmente me han estafado £50. Nunca mas los volvere a usar.
It says in my account that the order has been successfully delivered. It never arrived to me, they never sent even a tracking number to know what delivery company are they using or when was I expecting it. I contacted them multiple times without an answer. Please don't use this company, I have just been scammed £50. VERGONZOSO
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