The lovely lady at garden centre exit till. She spent time helping me set up blue diamond car registration online and physical card. Can't praise her enough we spoke about our ages this was left si... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Redfields in Church Crookham is ‘simply the best’ Garden Centre. It has a great selection of plants, shrubs, water features, seating, everything you could ever need for your garden. There is clothi... Zobacz więcej
Very helpful friendly staff right across the whole place. Bright spacious changing room in the clothing shop. Great lunchtime experience with good attentive staff members, especially Nic our waitre... Zobacz więcej
Reakcja na opinię
We always make a stop at the Blue Diamond when in Cardiff and think it’s a great store. We particularly like their cafe and their staff are also very polite and helpful. We think Nick Denslow, the... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Informacje przekazane przez różne źródła zewnętrzne
Welcome to Blue Diamond, one of the largest garden centre retail groups in UK and Channel Islands, offering a huge variety of lifestyle products.
Dane kontaktowe
PO BOX 350, St Peter Port, GY1 3XA, Guernsey, Guernsey
- 0800 368 8682
- info@bluediamond.gg
- www.bluediamond.gg
4,5
Doskonała
7 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 98% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 48 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Pleasant Afternoon at Bridgemere Garden Centre
Enjoyed pleasant walk around Bridgemere Show Garden followed by a traditional cream tea and walk around the garden centre and associated stores. A recommended afternoon out, in our case with the Mother in Law.
18 lipca 2026
Opinia niezależna
Odpowiedź od Blue Diamond Garden Centres
Good morning, Soup & Doughnut,
Thank you so much for your 5-star review and for taking the time to share such kind comments on Trustpilot following your visit to our Bridgemere show gardens.
We truly appreciate your support and are delighted to hear you enjoyed your visit.
We look forward to welcoming you back again soon.
Kindest regards,
Joanne
Blue Diamond Garden Centres.
Helpful staff who wanted help and did…
Helpful staff who wanted help and did right up to loading my vehicle great experience
18 lipca 2026
Opinia niezależna
Odpowiedź od Blue Diamond Garden Centres
Good afternoon Mark Goodall,
Thank you so much for your 5-star review and for taking the time to share such kind comments on Trustpilot.
We truly appreciate your support and are delighted to hear you enjoyed your visit.
We look forward to welcoming you back again soon.
Kindest regards,
Joanne
Blue Diamond Garden Centres.
This company has the most friendly…
This company has the most friendly staff & always helpful.
I only visited the garden centre to buy a plant for a friend & ended up not only with a very nice house plant but also two attractive tops both very reasonably priced.
16 lipca 2026
Opinia niezależna
Odpowiedź od Blue Diamond Garden Centres
Good afternoon Mrs Hick,
Thank you so much for your 5-star review and for taking the time to share such kind comments on Trustpilot.
We truly appreciate your support and are delighted to hear you enjoyed your visit.
We look forward to welcoming you back again soon.
Kindest regards,
Joanne
Blue Diamond Garden Centres.
takeover Harlestone and Beckworth
Since the takeover of the Harlestone and Beckworth. I really enjoy shopping and looking around both these garden centres. I enjoy going around the garden , clothing and I enjoy the food.
19 lipca 2026
Opinia niezależna
Odpowiedź od Blue Diamond Garden Centres
Good afternoon, Emma Hainsworth,
Thank you so much for your 5-star review and for taking the time to share such kind comments about our Harlestone and Beckworth garden centres on Trustpilot.
We truly appreciate your support and are delighted to hear you enjoyed your visit.
We look forward to welcoming you back again soon.
Kindest regards,
Joanne
Blue Diamond Garden Centres.
We had there wonderful afternoon tea,it…
We had there wonderful afternoon tea,it was outstanding 👏. The staff were excellent and very helpful first class 👏.
14 lipca 2026
Opinia niezależna
Odpowiedź od Blue Diamond Garden Centres
Good afternoon Vince,
Thank you so much for your 5-star review and for taking the time to share such kind comments on Trustpilot.
We truly appreciate your support and are delighted to hear you enjoyed your visit.
We look forward to welcoming you back again soon.
Kindest regards,
Joanne
Blue Diamond Garden Centres.
Great products and excellent service…
Great products and excellent service when needed. The coffee and cake shop is a great place to meet and the Blue Diamond ladies clothing line Cerulean is also really good value for money.
15 lipca 2026
Opinia niezależna
Odpowiedź od Blue Diamond Garden Centres
Good afternoon, Clar Medland,
Thank you so much for your 5-star review and for taking the time to share such kind comments on Trustpilot.
We truly appreciate your support and are delighted to hear you enjoyed your visit.
We look forward to welcoming you back again soon.
Kindest regards,
Joanne
Blue Diamond Garden Centres.
Knowledgeable Staff and reasonable…
Knowledgeable Staff and reasonable prices on a wide range of Gardening Goodies!
16 lipca 2026
Opinia niezależna
Odpowiedź od Blue Diamond Garden Centres
Good afternoon, Nick Horsley,
Thank you so much for your 5-star review and for taking the time to share such kind comments on Trustpilot.
We truly appreciate your support and are delighted to hear you enjoyed your visit.
We look forward to welcoming you back again soon.
Kindest regards,
Joanne
Blue Diamond Garden Centres.
wanted to buy something the moment I…
I wanted to buy something the moment I got to the door. The pots of flowers looked beautiful, so much choice, and when I went in it just got better. I could have spent a fortune. They had a lot of offers with a blue diamond card. I got 2 for 1 on bird feed. I also bought from the clothes and shoe department. The staff were very friendly and helpful. When I got to the till, I couldn't find my card. The lady on the till said they were unable to look it up on their system anymore, but didn't want me to miss out. She spent some time helping me find it online in the portal on my phone. I appreciated that; it saved me money, which is always good. I enjoyed the time I spent in there.
15 lipca 2026
Opinia niezależna
Odpowiedź od Blue Diamond Garden Centres
Good afternoon Julie M,
Thank you so much for your wonderful 5-star review.
We are delighted to hear you enjoyed your visit and found so much to choose from. It is especially lovely to know our checkout colleague was able to help you access your Blue Diamond Card and ensure you didn't miss out on your offers.
We truly appreciate your kind comments and look forward to welcoming you back again soon.
Kindest regards,
Joanne
Blue Diamond Garden Centres.
Another great day out at Melbicks…
Another great day out at Melbicks garden centre,a good range of plants and shrubs at competitive prices and a cup of tea if you want one.
14 lipca 2026
Opinia niezależna
Odpowiedź od Blue Diamond Garden Centres
Good afternoon Paul Towie,
Thank you so much for your 5-star review and for taking the time to share such kind comments on Trustpilot.
We truly appreciate your support and are delighted to hear you enjoyed your visit.
We look forward to welcoming you back again soon.
Kindest regards,
Joanne
Blue Diamond Garden Centres.
A Delightful Garden Centre We had a lovely time at Blackdo
We had a lovely time at Blackdown Garden Centre last Tuesday afternoon.
We brought my Granddaughter along she is a teenager and enjoys looking around we can always find something to brighten her day .
Once again the Restaurant was outstanding excellent service as always.
Thank you staff for another amazing experience.
14 lipca 2026
Opinia niezależna
Odpowiedź od Blue Diamond Garden Centres
Good afternoon Friend of Ted,
Thank you so much for your 5-star review and for taking the time to share such kind comments on Trustpilot.
We truly appreciate your support and are delighted to hear you enjoyed your visit.
We look forward to welcoming you back again soon.
Kindest regards,
Joanne
Blue Diamond Garden Centres.
Lovely place for food
Went for breakfast with family. Lovely meal and service was excellent.There are a lot of young servers at the weekends but they are very well trained and polite. It is my go to place at Springfields.
11 lipca 2026
Opinia niezależna
Odpowiedź od Blue Diamond Garden Centres
Good afternoon Kate Templeman,
Thank you so much for your 5-star review and for taking the time to share such kind comments on Trustpilot.
We truly appreciate your support and are delighted to hear you enjoyed your visit.
We look forward to welcoming you back again soon.
Kindest regards,
Joanne
Blue Diamond Garden Centres.
Well planned shop
The shop was cool , tidy and well laid out. Good selection of plants outside which looked cared for , not left to wither in the heat. Plenty of staff around for advice.
Everyone we spoke to was friendly and helpful.
Very large parking area with generous sized bays so you can open the doors and boot to get all your plants safely stowed for the journey home.
16 lipca 2026
Opinia niezależna
Odpowiedź od Blue Diamond Garden Centres
Good afternoon Kay Burton,
Thank you so much for your 5-star review and for taking the time to share such kind comments on Trustpilot.
We truly appreciate your support and are delighted to hear you enjoyed your visit.
We look forward to welcoming you back again soon.
Kindest regards,
Joanne
Blue Diamond Garden Centres.
Great garden centre
Great garden centre. Many different plants to choose from that are well looked after and plenty of options when it comes to gifts and houseplants too.
11 lipca 2026
Opinia niezależna
Odpowiedź od Blue Diamond Garden Centres
Good afternoon, Claudine Albersammer,
Thank you so much for your 5-star review and for taking the time to share such kind comments on Trustpilot.
We truly appreciate your support and are delighted to hear you enjoyed your visit.
We look forward to welcoming you back again soon.
Kindest regards,
Joanne
Blue Diamond Garden Centres.
I absolutely love going to this garden…
I absolutely love going to this garden centre. There is so much to see and buy the clothes are absolutely amazing so are the shoes and the bags. It’s a lovely experience as well. I also thoroughly enjoy going to the lovely themed coffee shop to have a nice cappuccino and a beautiful piece of cake. I have also eaten in the restaurant part of the garden centre which is also extremely good.
14 lipca 2026
Opinia niezależna
Odpowiedź od Blue Diamond Garden Centres
Good afternoon Mrs Ward,
Thank you so much for your 5-star review and for taking the time to share such kind comments on Trustpilot.
We truly appreciate your support and are delighted to hear you enjoyed your visit.
We look forward to welcoming you back again soon.
Kindest regards,
Joanne
Blue Diamond Garden Centres.
Great Garden Centre
East Bridgford Garden Centre is a great place to go to eat and shop for all types of garden items and plants, clothes, gifts and food items including an excellent butcher. We spent a lovely afternoon there.
13 lipca 2026
Opinia niezależna
Odpowiedź od Blue Diamond Garden Centres
Good morning Sarah Wilcox,
Thank you so much for taking the time to leave such a wonderful review on Trustpilot!
We are delighted to hear that you enjoyed your visit to East Bridgford Garden Centre and that you had a lovely afternoon exploring the garden centre, shops, and restaurant.
It is also great to know you appreciated the wide range of products and our food hall.
We look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres
Zero customer service exists
I was informed by Calor that I could return a patio gas canister to Redfields. A Blue Diamond Garden Centre. They suggested I phone before going so I did. The phone rang all the time with no one answering. I decided to drive there with my phone on hands free. It took me 20 minutes to get there with the phone ringing all the time. I arrived at the help desk to be met by a sign saying please go to the tills for help. I saw someone behind the counter and said to them I wanted to return the canister. They told me that I couldn’t. They insisted that they hadn’t been a Calor dealer in years. I had bought the canister from them before. I asked where I could dispose of it and was met with a blank gaze. Eventually one of the staff suggested the tip and told me that their phone hadn’t been ringing for the last 20 minutes and that they didn’t have a customer help desk anymore. 1) Why list a telephone number online for Redfields if no one will answer it? 2) Why tell me I could take the canister to the tip when I have found out I can’t? 3) Why not have a place to refer me to, to return the canister when I had bought it from them before? I can’t have been the only person who bought a canister from them to be returning it to them. 4) why is there no customer service? Are customers not important? Do you just want their money and then anything after that is “not my problem?” Have tried to email the below but it keeps bouncing. It seems an AI bot is responding as this email address given doesn’t work. My point exactly…. Zero customer service exists for this garden centre.
14 lipca 2026
Opinia niezależna
Odpowiedź od Blue Diamond Garden Centres
Good morning Mrs Garner,
Thank you for taking the time to share your feedback via Trustpilot.
Please accept our sincere apologies for the frustration and inconvenience you experienced during your recent visit to Redfields Garden Centre. We are sorry to learn that you were unable to obtain assistance over the telephone and that you were left feeling disappointed by the information you received regarding your Calor gas canister.
We would welcome the opportunity to discuss the points you have raised in more detail please. Can I ask you to please contact us directly at customerservice@bluediamond.gg and we will be able to look into this further for you.
Thank you, and we look forward to hearing from you.
Kind regards,
Blue Diamond Customer Services
20.7.26
Please email; customerservice@bluediamond.gg
I’m very pleased
I’m very pleased with the service and product brought from Blue Diamond.
Quick delivery. Our new pergola looks fantastic in the garden.
16 czerwca 2026
Opinia niezależna
Odpowiedź od Blue Diamond Garden Centres
Hi George,
Thank you so much for your wonderful Trustpilot review.
I am delighted to hear that you are pleased with both the service you received and your new pergola. It is great to know that your order was delivered quickly and that it looks fantastic in your garden.
We hope you enjoy it for many years to come and look forward to welcoming you back to Blue Diamond again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres
Easy to Shop at Melbicks
We usually make a quick visit when we're in the area. I needed compost, so went straight to the tills and a lovely girl sorted out our payment and a helpful young man came to load our car, it made it so easy not having to take the compost all through the store to pay for it.
11 lipca 2026
Opinia niezależna
Odpowiedź od Blue Diamond Garden Centres
Good morning Margaret,
Thank you for taking the time to leave us such a lovely Trustpilot review.
Your kind comments mean a great deal to us here at Blue Diamond Garden Centres and for our team.
We look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres.
I recently visited Canterbury Chartham…
I recently visited Canterbury Chartham Garden Centre with the intention of purchasing a few David Austin roses and (Harkness *not stocked) June is usually the perfect time to view and buy roses, so I was really looking forward to the visit.
Unfortunately, I was completely shocked by what I found. The condition of the roses was extremely poor—dry, under-watered, and showing clear signs of disease & stress, including black spot, Rose Rust, yellowing leaves, and faded, dead blooms. There was a large amount of stock, but much of it appeared old and as though it had been sitting there for quite some time.
Given the premium price and reputation of these roses, I expected them to be well cared for and properly maintained. Sadly, this was not the case at this particular Blue Diamond garden centre.
A very disappointing experience and such a shame to see.
18 czerwca 2026
Opinia niezależna
Odpowiedź od Blue Diamond Garden Centres
Good morning Tedi,
Thank you for taking the time to share your feedback via Trustpilot.
Please accept our sincere apologies that the condition of the roses at Canterbury Chartham Garden Centre did not meet your expectations. We are disappointed to hear of your experience, particularly as you had made a special visit to purchase David Austin roses.
Your comments have been shared with the Garden Centre management team so they can review the condition and presentation of the plant area. We appreciate you bringing this to our attention.
We hope to have the opportunity to welcome you back for a much more positive experience in the future.
Kind regards,
Joanne
Blue Diamond Garden Centres
Found everything I needed and a lovely…
Found everything I needed and a lovely experience walking round
10 lipca 2026
Opinia niezależna
Odpowiedź od Blue Diamond Garden Centres
Good morning,
Thank you for taking the time to leave us such a lovely Trustpilot review.
We are delighted to hear that you found everything you needed and that you enjoyed your visit to our garden centre. Your kind comments mean a great deal to us and our team.
We look forward to welcoming you back again soon.
Kind regards,
Joanne
Blue Diamond Garden Centres
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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