Blacks - Glasgow Recenzje 

618
Wynik TrustScore: 5 na 5

4,9

Unit 4&5, 167 Argyle Street, G2 8BU Glasgow, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Was served by Andrew (aka the shoe whisperer!). He listened to my requirements. Found an ideal boot for me. Loving my new boots - would highly recommend Blacks shoe department. Highly knowledgeable an... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I had a problem with an order …. I didn’t seem to get very far along the resolution line when I phone up the customer service department. That’s another story…. Anyway…. So I phone up the Glasgow stor... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

I ordered pair of walking shoes for a birthday present I paid extra for next day service never arrived then got text the following day from DPD for deliver we had issues at hub (really don’t know how... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I was served by Frances she was very helpful, friendly, knowledgeable, courteous and professional. I was returning a Berghaus jacket that the zip had broken on. Frances exchanged the jacket for me. Be... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep z odzieżą i sprzętem do używania na wolnym powietrzu
  2. Sklep z odzieżą aktywną
  3. Sklep z walizkami i torbami
  4. Sklep turystyczny
  5. Sklep dla biegaczy
  6. Sklep z butami

O Blacks - Glasgow

Napisane przez firmę

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.

Contact us via Customer Care

Dane kontaktowe

  • Unit 4&5, 167 Argyle Street, G2 8BU, Glasgow, Zjednoczone Królestwo

  • 01414 041190

4,9

Doskonała

Wynik TrustScore: 5 na 5

618 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(618)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 3351

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Molly was incredibly helpful

Blacks Glasgow store didn’t have the product I wanted but Molly rang around Glasgow to find it in another store. She found a similar product in Millets and asked them to put it aside for me WHILE she carried on trying to find my original choice. When she did find it in Tifo she then negotiated me a significant discount in their price to match the Blacks price. She was friendly, helpful and nothing was too much trouble. She’s a star.

4 sierpnia 2024
Opinia niezależna
Logo Blacks - Glasgow

Odpowiedź od Blacks - Glasgow

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Blacks Customer Care Team

Oceniono na 5 z 5

Super knowledgable and helpful staff

Super knowledgable and helpful staff, really appreciated Dan (top floor) and Rachel on our visit today.

1 sierpnia 2024
Opinia niezależna
Logo Blacks - Glasgow

Odpowiedź od Blacks - Glasgow

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Blacks Customer Care Team

Oceniono na 5 z 5

Upstairs Dan

Upstairs Dan, what a guy , helped us more than we could of asked, we are going camping today and Dan helped us get all the gear we needed and even packed our bag for us while telling us good places to go in aviemore, never had such helpful service from a store before 10/10

1 sierpnia 2024
Opinia niezależna
Logo Blacks - Glasgow

Odpowiedź od Blacks - Glasgow

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Blacks Customer Care Team

Oceniono na 5 z 5

Advised staff that I hated shopping so…

Advised staff that I hated shopping so it needs to be quick and painless. Was in to take advantage of sales and get gift voucher for friend’s birthday. Top-floor Daniel - or should I say top drawer was especially helpful, empathetic and knowledgeable about products on sale, which isn’t always a given.

26 lipca 2024
Opinia niezależna
Logo Blacks - Glasgow

Odpowiedź od Blacks - Glasgow

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Oceniono na 5 z 5

Attentive Staff

I visited this store today looking for walking/mountaineering boots, and was served by Daniel K, attentive service and very informative, very kind and helpful service.

26 lipca 2024
Opinia niezależna
Logo Blacks - Glasgow

Odpowiedź od Blacks - Glasgow

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Blacks Customer Care Team

Oceniono na 4 z 5

Bargain grabbing time

These folks are very helpful and happy to sort out stuff online or instore. Some great bargains.

20 lipca 2024
Logo Blacks - Glasgow

Odpowiedź od Blacks - Glasgow

Hi,

Thanks for taking the time to leave us feedback. We appreciate it.

If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.

Kind regards,
Blacks Customer Care Team

Oceniono na 5 z 5

Great Customer Service

Great selection of camping/walking gear and really helpful, knowledgeable staff. Dan, on the top sales floor, was especially helpful.

17 lipca 2024
Opinia niezależna
Logo Blacks - Glasgow

Odpowiedź od Blacks - Glasgow

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Blacks Customer Care Team

Oceniono na 5 z 5

The polite and professional behaviour…

The polite and professional behaviour of the staff.

16 lipca 2024
Opinia niezależna
Logo Blacks - Glasgow

Odpowiedź od Blacks - Glasgow

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Blacks Customer Care Team

Oceniono na 5 z 5

I was looking for a waterproof …

I was looking for a waterproof lightweight coat. The salesman Dan PM,( there are 3 Dan's) patiently explained the pros and cons off several items.we settled on am OEX jacket. I have been to quite a few stores in Glasgow, I was very impressed with this lad and his knowledge. I would definitely be back. When home I checked the reviews for this jacket. I could have bought it for £30 cheaper,but that's the experience of going into a shop,trying on the garment with staff that have knowledge. Thanks.

13 lipca 2024
Opinia niezależna
Logo Blacks - Glasgow

Odpowiedź od Blacks - Glasgow

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Blacks Customer Care Team

Oceniono na 5 z 5

The staff DAN PM WAS a very good…

The staff DAN PM WAS a very good salesman

11 lipca 2024
Opinia niezależna
Logo Blacks - Glasgow

Odpowiedź od Blacks - Glasgow

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Blacks Customer Care Team

Oceniono na 5 z 5

Big thanks to Daniel on the top floor…

Big thanks to Daniel on the top floor for his help today, from making sure the items I bought were just what I was looking for, to giving me clear directions to loading bay, and loading my bulky items into my car. Really pleasant and knowledgeable. A credit to your team. This level of service encourages customers to return.

11 lipca 2024
Opinia niezależna
Logo Blacks - Glasgow

Odpowiedź od Blacks - Glasgow

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Oceniono na 5 z 5

Great customer service

I was served by Molly. She could not have been more pleasant. Apart from being extremely knowledgeable nothing appeared to much trouble. She is a real credit to your business, so much so that I will in future shop first at Blacks. Well done Molly! And well done Blacks.

5 lipca 2024
Opinia niezależna
Logo Blacks - Glasgow

Odpowiedź od Blacks - Glasgow

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Oceniono na 5 z 5

Thank you Molly!…

I was served by Molly who was very knowledgeable about all the walking shoes. She provided the best customer service I have had for some time.

5 lipca 2024
Opinia niezależna
Logo Blacks - Glasgow

Odpowiedź od Blacks - Glasgow

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Blacks Customer Care Team

Oceniono na 5 z 5

Good range of boots

Was looking for new hiking boots. Good range available, friendly and knowledgeable staff. I was helped by Dan and I'm very happy with my new comfortable boots.

27 czerwca 2024
Opinia niezależna
Logo Blacks - Glasgow

Odpowiedź od Blacks - Glasgow

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Blacks Customer Care Team

Oceniono na 5 z 5

Great service from the staff at Blacks

Great service from the staff at Blacks. Did everything to make buying the correct size pair of shorts easy.
And when they didn't have a top I was after in my size they got in touch with their sister store, Millets and asked the staff there to reserve one for me to collect at my convenience. Very friendly too. Thanks to Holly.

27 czerwca 2024
Opinia niezależna
Logo Blacks - Glasgow

Odpowiedź od Blacks - Glasgow

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Blacks Customer Care Team

Oceniono na 5 z 5

Very nice and helpful staff (served by…

Very nice and helpful staff (served by dan and his team)

29 czerwca 2024
Opinia niezależna
Logo Blacks - Glasgow

Odpowiedź od Blacks - Glasgow

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Blacks Customer Care Team

Oceniono na 5 z 5

Molly at Blacks

Molly at Blacks, provided 5 star service and I would highly recommend anyone to visit and for the same experience.

26 czerwca 2024
Opinia niezależna
Logo Blacks - Glasgow

Odpowiedź od Blacks - Glasgow

Thank you for the 5 star review.

It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.

Best wishes,
Blacks Customer Care Team

Oceniono na 5 z 5

Dan was incredibly warm and…

Dan was incredibly warm and encouraging. We tried on many pairs of shoes and may have tired him out a bit, but he never stopped smiling. His extensive knowledge about hiking shoes was extremely helpful to us. Additionally, he guided us well regarding the differences between various brands and products. Thank you, Dan, for your exceptional service.

22 czerwca 2024
Opinia niezależna
Logo Blacks - Glasgow

Odpowiedź od Blacks - Glasgow

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Blacks Customer Care Team

Oceniono na 5 z 5

First class service

First class service. Andrew really knows his stuff. He was very patient with me and answered all of my questions in relation to new long distance walking sandals. Phenomenal service throughout. Many thanks Andrew, your time and experience was very much appreciated. Billy

21 czerwca 2024
Opinia niezależna
Logo Blacks - Glasgow

Odpowiedź od Blacks - Glasgow

Hi,

Thanks for giving us 5 stars. It's really appreciated that you took time out of your day to review us.

Thanks again for shopping with us,
Blacks Customer Care Team

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej