Very friendly and helpful staff, got help from a lovely lady (sorry didget your name) and Terry on the till was friendly and helpful, would recommend
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Popped into Blacks Aintree today for a browse. Ended up buying new Merrell walking shoes for myself & my wife. Great service as always (we're regular customers), this time by Sean & Adam. I'm usually... Zobacz więcej
Reakcja na opinię
I honestly couldn’t fault the service I received from Terry and Jamie\. They were both incredibly helpful, friendly and professional from start to finish\. They made me feel genuinely valued as a... Zobacz więcej
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Order arrived promptly. And wrapped in brown paper - very admirable. The problem arose with a label attached to the laces of both boots saying w ‘Waterproof’ and the label on the box saying ‘water re... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z odzieżą i sprzętem do używania na wolnym powietrzu
- również w kategorii:
- Sklep dla biegaczy
- Sklep turystyczny
- Sklep z butami
- Sklep z odzieżą aktywną
- Sklep z walizkami i torbami
O Blacks - Aintree
Napisane przez firmę
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7059 or on email at customercare@blacks.co.uk where our customer service team will assist you.
Contact us via Customer Care
Dane kontaktowe
Unit 1D, Aintree Racecourse, L9 5AN, Aintree, Zjednoczone Królestwo
- 01513 180615
4,8
Doskonała
727 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great shoes great service
30 września 2026
Opinia niezależna
Odpowiedź od Blacks - Aintree
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Blacks Customer Care Team
Very friendly and helpful staff
Very friendly and helpful staff, got help from a lovely lady (sorry didget your name) and Terry on the till was friendly and helpful, would recommend
28 września 2026
Opinia niezależna
Odpowiedź od Blacks - Aintree
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Blacks Customer Care Team
There were two members of staff and…
There were two members of staff and they were both very very helpful. I asked for different sizes of two garments and it was no problem for them to go and look for them for me. They also gave me my cub scouts discount. Thankyou to the fabulous staff members.
20 września 2026
Opinia niezależna
Odpowiedź od Blacks - Aintree
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Blacks Customer Care Team
Terry was really helpful
Terry was really helpful, he helped me find the items I was looking for I would definitely recommend going.
21 września 2026
Opinia niezależna
Odpowiedź od Blacks - Aintree
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Blacks Customer Care Team
Eric and Matty super helpful
Eric and Matty super helpful, great service. Cheers lads
19 września 2026
Opinia niezależna
Odpowiedź od Blacks - Aintree
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Blacks Customer Care Team
Exceptional level of service from Lea…
Exceptional level of service from Lea helping me find the right hiking shoes to fit.
19 lipca 2026
Opinia niezależna
Odpowiedź od Blacks - Aintree
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Blacks Customer Care Team
When I collected my jacket from the…
When I collected my jacket from the store it was marked. This was because it wasn’t in a bag. The mark did come off but that’s not the point. On the plus side the store offered a 10% discount. Hence 4 stars.
26 sierpnia 2026
Odpowiedź od Blacks - Aintree
Hi,
Thanks for taking the time to leave us feedback. We appreciate it.
If we can help you with anything in the future, please don't hesitate to get in touch via our website's "Contact Us" page.
Kind regards,
Blacks Customer Care Team
Served by Terry today and he even…
Served by Terry today and he even helped me carry everything back to my car! Excellent service.
5 września 2026
Opinia niezależna
Odpowiedź od Blacks - Aintree
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Blacks Customer Care Team
Very helpful…
Matty was very knowledgable and helpful about walking boots.
22 sierpnia 2026
Opinia niezależna
Odpowiedź od Blacks - Aintree
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Blacks Customer Care Team
Visited the store at the start of…
Visited the store at the start of August, looking for new walking boots. Eric was very helpful on key things to look for and let me take my time trying various options, no rush.
1 sierpnia 2026
Opinia niezależna
Odpowiedź od Blacks - Aintree
HI,
Thank you for giving us a 5 star review.
We really hope that each and every experience you have with us is as good as this one.
Kind regards,
Blacks Customer Care Team
I honestly couldn’t fault the service I…
I honestly couldn’t fault the service I received from Terry and Jamie\. They were both incredibly helpful, friendly and professional from start to finish\. They made me feel genuinely valued as a customer and went above and beyond to make sure everything was sorted and that I was happy\.
It’s refreshing to come across people who clearly care about providing great customer service\. Terry and Jamie are a real credit to the company, and their attitude, patience and professionalism made the whole experience so much easier\.
**Thank you both — you were amazing\! What a wonderful place to shop 👏❤️
18 sierpnia 2026
Opinia niezależna
Odpowiedź od Blacks - Aintree
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Blacks Customer Care Team
Eric & Lea were great today very…
Eric & Lea were great today very Pleasent helpful and knowledgeable about my needs and directed me to a tent that will meet my expectations. Thanks Steve
14 sierpnia 2026
Opinia niezależna
Odpowiedź od Blacks - Aintree
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Blacks Customer Care Team
Terry was fantastic help and a…
Terry was fantastic help and a gentleman who helped with carrying my items to the car. Excellent customer service 10/10
13 sierpnia 2026
Opinia niezależna
Odpowiedź od Blacks - Aintree
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Blacks Customer Care Team
Eric,who served me today was very…
Eric,who served me today was very welcoming,friendly & accomodating & efficient too.He made my experience a very pleasant one earlier today.A big credit to Blacks.Thank you!😁👍
1 sierpnia 2026
Opinia niezależna
Odpowiedź od Blacks - Aintree
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Blacks Customer Care Team
Very very good quality backpack
Very very good quality backpack. 🎒 Staff was really good 👍
23 lipca 2026
Odpowiedź od Blacks - Aintree
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Blacks Customer Care Team
Last minute shopping
I visited the store late one evening for some last minute shopping for a trip the following day. Eric and Lea were so friendly, helping me find all the items I needed and making the experience of panic buying more enjoyable me and less stressful than I anticipated. Thank you both!
8 lipca 2026
Opinia niezależna
Odpowiedź od Blacks - Aintree
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Blacks Customer Care Team
Great customer service can’t fault my…
Great customer service can’t fault my visit staff member Matt was fantastic he was the reason i made the purchase
29 czerwca 2026
Odpowiedź od Blacks - Aintree
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Blacks Customer Care Team
excellent and quick service
excellent and quick service. Paige was helpful as was the manager to find the shoes i needed.
5 lipca 2026
Opinia niezależna
Odpowiedź od Blacks - Aintree
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Blacks Customer Care Team
Excellent service
Excellent service, arrived promptly. Information provided on updates on delivery.
31 maja 2026
Odpowiedź od Blacks - Aintree
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Blacks Customer Care Team
I visited Blacks in Aintree today and received excellent service and got what I needed.
I visited Blacks in Aintree today looking to buy a base layer t shirt. There was a large variety of products and sizes to choose from and the staff made themselves available to help. Abbie was very helpful and made herself available for a friendly chat whilst doing her other duties while I had a bit of a wait for the changing room. She put a smile on my face whilst I was waiting and helped me but exactly what I wanted. She above and beyond what you'd expect and little things like that make a difference. Especially when she was hard at work and and everyone else is enjoying the weather. Made up with my purchase and the service I received.
27 czerwca 2026
Opinia niezależna
Odpowiedź od Blacks - Aintree
Hi,
It's wonderful that our team was able to turn your experience into a 5 star experience, it's lovely when customers let us know we're getting it right for them.
Thanks again for the review,
Blacks Customer Care Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.