I've been a customer of Betts for a relatively short time but over that period they have consistently out performed other comparable UK suppliers. Friendly helpful staff, super fast delivery and... Zobacz więcej
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Sent my silver Monday, confirmed receipt and price given by Tuesday and paid directly. Really first class service and more than fair price offered. Really happy with this company as it is always a wor... Zobacz więcej
Reakcja na opinię
The customer care from Betts Metals has been second to none. Whether in relation to handling our queries or sorting out a minor issue. The grace, speed, and efficiency with which our purchase was h... Zobacz więcej
Reakcja na opinię
I bought a quantity of silver sheet to make a bangle via Betts online store. The process was straightforward and my order was dealt with and delivered extremely promptly and with a high degree of prof... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Founded in 1985 to complement the refining services of Stephen Betts & Sons Ltd, Betts Metal Sales has seen over 25 years of constant growth and is now one of the leading suppliers to jewellers in the UK. Betts Metal Sales focuses on servicing the n...
Dane kontaktowe
Spencer Street 49-63, B18 6DE, Birmingham, Zjednoczone Królestwo
- www.bettsmetalsales.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Staff very helpful when I called and my…
Staff very helpful when I called and my delivery was complete and on time. Will definitely use again.
I love that Betts are a family owned…
I love that Betts are a family owned and run company, they go out of their way to help with your requirements. Their bullion prices are incredibly competitive and turnaround times incredibly quick and if it’s not, you’re given an estimated date for completion
Excellent service
Excellent service, I hadn’t used Betts before, but I’m very impressed. I spoke to someone on the phone about what I was sending I we agreed I probably wouldn’t get anything for the gold plating on my silver items, but I got the gold value and the silver. They sent the credit note by email as soon as they received my package and the money was in my bank the next day!
Nothing is too much trouble
Nothing is too much trouble. Really knowledgeable. Really well trained staff.
It feels like the staff run with a genuine small business heart, but with a big business capacity to give you exactly what you need. Been working with them for years.
Great service
Stock availability, quick delivery, good quality products.
First class service from beginning to…
First class service from beginning to end. Very competitive prices - the items I purchased were lower than the same items offered at a Black Friday discount with other suppliers. Communication was excellent throughout. Dispatched super fast with tracking. Very well packed. Would recommend and would use again.
Super quick delivery ordered Sunday…
Super quick delivery ordered Sunday received Tuesday
Avoid this company
Avoid this company. When mistakes are made with precious metals they can be very costly. Both financially and also to ones reputation, particularly when wedding rings/customer orders are involved. Betts have consistently failed to deliver on quality but most disappointingly on customer service.... Or lack of it. From the staff on the shop floor to senior management I have had consistent problems. Orders have been sent out scratched and poorly finished, orders have even been completely incorrect from the items that were supposed to be dispatched. Betts have sent numerous parcels to the incorrect address even though senior management assured me that would not happen again.... Yet it has.
A awful company that will damage your reputation. I have had to let customers down as betts could not deliver on quality and service Avoid.
Betts always have what I need for my…
Betts always have what I need for my personal comission work and for the Rachel Hearne Jewellery school students. Their customer service is excellent and pricing is very competitive. I have been using them for over 15 years - great company.
excellent service ,very competitive…
excellent service ,very competitive ,special mention for Julia very helpful goes the extra mile to help customers.
Great company to deal with delivery is…
Great company to deal with delivery is on pint and products amazing
Great Service
Jewellery tools
Ordered online,& product was delivered promptly & well packaged.
Great products and speedy delivery
Great products and speedy delivery. Thank you. Will be purchasing from you again.
New favourite bullion supplier
Great price and quality on wire and sheet metal, accurate cutting, plus good delivery times.
Minimum spend for free postage is higher than some places but the wide range of products and competitive prices makes reaching that easy and very worthwhile.
As always
As always, great product at competitive price and outstanding customer service. How can you improve on that?
BETTS were very fast on delivery
BETTS were very fast on delivery. That's the good. However, for my second order, a few days later it transpired they had no stock of some and had advertised some non-existant items. An email picked up when I was tired (and grouchy) offered to send what was immediately available. That email suggested those items were or would be in the post and that I should pay "now" (I clearly hadn't remembered I had "pre-ordered" to be paid by card.) Confused by that email I ended up paying twice which thankfully was, eventually, refunded.
Very fast delivery
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