Better - Ironmonger Row Baths Recenzje 

132
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Wynik TrustScore: 4.5 na 5

4,4

1 Norman Street, EC1V 3AA Islington, GB

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Oceniono na 4 z 5

I am a long term user (swimming) and very satisfied (I go off- peak). The pool is clean and clear virtually all of the time. The ground floor changing room/showers need more regular cleaning though... Zobacz więcej

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Oceniono na 1 z 5

The Pilates class on Sunday 6th April was covered by a woman called Tawa, whom Katy frequently uses for cover. Her classes are neither safe nor effective, indeed some of the coaching “tips” she gives... Zobacz więcej

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Oceniono na 5 z 5

My children absolutely love swimming here, they have learnt the most amazing swimming skills here, the staff are absolutely amazing and always make us feel welcome and happy. The free swimming lessons... Zobacz więcej

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Oceniono na 4 z 5

I was lucky enough to get my daughter booked onto the free swimming lessons that are offered in partnership with Islington Council, during school holidays. It has been a God send for my daughter, hel... Zobacz więcej

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Informacje dotyczące firmy

  1. Centrum rozrywki
  2. również w kategorii:
  3. Basen zewnętrzny
  4. Biblioteka
  5. Klub fitness
  6. Kryty basen
  7. Siłownia

Napisane przez firmę

Welcome to Better! We’re a charitable social enterprise, committed to the health and wellbeing of everyone in our community. From gyms, leisure centres and swimming pools to lessons and courses for both adults and juniors - plus libraries and children's centres - we've got it all. So whether you’d like to try something new, keep the kids entertained or have a dip in the pool, discover our inclusive range of activities, suitable for all ages and abilities at your local Better centre today.


Dane kontaktowe

  • 1 Norman Street, EC1V 3AA, Islington, Zjednoczone Królestwo

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

132 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,4

Wszystkie recenzje

(132)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 5422

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Oceniono na 5 z 5

Great instructors and variety of classes

I love the variety of classes and the community feel of this leisure centre, the instructors are great. Katy's pilates classes have been life-changing for me, she has such in depth knowledge and transformed my body awareness. Michael’s classes are also brilliant, so effective.Last but not least Demos’ core conditioning sessions are just the right level of challenge and great fun!

14 kwietnia 2025
Opinia niezależna
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Odpowiedź od Better - Ironmonger Row Baths

Hi Member,

We’re absolutely thrilled to hear that you’ve been enjoying the fitness classes at Ironmonger Row Baths! Our goal is always to deliver fun, high-energy sessions that make a real difference to our members’ health and wellbeing.

Thank you so much for taking the time to share your lovely feedback—it truly means a lot. The Centre team, especially Katy, Michael, and Demos, will be delighted to hear your kind words. They really value hearing from members and knowing that their classes are making a positive impact.

Thanks again, and we look forward to welcoming you back very soon!

Kind Regards,

Sarah H

Oceniono na 1 z 5

Pilates cover teacher

The Pilates class on Sunday 6th April was covered by a woman called Tawa, whom Katy frequently uses for cover. Her classes are neither safe nor effective, indeed some of the coaching “tips” she gives are downright dangerous. She is also rude to people. I am dismayed that she is still teaching Pilates at Ironmonger Row Baths when this information has already been fed back to the centre and to Katy. The classes manager and Katy need to go and witness it for themselves.

6 kwietnia 2025
Opinia niezależna
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Odpowiedź od Better - Ironmonger Row Baths

Dear Member,

Thank you for bringing this to our attention. We’re very sorry to hear that your experience in Tawa’s classes has not been as positive or enjoyable as we would hope.

As a team, we always strive to deliver high-quality classes that have a positive impact on our customers' fitness journeys, and we’re sorry to hear that this has not been the case for you. Please rest assured that we will be forwarding your feedback to the team at Ironmonger Row for review.

We appreciate you taking the time to share your experience, and we hope to welcome you back soon for a more enjoyable visit.

Kind Regards,

Sarah H

Oceniono na 5 z 5

Swimming Lessons are Great

My son goes swimming here every week and on occasion I swim too. The pools are great and the swim school team are just fab. Wendy really is great with the kids and encouraged my son through a stage of being really nervous. Lovely community to be part of.

12 kwietnia 2025
Opinia niezależna
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Odpowiedź od Better - Ironmonger Row Baths

Dear Julia,

Thank you so much for your lovely feedback. We’re delighted to hear that our Swim School Team has made such a positive impact on your children's swimming progress.

As a team, we always aim to create a positive, enjoyable, and fun environment for our swim classes, and it’s fantastic to know that the Ironmonger Row team is delivering on this. We’ll be sure to share your kind words with the Centre Team they will be thrilled, especially Wendy.

Thank you once again for taking the time to share your experience!

Kind Regards,

Sarah H

Oceniono na 5 z 5

Great swimming pool

We've been coming to Ironmonger Row Baths close to 10 years. Both of my kids learned how to swim here.
The facilities are freshly decorated and are kept tidy and clean. They operate a no shoes policy in the changing rooms and near the pool to help with the cleanliness and whilst not all visitors adhere to it, the number of those who do is on the rise. There is a family changing room.

Kids swimming lessons are of a very high standard thanks to the enthusiastic and engaging coaches. There is a shallow pool for beginner kids and a large pool (25+ metres with a deep end) for more advanced learners and lane swimming.

12 kwietnia 2025
Opinia niezależna
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Odpowiedź od Better - Ironmonger Row Baths

Hi Vagif,

We’re so pleased to hear that the Ironmonger Row Centre facilities have made such a positive impact on you and your family’s swimming journey. We always strive to provide a clean, safe, and enjoyable environment for our customers, and we’re delighted to hear that our team is successfully achieving this. We take great pride in our swimming lessons, and it’s wonderful to know that our team’s efforts to create confident swimmers had such a positive and inspiring impact on you.

We also appreciate your support in encouraging customers to adhere to the no-shoes policy. It’s fantastic to hear that most customers are following this, as it truly helps keep our facilities clean and tidy.

We will be sure to pass on your kind comments to the team!

Kind Regards,

Sarah H

Oceniono na 5 z 5

Fantastic swimming teachers

Bobbie, Lisa and Wendy are INCREDIBLE- thank you so much for all that you do for Lucy and George. Your kindness, support and encouragement is invaluable!
Thank you so much - Sophie, Justin, Lucy & George

10 kwietnia 2025
Opinia niezależna
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Odpowiedź od Better - Ironmonger Row Baths

Thank you so much, Sophie, Justin, Lucy, and George! We are so grateful for your kind words. It truly means the world to us to know that Bobbie, Lisa, and Wendy have made such a positive impact. They absolutely love working with Lucy and George, and we’re so happy to be able to support your family. If you ever need anything, we’re here for you!

We look forward to seeing you at the centre again soon.

Warmest regards,

Charmaine

Oceniono na 5 z 5

Brilliant teaching staff!

My son thoroughly enjoys attending weekly swimming lessons at Ironmonger Row. The teaching team are patient, approachable, supportive and kind. My son has recently moved from the small to the big pool (Foundation to Beginner level) so we hope things continue in the same stead.

7 kwietnia 2025
Opinia niezależna
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Odpowiedź od Better - Ironmonger Row Baths

Hi Portia,

Thank you so much for your kind words! 

We’re thrilled to hear that your son is enjoying his swimming lessons at Ironmonger Row. It’s wonderful to know that the teaching team has made a positive impact with their support and kindness. Congratulations to him on moving up to the big pool – we’re excited to see his continued progress and hope his swimming journey continues to be a great experience!

Kind regards,

Charmaine

Oceniono na 5 z 5

My daughter made a great progress while she was in foundation class .

My daughter made great progress while she was in foundation swimming lesson. She’s very happy and ready starting in development class! Huge thank you to her teachers for helping and supporting her. Definitely recommend better to other families .

7 kwietnia 2025
Opinia niezależna
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Odpowiedź od Better - Ironmonger Row Baths

Hi Aysel,

Thank you so much for your wonderful feedback! 

We're thrilled to hear that your daughter made great progress in the foundation swimming lessons and is excited to move on to the development class. It's fantastic to know that the teachers were able to make a positive impact. We truly appreciate your recommendation, and we're looking forward to continuing to support your daughter's swimming journey. 

Thanks again for choosing us!

Kind regards,

Charmaine

Oceniono na 5 z 5

Great for kids swimming lessons

We come here for swimming, for our small children. They have a great selection on kids classes and really help kids advance their skills and confidence in the water

5 kwietnia 2025
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Odpowiedź od Better - Ironmonger Row Baths

Dear Member,

We’re delighted to hear that your children are enjoying our swim sessions! We aim to offer classes that are both fun and engaging while helping children develop the skills they need to progress. It’s wonderful to hear that our team is delivering on this goal for you.

We truly appreciate your feedback and will be sure to pass it on to the team at Ironmonger Row Baths, as they love hearing how their swim classes are making such a positive impact.

Thank you again for sharing your experience with us.

Kind regards,

Sarah H

Oceniono na 4 z 5

It’s a lovely local gym with modern gym…

It’s a lovely local gym with modern gym equipments and the Pilates teacher Katy is awesome, she’s nice and make sure you understand the class.

20 marca 2025
Opinia niezależna
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Odpowiedź od Better - Ironmonger Row Baths

Hi Adz,

Thank you so much for your kind words! 

We're thrilled to hear that you enjoy the gym at the Ironmonger Row Baths and our modern equipment. We're especially glad to hear that Katy's Pilates classes have been a positive experience for you. She truly is an amazing instructor, and we're lucky to have her on our team. We appreciate your support and look forward to seeing you at the gym again soon!

Kind regards,

Charmaine

Oceniono na 5 z 5

Always feel comfortable and live the…

Always feel comfortable and live the classes

31 marca 2025
Opinia niezależna
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Odpowiedź od Better - Ironmonger Row Baths

Hi Louise 

Thank you for your review. 

We are very pleased to see that the staff and fellow members are making you feel comfortable at the Ironmonger Row Baths and that you are enjoying the fitness classes. 

We hope your experience continues and thank you for choosing Better. 

Kind Regards

Amir

Oceniono na 4 z 5

Visited on 26th March

Visited on 26th March, nice welcome from the receptionist on shift, guided me to where I wanted to go. Impressed with gym session I attended

26 marca 2025
Opinia niezależna
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Odpowiedź od Better - Ironmonger Row Baths

Hello Debbie,

We appreciate your positive feedback! 

It’s wonderful to know that you received a friendly welcome from our receptionist and that you had a great time during your gym session. Our goal is to deliver outstanding service, and we’re delighted that your experience aligned with your expectations. We can’t wait to welcome you back to the Ironmonger Row Baths soon!

Kind regards,

Charmaine

Oceniono na 5 z 5

Top centre

Top centre, with top staff. I had an issue with my membership, but it was dealt with by a staff member called Katie. She was amazing. Also the centre is soooo clean. I'll be coming here always

13 marca 2025
Opinia niezależna
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Odpowiedź od Better - Ironmonger Row Baths

Dear Legend,

Thank you for your gracious remarks. 

We are pleased to learn that Katie was instrumental in resolving your membership issue and that your experience was overwhelmingly positive. We take great pride in maintaining a clean and welcoming environment at our centre, and it is gratifying to know that this aspect resonated with you. We look forward to welcoming you back during your next visit.

Sincerely, 

Charmaine

Oceniono na 5 z 5

Nadia is a great dance teacher

Nadia is a great dance teacher. She covered some dance classes at Britannia. I am so glad she has 2 sessions at iron monger I will be attending regularly for her classes. My low mood instantly changes once I have done her classes. I wish she can teach 5 days at iron monger.
Nadia best dance teacher in Hackney! Highly recommend her classes.

24 marca 2025
Opinia niezależna
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Odpowiedź od Better - Ironmonger Row Baths

Hi Linda,

Thank you so much for your kind words! I'm so happy to hear that Nadia's classes have such a positive impact on your mood. It's amazing that you'll be attending regularly at Ironmonger Row Baths, and we appreciate your enthusiasm! We’ll definitely pass on your suggestion about more sessions to Nadia. Thanks again for recommending her – it means a lot!

Kind regards,

Charmaine

Oceniono na 5 z 5

Katy

Katy! I turned 50 and decided I needed to get fit! I’ve been attending Katy’s Pilates classes for just over a year, which I thoroughly enjoy. Prior to this, I had not exercised since leaving school 😳. I now try to attend a minimum of twice a week, if I’m lucky to get a booking. Every class with Katy is different, in the sense that it’s not repetitive. It’s enjoyable. Thank you, Katy!

25 marca 2025
Opinia niezależna
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Odpowiedź od Better - Ironmonger Row Baths

Hi Teena,

Thank you so much for your kind words! 

We are absolutely thrilled to hear about your journey and how much you're enjoying the Pilates classes at the Ironmonger Row Baths. It’s been such a pleasure to see you progress over the past year, and we are so proud of the commitment you’ve made to your fitness. I’m glad to hear that the variety keeps things fresh and fun! Keep up the amazing work, and here's to many more classes together! 💪😊

Kind regards,

Charmaine

Oceniono na 5 z 5

Pilates at Ironmonger

Katy is a very good attentive pilates tutor, the studio and facilities are very good and clean. Staff are helpful

16 marca 2025
Opinia niezależna
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Odpowiedź od Better - Ironmonger Row Baths

Hi Jackie,

Thank you so much for your kind words! We truly appreciate you taking the time to share your experience with us.

It brings us immense joy to hear that your time spent with Katy was enjoyable and that you felt comfortable in our studio environment. We work hard to maintain a clean and welcoming atmosphere for all our clients, and it’s fantastic to know that our efforts made a positive impact on your visit. Our instructors, like Katy, are dedicated to providing top-notch guidance and support, and it’s heartening to know that you felt well taken care of throughout your experience.

We look forward to welcoming you back soon for another fantastic session. If there’s anything specific you’d like to explore or any feedback you have for us, please don’t hesitate to share!

Warm regards, 

Charmaine

Oceniono na 5 z 5

Katie’s Pilates class on Mondays

Katie’s Pilates class on Mondays 1pm is second to none, she explains what to do the whole hour of the class. She also has time to help and correct you. The type of exercises she does really suit me and are very effective, l use to have psyatica, which has gone!

10 marca 2025
Opinia niezależna
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Odpowiedź od Better - Ironmonger Row Baths

Hi Susan,

Thank you so much for your wonderful review! 

We're thrilled to hear that Katie's Pilates class is making such a positive impact on your fitness and well-being. It's great to know that the exercises are effective for you, especially with the improvement in your sciatica. Katie will be so happy to hear your kind words! 

We look forward to seeing you in class again soon.

Warm regards,

Charmaine

Oceniono na 5 z 5

Legs,Bums and Tums fitness class

Katy is a fantastic instructor and brilliant motivator. She teaches you how to do the exercises and ensures you are doing the moves correctly. Katy's classes are varied and fun. Book early classes fill up quick!

13 marca 2025
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Odpowiedź od Better - Ironmonger Row Baths

Hi Anita

Thank you for your review.

We are very pleased to see you enjoying Katy's fitness classes, and that she is providing a great class teaching the correct techniques whilst keeping it fun.

All classes are released seven days before taking place allowing all members the opportunity to book and we hope to see you soon!

Kind Regards

Amir

Oceniono na 5 z 5

Katy is brilliant

I do her Pilates twice a week, and she is such a warm, knowledgeable teacher, sharing her expertise and keeping a good eye on us all.

13 marca 2025
Opinia niezależna
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Odpowiedź od Better - Ironmonger Row Baths

Hi Katherine,

Thank you so much for your kind words! 

I'm thrilled to hear you're enjoying the Pilates sessions and that you find the teaching helpful. It's always our goal to create a warm and supportive environment where everyone feels comfortable and confident in their practice. We are happy to be able to guide you through each class and ensure you're getting the most out of every session. 

Looking forward to continuing to work with you and helping you achieve your fitness goals!

Warm regards,

Charmaine

Oceniono na 5 z 5

Foldable bike lockers

Came back for another swim today, always find the mornings pretty calm…. To my surprise there are now FOLDABLE BIKE LOCKERS!! Honestly cannot thank them enough for listening and taking on customer feedback.

Thanks guys very much appreciated :)

11 marca 2025
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Odpowiedź od Better - Ironmonger Row Baths

Hi Sarah 

Thank you for your review. 

We are very pleased to see you enjoy the morning swim sessions at the Ironmonger Row Baths and it's great that the bike lockers have been able to enhance your experience with us. 

Kind Regards

Amir

Oceniono na 5 z 5

Pilates with Katy …

Pilates with Katy is a memorable experience as she knows her subject inside out. Her classes are given with utmost care, precision and integrity.
If you are not sure if a move she is hot in your tail to correct and explain. I would recommend her with the highest marks available. Top woman.

11 marca 2025
Opinia niezależna
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Odpowiedź od Better - Ironmonger Row Baths

Hi,

Thanks for your review.

We are happy to hear that you are enjoying Katy's classes at Ironmonger Row!

Warm Regards

Hazal

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