Bestway Store UK Recenzje 2597

Wynik TrustScore: 3.5 na 5

3,4

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Zobacz, co mówią recenzenci

Oceniono na 3 z 5

The item is great and works perfectly. Unfortunately, they use Evri... I paid for the 2 day delivery to ensure I had my new sleeping mat for an upcoming trip that weekend and did not receive it till... Zobacz więcej

Reakcja na opinię

Oceniono na 4 z 5

Quick delivery, no issues with product. The only thing I marked down for was that the repair patch that came with it didnt actually match my pool, it looks like it's from a different style pool due to... Zobacz więcej

Oceniono na 5 z 5

Excellent product, we recently bought a better pump for our outdoor 15ft swimming pool. It’s fabulous, I dint have to change the filter every week! 😆 delivery was good although I wasn’t kept up to da... Zobacz więcej

Oceniono na 5 z 5

I've used Bestway before and I'm sorry to add that I have used other products as well. I quickly returned my custom to Bestway as the quality and value of their products are superior to any other bran... Zobacz więcej

Informacje dotyczące firmy

Napisane przez firmę

The leader in everything inflatable and above ground pools, we have a host of different innovative and fun products for you to choose from. Including the ultra-comfortable AlwayzAire™ Airbeds, Steel Pro Max™ Above Ground Pools, Fashion Float collection and the incredible Hydro-Force™ SUP range; we have a range that suits your needs. Explore our website and see what you can discover!


Dane kontaktowe

3,4

Średnia

Wynik TrustScore: 3.5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Oceniono na 1 z 5

It’s absolutely useless

It’s absolutely useless. It does not suck up any of the debris on the bottom of the pool. It was a waste of bloody money.

2 kwietnia 2026
Logo Bestway Store UK

Odpowiedź od Bestway Store UK

Good morning Marion

I sorry to hear about the issue you have had.

If you would like to contact our customer service team, they would be happy to assist you.

Kind regards
Customer Service Team

Oceniono na 3 z 5

Unfortunately, they use Evri

The item is great and works perfectly. Unfortunately, they use Evri...
I paid for the 2 day delivery to ensure I had my new sleeping mat for an upcoming trip that weekend and did not receive it till 2 weeks later! Bestway did refund the delivery cost but I ended up having to buy an interim mat for that weekend.

25 lutego 2026
Logo Bestway Store UK

Odpowiedź od Bestway Store UK

Good morning Tom

We appreciate you bringing this to our attention. We are sorry to hear that the delivery issues caused you to purchase a replacement. We'll investigate the delivery problems you experienced with Evri to prevent this from happening again. We appreciate your feedback.

Kind regards
Customer Service Team

Oceniono na 5 z 5

Item arrived on time

Item arrived on time, very pleased with the product, my grandson absolutely loves his trampoline, perfect for him, easily assembled, definitely recommend, overall very pleased with service.

19 lutego 2026
Oceniono na 1 z 5

I purchased a mauritius spa june 2020

I purchased a mauritius spa june 2020. The lid like all of them have weak spots on the seams. Mine went on the seam 25months after purchase. Went to buy a new one on bestway and lay z spa sites - out of stock. Signed up for stock alerts on both sites using 3 different email addresses so as not to miss any alerts - so thats 6 ways to notify. Then I also used visualping website to track the sites to alert if any changes. I STILL CANNOT BUY A LID for this. Emails to cust services yield same polite response of not sure when in stock - yet they are still selling this model. 4 years and still trying to buy a jeffing lid. £800 for a massive heavy paperweight.

7 marca 2026
Opinia niezależna
Logo Bestway Store UK

Odpowiedź od Bestway Store UK

Good morning Mark

We appreciate you sharing your experience. We're sorry you've had trouble finding a replacement lid for your spa. We know it's frustrating when parts are out of stock, and we're looking into the matter.

Kind regards
Customer Service Team

Oceniono na 4 z 5

Overall good service.

Quick delivery, no issues with product. The only thing I marked down for was that the repair patch that came with it didnt actually match my pool, it looks like it's from a different style pool due to the pattern on it. Thankfully I haven't needed to use it but because it doesn't match I actually would not be able to use it because it sends my brain crazy (It's more of a me issue) However, overall it was a good service 🙂

9 lipca 2025
Oceniono na 2 z 5

Very difficult to resolve any issues

Very difficult to resolve any issues. Poor customer service after purchase. Gave up in the end, but put me out of pocket. Will consider a different brand next time.

11 sierpnia 2025
Logo Bestway Store UK

Odpowiedź od Bestway Store UK

Good morning Victoria

If you are still having an issue with your order, please contact our customer service team and they will be happy to assist you.

Kind regards

Oceniono na 2 z 5

Item Delivered 2 Weeks Late

Hard to say who's at fault here as I ordered the product through Amazon. However, the sleeping mat I purchased arrived two weeks late, long after the trip I had planned. Amazon had already issued a refund and so I bought an alternative mat elsewhere. Now I am being asked to take the parcel to a drop off point for return which is incredibly inconvenient for me as I don't drive and have little free time. If I fail to do so, Amazon will eventually take another payment from my card. I've been unable to contact Bestway and I'm now facing having to pay for something I no longer need due to no fault of my own. Two weeks late is really pretty bad. I've obviously no confidence in the company now.

11 lutego 2026
Opinia niezależna
Logo Bestway Store UK

Odpowiedź od Bestway Store UK

Good morning Iain

As your order was through Amazon, and dispatched by them, you would need to contact them with any issues, as we have had no involvement in this transaction.

Kind regards
Customer Service Team

Good morning Iain

Thank you for taking the time to leave a review.

We have requested more information so that we can identify your case and respond in more detail.

Kind regards
Customer Service Team

Oceniono na 5 z 5

Good value for the money.

We found it easy to inflate, it's good that it higher up than others off the floor.
Not used it for more than two nights, so can't say how it would stand up if used for a longer period.

6 stycznia 2026
Oceniono na 1 z 5

My inflatable mattress never arrived

My inflatable mattress never arrived. I had to ring re the fiasco with the courier then had to ring to request my refund when the mattress was returned to sender as the courier failed to deliver.

15 grudnia 2025
Logo Bestway Store UK

Odpowiedź od Bestway Store UK

Good afternoon Anju

Thank you for taking the time to leave a review. I can see that one of my colleagues has now resolved this for you.

Kind regards
Customer Service Team

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