I wish I’d seen these reviews before I booked because then I wouldn’t have been scammed. The ‘waterfront’ property ‘right on Aldeburgh Beach’ was in fact a couple of streets back. Once I pointed ou... Zobacz więcej
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Staying at Mariners Cottage in Aldeburgh that has building work on one side and lock up garage storage on the other. This morning we were woken at 7, and had to have all doors and windows closed whi... Zobacz więcej
Reakcja na opinię
I had booked to stay in Southwold at New Year. At the time of booking I paid a significant deposit. Sykes Cottages / Best of Suffolk contacted me today to advise that they could no longer honour t... Zobacz więcej
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Very nice house and garden, in a lovely quite village. Beds extremely comfortable, house immaculately clean. Local pub good, with entertaining young goats in the beer garden. Great walk from the house... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Award winning agency specialising in stylish Suffolk holiday cottages. Over 400 beautiful Suffolk cottages available. Book your cottages in Suffolk now!
Dane kontaktowe
Pound Green Road, IP13 8LU, Woodbridge, Zjednoczone Królestwo
- 01728 638962
- customerservice@bestofsuffolk.co.uk
- www.bestofsuffolk.co.uk
1,6
Bardzo słaba
192 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 50% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Best of Suffolk
Thank you for your 5 star review of our service.
We are pleased you found the team to be professional and friendly and hope you enjoyed your time in Suffolk.
Kind regards,
Harry Peek
Guest Experience Manager
Great Service!
Good and accurate description of our property. Easy booking process. Security deposit returned promptly after stay. Good communications throughout.
18 maja 2021
Opinia niezależna
Odpowiedź od Best of Suffolk
Dear Steve,
Thank you for your 5 star review of our service.
We are pleased you were happy with the property and service and hope to be able to welcome you back to Suffolk again in the future.
Kind regards,
Harry Peek
Guest Experience Manager
Odpowiedź od Best of Suffolk
Dear David,
Thank you for your 5 star review of our service.
We are pleased our team were able to be of assistance and hope you enjoyed your stay with us.
Kind regards,
Harry Peek
Guest Experience Manager
location location location supurb
location location location supurb. dog loved the garden we loved the space the equipment. could not have chosen better would without question stay again.
one smal thing the oven could have been cleaner but hey overal fantastic.
18 maja 2021
Opinia niezależna
Odpowiedź od Best of Suffolk
Dear Ron,
Thank you for your 5 star review.
We are pleased you enjoyed your stay and appreciate the feedback.
We hope to be able to welcome you back to Suffolk again in the future.
Kind regards,
Harry Peek
Guest Experience Manager
Great, friendly, consistent service
I am a return booker, having been using BoS for many years now. Their service is always consistently friendly, helpful and efficient. I will continue to book with them and would recommend them to anyone who has yet to discover their beautiful properties!
18 maja 2021
Opinia niezależna
Odpowiedź od Best of Suffolk
Dear Kirstie,
Thank you for your 5 star review and continued loyal custom.
We are pleased you find our team to be helpful and friendly and look forward to welcoming you back to Suffolk again in the future.
Kind regards,
Harry Peek
Guest Experience Manager
First Class Service
We will always holiday with Best of Suffolk as they provide excellent customer service and keep us updated with all the information needed. We can’t wait to use them again!
1 maja 2021
Opinia niezależna
Odpowiedź od Best of Suffolk
Dear Maria,
Thank you for your 5 star review of our service.
We are delighted you enjoyed your stay with us and look forward to welcoming you back to Suffolk again in the future.
Kind regards,
Harry Peek
Guest Experience Manager
5 Star Service
Absolutely faultless from start to finish. Clear, easy to use website, friendly reservations team, spotless cottage, and a wonderful, much-needed, stress-free break! Thank you Best of Suffolk!
30 kwietnia 2021
Opinia niezależna
Odpowiedź od Best of Suffolk
Dear Abi,
Thank you for your 5 star review of our service.
We are pleased you enjoyed your stay with us and hope to be able to welcome you back to Suffolk again in the future.
Kind regards,
Harry Peek
Guest Experience Manager
A good experience.
We have used Best of Suffolk several times now and have always received a friendly and efficient service.
30 kwietnia 2021
Opinia niezależna
Odpowiedź od Best of Suffolk
Dear Liz,
Thank you for your 5 star review of our service and continued loyal custom.
We are delighted you have always received a friendly and efficient service and hope you enjoyed your stay with us.
Kind regards,
Harry Peek
Guest Experience Manager
Beautiful house, excellent service
We received excellent service from Best of Suffolk and the property we stayed in certainly lived up to our expectations and was just as beautiful as the photographs showed it to be. Best of Suffolk were responsive to calls and emails and you can tell that happy customers matter to them.
30 kwietnia 2021
Opinia niezależna
Odpowiedź od Best of Suffolk
Dear Melissa,
Thank you for your 5 star review of our service.
We are pleased you enjoyed your stay with us and that the team were able to be of assistance.
We hope to be able to welcome you back to Suffolk again in the future.
Kind regards,
Harry Peek
Guest Experience Manager
Great service very polite and helpful
11 marca 2021
Opinia niezależna
Odpowiedź od Best of Suffolk
Dear Mrs Sharon Bowen McHugh,
Thank you for your 5 star review of our service.
We are pleased you found our service great and our team to be polite and helpful.
We hope to be able to welcome you back to one of our properties again in the future.
Kind regards,
Harry Peek
Guest Experience Manager
Excellent customer service
11 marca 2021
Opinia niezależna
Odpowiedź od Best of Suffolk
Dear Andy,
Thank you for your 5 star review of our service.
We are pleased you found our customer service to be excellent and hope to be able to welcome you back again in the future.
Kind regards,
Harry Peek
Guest Experience Manager
First Class Company
We have booked several Suffolk coastal breaks through Best of Suffolk. We keep returning because the standard of their properties is consistently excellent. They are extremely professional and it’s great to plan a getaway knowing you’re in such safe hands. Looking forward to June and our next stay booked through them in Southwold.
11 marca 2021
Opinia niezależna
Odpowiedź od Best of Suffolk
Dear Gaynor,
Thank you for your 5 star review of our service and continued loyal custom .
We are pleased you consistently find our properties to be excellent and our team are able to be of assistance.
We look forward to welcoming you to Southwold in June.
Kind regards,
Harry Peek
Guest Experience Manager
lovely large well equipped house in a…
lovely large well equipped house in a good quiet location good access to Southwold/ Kessingland/Lowerstoft. Only had a problem on a stormy night when the rain came through the kitchen ceiling, I assume that things are okay now....
11 marca 2021
Opinia niezależna
Odpowiedź od Best of Suffolk
Dear Ray,
Thank you for your review of our service.
We are glad you found the property to be well equipped and in a good location. We are sorry to hear of the issues experienced from the heavy rain and can assure you this has been rectified with the property owner.
We hope to be able to welcome you back again in the future and hope the weather is better for your next visit!
Kind regards,
Harry Peek
Guest Experience Manager
Lovely Stay
Have stayed with Best of Suffolk on several occasions. Always a great service with some beautiful properties.
11 marca 2021
Opinia niezależna
Odpowiedź od Best of Suffolk
Dear Hannah,
Thank you for your 5 star review of our service and continued loyal custom.
We are pleased you find our service to be great and have enjoyed your stays with us.
We hope to be able to welcome you back to one of our properties again in the future.
Kind regards,
Harry Peek
Guest Experience Manager
Brilliant and easy
Brilliant and easy booking service from the start to well executed plans to deal with COVID-19 restrictions and easy refund of initial deposit.
The accommodation at Betsey Trotwood was astounding.
11 marca 2021
Opinia niezależna
Odpowiedź od Best of Suffolk
Dear Justin,
Thank you for your 5 star review of our service.
We are pleased you found the booking process to be easy and enjoyed your time at Betsey Trotwood.
We hope to be able to welcome you back again in the future.
Kind regards,
Harry Peek
Guest Experience Manager
Odpowiedź od Best of Suffolk
Dear Tim,
Thank you for your 5 star review of our service.
We are pleased you found the property and service to be excellent and hope to be able to welcome you back again in the future.
Kind regards,
Harry Peek
Guest Experience Manager
Totally reliable service and excellent cottages
Been booking with them for years and always had a great experience, lovely properties and any little problems quickly resolved
11 marca 2021
Opinia niezależna
Odpowiedź od Best of Suffolk
Thank you for your 5 star review and continued loyal custom.
We are delighted you have always had a great experience and hope to be able to welcome you back again in the future.
Kind regards,
Harry Peek
Guest Experience Manager
Fantastic property and location
Fantastic property and location. Would love to return.
11 marca 2021
Opinia niezależna
Odpowiedź od Best of Suffolk
Dear Carolyn,
Thank you for your 5 star review of our service.
We are pleased you found the property to be fantastic and hope to welcome you back again in the near future.
Kind regards,
Harry Peek
Guest Experience Manager
Great choice of accommodation
Have booked with Best of Suffolk a few times now and have never been disappointed. The choice of accommodation is great and the place we stayed in last was by far the best we have experienced.
11 marca 2021
Opinia niezależna
Odpowiedź od Best of Suffolk
Dear Paul,
Thank you for your 5 star review of our service.
We are delighted we have been able to welcome you to a number of our properties and that you have enjoyed your stays with us.
We hope to be able to welcome you back again in the future.
Kind regards,
Harry Peek
Guest Experience Manager
Professional, Knowledgeable, Helpful and Friendly - Great Team of People
Having just booked a surprise romantic holiday for my wife and I, the team at Best of Suffolk could not have been more helpful. Full of local knowledge and well informed of the properties they have to offer. Totally professional and helpful. A great team of people to do business with.
2 marca 2021
Odpowiedź od Best of Suffolk
Dear David,
Thank you for your 5 star review of our service.
We are delighted you found the team to be helpful and knowledgeable and look forward to welcoming you to Suffolk.
Kind regards,
Harry Peek
Guest Experience Manager
Doświadczenie Trustpilot
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