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Best Scottish Tours Recenzje 

3
•
Wynik TrustScore: 4 na 5

3,9

Organizator turystyki
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Informacje dotyczące firmy

  1. Organizator turystyki
  2. Agencja wycieczek kulturalnych
  3. Biuro podróży

Napisane przez firmę

Best Scottish Tours is an award winning, family run business with over 25 years of experience and a genuine passion for sharing the very best of Scotland. Specialising in small group tours, our scheduled departures welcome a maximum of eight guests per vehicle. This creates a friendly, relaxed and personal touring experience, with plenty of time to enjoy each destination. We offer tours ranging from one to thirteen days, exploring the Highlands, Lowlands, Isle of Skye, Outer Hebrides, Orkney, North Coast 500, famous whisky regions and many more unforgettable corners of Scotland. Our tours are designed to make planning your Scottish adventure as easy as possible. Your Driver Guide, comfortable touring vehicle, handpicked accommodation, quality restaurant meals and scheduled attractions are included, allowing you to relax and enjoy every moment of your journey. Our knowledgeable and passionate Driver Guides bring Scotland’s landscapes, history, legends and culture to life. Their local knowledge also allows them to introduce guests to the roads less travelled, hidden viewpoints and memorable places that can make a Scottish tour truly special. Alongside our scheduled departures, we create private and custom tours tailored to your interests, travel dates, preferred pace and budget. Whether you dream of exploring historic castles, magnificent gardens, whisky distilleries, iconic film locations or your Scottish ancestry, our friendly team will help you plan the right tour. From your first enquiry to the final day of your journey, your comfort and enjoyment are our priority. At Best Scottish Tours, we take care of the planning so you can concentrate on experiencing Scotland and creating memories that will last a lifetime.

Dane kontaktowe

3,9

Dobra

Wynik TrustScore: 4 na 5

3 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,9

Wszystkie recenzje

(3)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 3

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Dokonujemy weryfikacji wystawionych opinii

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej
Oceniono na 5 z 5

“Best Scottish Tours”

The “Best Scottish Tours” gave me one of the most amazing travel experiences I have ever had. My friend and I were looking for a tour that included “soup to nuts”. The Best Scottish Tours delivered on all their promises and then some!

We visited the promised highlights of Scotland. Duncan, our incredible guide, narrated the history of all these places with enthusiasm and pride. Along our journey, he included hidden gems like St Mary's Church in Grandtully and a little known but magical waterfall in the woodlands of the Scottish Trust among others. He picked up on our interests and tailored the tour to meet them where he could.

The accommodations were welcoming and comfortable and our dining experiences were great. The logistics of the tour nicely complemented the Scottish spirit we were discovering and Duncan took care of all of it. He was adept at anticipating our interests and challenges and at quickly resolving any issues.

I have taken many tours in my travels in Europe. This one was a gift! My friend and I will never forget “Best Scottish Tours” because it is among the best I have experienced and Duncan helped make it so.

10 czerwca 2026
Opinia niezależna
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Odpowiedź od Best Scottish Tours

Thank you for such a wonderful review. We are delighted that you and Liz had such a memorable eight days in Scotland. It is especially lovely to hear how much you enjoyed the balance of famous highlights and hidden gems, including St Mary’s Church in Grandtully and that magical woodland waterfall.

Duncan will be thrilled by your kind words. His knowledge, enthusiasm and ability to tailor each journey to his guests are qualities we value enormously. We are so pleased that you and Liz felt well looked after throughout, from the accommodation and dining to all the little details along the way.

It was a pleasure to welcome you both, and we hope your time in Scotland remains a treasured memory for many years to come.

Oceniono na 5 z 5

Small on Size, Big on Experiences!

We just returned from the 8-day Best of Scotland Tour with Jacobite Steam Train, and it was everything we hoped it would be. Our tour guide, Kenny, was absolutely phenomenal. He ensured that everything went smoothly and seamlessly throughout the trip and was very conscientious of our needs and time. We especially appreciated that he added a few quick stops to sites that were not on the itinerary because he thought they were worth seeing.

We have no complaints. The office staff kept communication open from day one and remained in contact throughout the tour. Booking the trip was a breeze, and the updates we received prior to departure were very helpful and appreciated.

Best Scottish Tours offers smaller group tours, which we found to be much more enjoyable than traveling with larger tour groups. If you want to experience Scotland in a more personalized setting, you cannot go wrong with Best Scottish Tours!

10 lipca 2026
Opinia niezależna
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Odpowiedź od Best Scottish Tours

Thank you so much for your wonderful feedback. We are delighted to hear that your 8 Day Best of Scotland with the Jacobite Steam Train tour was everything you had hoped for.

We're especially pleased to hear your lovely comments about Kenny. His thoughtful approach, attention to detail and willingness to include those extra scenic stops are all part of what makes each tour unique. It is wonderful to know that those little additions helped make your experience even more memorable.

We're also delighted that you found the booking process straightforward and appreciated the communication from our office team before and during your tour. We believe that every great holiday starts long before you arrive in Scotland, so it's lovely to hear that you felt supported every step of the way.

Thank you again for choosing Best Scottish Tours. We're so pleased that our small group approach gave you the personal experience you were looking for, and we hope to welcome you back to Scotland for another adventure in the future.

Oceniono na 4 z 5

Well Organized Tour But Handling of Baggage Mishap Dampened the Experience

We completed the 11-day Grand Tour of Scotland with Best Scottish Tours (BST) in September 2025.

The route, hotels, and itinerary were thoughtfully designed, scenic, and well-paced, though a few stops felt unnecessarily extended.

However, our overall experience was dampened by an incident in which one of our hand-carry bags was inadvertently left behind at a hotel. While it was ultimately recovered — for which we remain sincerely grateful to the driver-guide and office team — the handling of the situation fell short of what we would expect from a premium tour operator.

Initial responses felt fairly hands-off, placing the burden of resolution on us even as we traveled through remote areas with limited access to services. Communication from the office, though efficient at times, was inconsistent, contradictory, and occasionally curt, which added uncertainty to an already anxious situation.

We deeply appreciate the eventual resolution, yet the episode revealed gaps in how unplanned guest issues are managed and communicated. A more empathetic, pragmatic approach with clear, unambiguous communication would make a significant difference.

In summary, this was a well-planned and memorable tour of a beautiful country, but customer care and communication during unforeseen challenges need refinement for BST to fully meet the high standards its reputation inspires.

14 września 2025
Opinia niezależna
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Odpowiedź od Best Scottish Tours

Thank you so much for the review of your recent 11-day Grand Tour including the Jacobite Steam Train – a trip that follows a scenic route through our beautiful country, visiting historical sites and packed with experiences to enhance your visit. It sounds like your driver and guide, Tom, really delivered to ensure your tour group had a memorable experience.

A tour such as this takes months of planning and an astonishing amount of effort to pull together in order to deliver a well-organised experience, but despite our team's best efforts, occasionally unforeseen scenarios present additional challenges. When personal items are accidentally left behind by a guest in the Highlands of Scotland where infrastructure is minimal, it can be extremely challenging to get these items repatriated with the owner in a short time frame. In most cases 5 working days is not uncommon.

For clarity, as soon as Tom alerted the office team to the situation, Best Scottish Tours were able to assign 4 different team members to locating and organising your left luggage, and between them they managed to have it moved to your next location within 3 days. Some of the options available transpired to be more onerous than others, but these still had to be explored given the challenging nature of the Scottish Highlands. Although left luggage is ultimately the responsibility of the guest, Best Scottish Tours will always assist in the best way we can to help guests get their belongings back, and in this case, we also covered the full cost of the repatriation.

Our preference would have been to allow Tom to dedicate the very next day to drive you both back to the previous night’s hotel to get your left luggage, but unfortunately this was out of the question as you were on a shared group tour and unexpected detours would have seriously diminished the tour experience for your fellow travellers.

While we regret that this situation caused you distress, we do gently remind all guests of the importance of keeping personal belongings, particularly essential items such as medication and official travel documents, close at hand whenever possible.

Your recommendation means a great deal to us, and we hope that you will return to Scotland as there is still so much more to explore.

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