Joe in the shop was very helpful and knowledgeable. He listened and understood our requirements so was able to guide us to an excellent solution. The delivery team were also very helpful and went t... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęUnit 6a Wellington Retail Park, Hambledon Road, PO7 7FG Waterlooville, Hampshire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We were served by Hasan who was very professional. He showed us the type of mattress we were looking for, but we subsequently decided that we would like to change our bed as well. He was very patient... Zobacz więcej
Reakcja na opinię
Decided to update our old mattress as we're both experiencing back ache and the old onwas over 13 years old. We spent more than intended on a proper authapedic/NHS approved mattress although we did g... Zobacz więcej
Reakcja na opinię
Given a shorter time slot for the delivery the day before, and it did arrive during the 2 hours. The men were polite and cheerful, and bed delivered with no hassle. However, after they left I realis... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Bensons For Beds - Waterlooville743
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
Unit 6a Wellington Retail Park, Hambledon Road, PO7 7FG, Waterlooville, Hampshire, Zjednoczone Królestwo
- 2392262746
4,7
Doskonała
389 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Bensons is brilliant
Lots of options which is actually a tad overwhelming but Chris came straight over and helped immensely! Very knowledgeable and professional and asked the right questions to make the process much simpler and quicker. Thank you.
7 kwietnia 2026
Odpowiedź od Bensons For Beds - Waterlooville743
Thank you so much for your feedback! We know the wide choice can feel a bit overwhelming, so it’s great to hear Chris was able to step in, ask the right questions, and make everything simpler for you. We’ll be sure to pass on your thanks!
See you next time,
Megan | Customer Care Specialist✨
Delivery and installation of the bed…
Delivery and installation of the bed was excellant. Staff brilliant.
29 marca 2026
Odpowiedź od Bensons For Beds - Waterlooville743
Really appreciate your review — so pleased everything went smoothly!
Sleep well,
Megan | Customer Care Specialist💤
Odpowiedź od Bensons For Beds - Waterlooville743
Thank you for the great feedback! 😊 We’re really pleased to hear you had such a positive experience with the salesman and the whole team at our Waterlooville branch. Enjoy your new bed,
Megan | Customer Care Specialist
Very good service from Bensons
On entering the showroom we were greeted by a member of staff who helped us with our decision on which mattress was best for us. We have slept on this mattress now for about 5 days and can say this product is excellent quality, comfortable and we are very happy with our purchase. The delivery guys were polite and friendly and brought the mattress upstairs with no problem at all.
23 marca 2026
Odpowiedź od Bensons For Beds - Waterlooville743
Thank you so much for your lovely feedback.
We’re really pleased to hear you felt well supported in store when choosing the right mattress and that you’re enjoying the comfort and quality now you’ve had time to sleep on it. It’s also great to know our delivery team were polite, friendly, and helpful in bringing everything upstairs.
Thank you for choosing us — we’re delighted you’re happy with your purchase,
Megan | Customer Care Specialist💜
Product quality is good
Product quality is good and delivered on time with care. Bensons kept me updated about the order status.
19 marca 2026
Odpowiedź od Bensons For Beds - Waterlooville743
Thank you so much! We’re really pleased to hear you’re happy with the product quality and that delivery was on time and handled with care. It’s great to know you found our order updates helpful too. We truly appreciate your feedback,
Megan at Customer Care✨
Odpowiedź od Bensons For Beds - Waterlooville743
Thanks for the great review Mr Beavis! So glad everything was efficient, professional, and perfectly on time — just how delivery should be!
We're always here if you need anything else,
Megan at Customer Care💤
Very happy
I have been looking for a sofa/bed unsuccessfully but when I went to Bensons they had several types that I could see. The staff were very helpful and after checking out where the bed had to go I returned and purchased one. I even had a small query after delivery and the young man again was very helpful.
15 marca 2026
Odpowiedź od Bensons For Beds - Waterlooville743
Thank you so much! We’re delighted to hear you found the perfect sofa bed after searching elsewhere. It’s great that our team were helpful both in-store and again after delivery — we’re always happy to support you at every step. Enjoy your new purchase,
Megan at Customer Care! 😊🛏️
Odpowiedź od Bensons For Beds - Waterlooville743
Thank you for giving us 5 stars John! 😊 Great to hear everything went well and that our staff were so helpful.
See you next time! Megan at Customer Care 😊
Very helpful staff
Very helpful staff. Good choice of beds of all types. Competitive prices.
9 marca 2026
Odpowiedź od Bensons For Beds - Waterlooville743
Mr English,
We're happy to hear that our staff were helpful and that you found a good choice of beds at competitive prices.
Thank you for your positive review - Lauryn at Customer Care.
Amazing!!
Tuesday 3rd march at about 6ish I went into the Waterlooville bensons for beds shop. The lad (can’t remember his name) was very very helpful, gave me all the info I needed in picking a new mattress, showed me all of the mattresses in store in the firmness I liked after being in the machine that shows you the different firmnesses. He was super informative, very friendly and welcoming. I have since brought a new mattress and frame. Cannot that you enough!
3 marca 2026
Odpowiedź od Bensons For Beds - Waterlooville743
We're happy to hear that you found our Waterlooville team member so helpful! It's great to know they provided you with the information you needed to choose your new mattress and frame.
Thank you for your positive review - Lauryn at Customer Care.
Odpowiedź od Bensons For Beds - Waterlooville743
Thank you for your lovely feedback! We’re delighted you received great service and clear information from the shop all the way through to delivery. We really appreciate your support,
Megan at Customer Care
Absolutely five star service from beginning to end!
Absolutely five star service from beginning to end. Helpful, friendly and knowledgeable in-house staff. Fantastic prompt, organised, professional delivery team and wonderful product ( HYPNOS MATTRESS)
6 marca 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Waterlooville743
Mrs Jane Mckern,
We're delighted you experienced five-star service! It's great to hear our staff's knowledge and helpfulness stood out, along with our delivery team's professionalism and your wonderful mattress. Thanks!
Team Bensons
Salesman and range of mattresses to try…
Salesman and range of mattresses to try available
25 lutego 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Waterlooville743
Thanks so much for your 5 star review. Wonderful to know the salesman and the wide mattress selection made your experience a good one.
Hope to see you again in the future,
Megan at Customer Care
Spot on service from bensons
Fantastic service from bensons from start to finish. Definitely going to be a repeat customer.
18 lutego 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Waterlooville743
Hello Simon,
We are happy to hear that you had a fantastic experience with our service from beginning to end. We appreciate your intention to return as a customer,
Megan at Customer Care
Bought wardrobes
Visited the shop a couple of times to view wardrobes and each time was given good advice. Staff were really friendly and ordering was easy. After ordering decided to add extra item which was done without any fuss. Would recommend using this shop
17 lutego 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Waterlooville743
We're happy to hear that you received helpful advice during your visits. It's great to know that our team was friendly and that ordering, including adding an item, was easy. Thank you for your recommendation!
Stewart - Team Bensons
Delay in supplying bed meant stressful…
Delay in supplying bed meant stressful time waiting to finish room ready for use.
19 lutego 2026
Odpowiedź od Bensons For Beds - Waterlooville743
We regret the bed delivery delay caused you stress while preparing your room. We appreciate your feedback and will review our delivery process. I am glad to hear this has since been delivered.
Thank you for your review - Lauryn at Customer Care
Truck broke down on the day so delivery…
Truck broke down on the day so delivery was delayed, but only for a few hours! They communicated very well, the estate we live in was too tight for the new truck so the guys carried the pillows and mattress to our door, it’s not exactly light! 😅
Absolutely love the bed now, thankyou so much :)
16 lutego 2026
Odpowiedź od Bensons For Beds - Waterlooville743
We appreciate you taking the time to share your experience. We're glad you love the bed! We're sorry the delivery was delayed and that our team had to carry the items, but we're happy they were able to get everything to you. Thank you for your positive review – Lauryn at Customer Care 💜
Very helpful and polite staff.
15 lutego 2026
Odpowiedź od Bensons For Beds - Waterlooville743
We appreciate you letting us know our staff was polite and helpful! We are so glad you had a great experience.
New igel mattress arrived no delays
New igel mattress arrived no delays, delivery guys were great although initially seemed like it wasn't going to fit up the stairs even after measuring as advised. Sleeping very well.
Worth getting the igel pillows too as they also make a real difference and well worth it.
13 lutego 2026
Odpowiedź od Bensons For Beds - Waterlooville743
We're happy to hear your new mattress arrived without delays and you're sleeping well! It's great the delivery team were helpful and that you find the pillows worthwhile. Thanks for your feedback.
- Jessica at Team Bensons
Odpowiedź od Bensons For Beds - Waterlooville743
We appreciate your feedback! We're happy to know you received excellent service, delivery updates, and a great mattress.
Thank you for your recommendation,
Megan at Customer Care
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.