Excellent service in the shop. Really knowledgeably manager. Electronic measurement test bed (no pun intended) to see what mattress would be most suited to you. No pressure selling and lots of matt... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit 3 Telford Forge Retail Park, Overdale, TF3 4AG Telford, Shropshire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Absolutely perfect couldn’t have asked for a nicer welcome. David was exceptionally helpful and very knowledgeable and understanding about my needs. He explained everything to us and worked with us th... Zobacz więcej
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Our delivery and assembly from Bensons was excellent. Dominic and James were very friendly and courteous. They were also extremely efficient in the assembly of the bed and headboard and cleared aw... Zobacz więcej
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Great customer service. Very relaxed approach. Member of staff was very genuine. Not pushy at all which made for a lovely shopping experience.
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Informacje dotyczące firmy
O Bensons For Beds - Telford737
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
Unit 3 Telford Forge Retail Park, Overdale, TF3 4AG, Telford, Shropshire, Zjednoczone Królestwo
- 1952216803
4,8
Doskonała
375 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Really helpful and lovely staff
22 marca 2025
Odpowiedź od Bensons For Beds - Telford737
We appreciate you sharing your experience! We are so pleased to hear that our staff was helpful and lovely for you. Thank you, Megan at Customer Care
Mattress purchase
Excellent quality of product, good price & friendly customer service
19 marca 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Telford737
We appreciate your positive feedback! We're happy to hear that you found our product quality excellent, our prices good, and our service friendly. Thank you, Megan at Customer Care
Thankyou for an amazing service!…
David was very professional and helped with all my queries even providing a contact for as assembler for the bed.
Absolutely first class service and priced competitively ….
11 marca 2025
Odpowiedź od Bensons For Beds - Telford737
We're happy to hear that the service was first class and that our team member was helpful and professional in answering your questions. Thank you for your positive feedback, Megan at Customer Care
Odpowiedź od Bensons For Beds - Telford737
We appreciate your feedback. We're happy to hear that our knowledgeable staff made your transaction easy and quick. Take care, Megan at Customer Care
Excellent service and sales team
5 marca 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Telford737
We appreciate your feedback regarding our excellent service and sales team. We're happy you had a positive experience with us, Megan at Customer Care
My new Bensons memory foam mattrass
Very good service from Michael. He knew everything about the mattrass which helped me to choose the right one for me. He was polite and friendly Bensons obviously train their staff well. Thank you.
16 lutego 2025
Odpowiedź od Bensons For Beds - Telford737
We appreciate you taking the time to share your positive experience! We are so glad to hear that our team member's knowledge helped you find the right mattress. We value your feedback, Megan at Customer Care
Odpowiedź od Bensons For Beds - Telford737
Thank you for taking the time to leave us a five-star rating! We’re thrilled that you had a positive experience with us. Take care, Megan at Customer Care
Excellent customer service
Excellent customer service. After sales service also excellent. If you need a mattress, this is definitely the place to go.
31 stycznia 2025
Odpowiedź od Bensons For Beds - Telford737
We're happy to hear that you received excellent customer and after-sales service. Thank you for letting us know we're the place to go for a mattress!
Take care, Megan at Customer Care
Helpful
Very helpful staff still had records of our first purchase off them so knew what we were looking for
23 stycznia 2025
Odpowiedź od Bensons For Beds - Telford737
We're happy to hear that our staff was so helpful and remembered your previous purchase! It's great to know we could assist you effectively.
Take care, Megan at Customer Care
Odpowiedź od Bensons For Beds - Telford737
We're happy to hear that the service was professional. We appreciate your feedback and time, Megan at Customer Care
Brilliant customer service
Brilliant customer service, knowledgeable of their beds etc.
16 stycznia 2025
Odpowiedź od Bensons For Beds - Telford737
We're happy to hear you found our customer service brilliant and our team knowledgeable about our beds. Thank you for your positive feedback, Megan at Customer Care
Very friendly member of staff at the…
Very friendly member of staff at the Telford branch who was very helpful, good offers on at the time I went in store, was happy with the selection of mattresses as I had a couple shortlisted in store after trying them, overall I would buy from again!
7 stycznia 2025
Odpowiedź od Bensons For Beds - Telford737
We're happy to hear that you found our Telford staff member friendly and helpful! It's great you were pleased with the mattress selection and offers. We appreciate your feedback and hope to see you again!
Take care,
Megan at Customer Care
Looking forward to a good nights sleep and happy with the…
Felt confident and happy with the information about the mattress purchased
12 stycznia 2025
Odpowiedź od Bensons For Beds - Telford737
We're happy to hear that the mattress information helped you feel confident with your purchase. Thank you for sharing your positive experience, Megan at Customer Care
Odpowiedź od Bensons For Beds - Telford737
Thank you for the 5-star review! We value your feedback and can’t wait to see you again. Take care, Megan at Customer Care
Great service from Kerry and Julie
Great customer service from Kerry and Julie , very helpful and patient in helping me find the right bed , nothing is too much trouble and very friendly and pleasant, not pushy at all just extremely helpful
9 stycznia 2025
Odpowiedź od Bensons For Beds - Telford737
We appreciate you sharing your positive experience! We're happy to hear that our team members were helpful and patient in assisting you with finding the perfect bed. It's great to know their friendly service made your experience pleasant.
Thank you,
Megan at Customer Care
Staff welcoming but not pushy
Staff welcoming but not pushy. Explained the layout of the shop . Pleasant experience
4 stycznia 2025
Odpowiedź od Bensons For Beds - Telford737
We're happy to hear that our staff made you feel welcome and provided helpful information. Thank you for your positive feedback; we appreciate it! Take care,
Megan at Customer Care
Odpowiedź od Bensons For Beds - Telford737
We appreciate your positive feedback! We are so glad that you found our service friendly, quick, and easy to use.
Take care,
Megan at Customer Care
Kerry at Telford was helpful patient…
Kerry at Telford was helpful patient and polite a true ambassador someone I’d recommend to friends and now also the store
2 stycznia 2025
Odpowiedź od Bensons For Beds - Telford737
We're happy to hear that you had such a positive experience! It's wonderful to know that our team member was so helpful. We appreciate you recommending us, Megan at Customer Care
Odpowiedź od Bensons For Beds - Telford737
We appreciate your feedback! We are so glad that we could understand your needs and provide assistance without sales pressure.
Take care,
Megan at Customer Care
Amazing Friendly Professional Service
Julia our sales representative was welcoming, professional and nothing was too much trouble for her. We were trying all the mattresses as we were unsure what we were looking for. We found the mattress for our needs and two pillows as well. We were advised how to look after our mattress how and when to turn it, and a whole lot more. The service was just amazing.
28 grudnia 2024
Odpowiedź od Bensons For Beds - Telford737
We appreciate your positive feedback! We're happy to hear that you felt supported while finding the perfect mattress and pillows for your needs. Thank you for sharing your experience, Megan at Customer Care
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.