The process of selecting and purchasing the mattress was easy and hassle free. Matthew was very attentive and informative but we did not feel pressured and were given plenty of time alone to try the... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit 1a Sundorne Retail Park, SY1 4YA Shrewsbury, Shropshire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The sales consultant in the shop clearly knew his stuff and quickly and confidently steered us towards the right mattress for us. We agreed a delivery date and everything arrived on time. Communicatio... Zobacz więcej
Reakcja na opinię
Very satisfied. Bed came two weeks earlier than expected. Delivery was a bit rushed but ok for me. Other customers may require instruction on mattress turning and adjusting slates but I already knew t... Zobacz więcej
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Fantastic customer service from the store in Shrewsbury. Reuben was absolutely brilliant. Very knowledgable and kind. Awaiting my bed! :D
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Informacje dotyczące firmy
- Sklep z meblami do sypialni
- również w kategorii:
- Sklep z łóżkami
- Sklep z materacami
- Sklep z pościelami
O Bensons For Beds - Shrewsbury557
Napisane przez firmę
Dane kontaktowe
Unit 1a Sundorne Retail Park, SY1 4YA, Shrewsbury, Shropshire, Zjednoczone Królestwo
- 1743461737
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
How to enjoy making a purchase with no staff breathing down your back
Staff excellent. Lay out excellent. No pushy staff. Good advice given when asked.

Odpowiedź od Bensons For Beds - Shrewsbury557
Waited far too long for delivery 15…
Waited far too long for delivery 15 weeks in total
Very unhelpful both in the shop and customer service.
Would never buy from Bensons again or recommend to anyone!

Odpowiedź od Bensons For Beds - Shrewsbury557
The sales man was helpful
The sales man was helpful, no pressure was put upon me to make a purchase and time was taken for me to make my decision.

Odpowiedź od Bensons For Beds - Shrewsbury557
The welcoming and professional service…empeckable the female staff member by the name of SANDY
The welcoming and professional service no bed or pillow was left unturned iff you excuse the punn left completely satisfied

Odpowiedź od Bensons For Beds - Shrewsbury557
Good Service and Helpful Salesperson
The sales person was very helpful in showing me and my wife a range of 3 mattresses that were in our price range and desired firmness, and we chose one which was then purchased and a delivery date arranged. He was friendly and helpful, making allowance for our age related difficulties.

Odpowiedź od Bensons For Beds - Shrewsbury557

Odpowiedź od Bensons For Beds - Shrewsbury557
Very friendly and knowledgeable staff
Very friendly staff. Excellent advise and a good range of beds to choose from.
Would highly recommend.

Odpowiedź od Bensons For Beds - Shrewsbury557
From the moment we walked into the…
From the moment we walked into the store till we came out we felt valued and not pressured into making a purchase. Very knowledgeable staff made choosing the bed an easy decision

Odpowiedź od Bensons For Beds - Shrewsbury557
Had the best experience with Mathew in…
Had the best experience with Mathew in the Shrewsbury store honest and not pushy, both my self and my husband found him honest and helpful with out trying to upsell
I would like to mention the really poor customer service on the phone!
The woman who I spoke to tried to blame the 10cm dips in my bed on a split coffee which was mostly in an area which was unaffected, to be honest it put me off using them until we went into store.

Odpowiedź od Bensons For Beds - Shrewsbury557

Odpowiedź od Bensons For Beds - Shrewsbury557
An easy transaction.
We were given the opportunity to test any number of mattresses we liked. The sales person was helpful and knowledgeable. I didn’t feel pressured or cajoled in any way and the whole process was smooth and straightforward.

Odpowiedź od Bensons For Beds - Shrewsbury557
Trundle bed disaster
The trundle bed I ordered was delivered on time, pleasant delivery personnel, but the 2 mattresses did not fit correctly (too deep). The Bensons shop arranged for the mattresses to be replaced. New mattresses arrived 3 weeks later but once again they were the wrong size and I am still awaiting delivery of replacements after ordering and paying for the trundle bed on 3 June. To add insult to injury Bensons said they were doing me a favour by not making delivery charges for the 1st replacement mattresses. Next delivery is scheduled for 18 August. I not a happy customer.

Odpowiedź od Bensons For Beds - Shrewsbury557
I haven't received my mattress yet so I…
I haven't received my mattress yet so I can't comment on that. The salesmen were friendly and there was no pressure to buy. We were left alone to try the mattress which was helpful as talking to someone while lying on a mattress is distracting. As someone who likes to try before I buy I would recommend Bensons.

Odpowiedź od Bensons For Beds - Shrewsbury557
Very nice experience
Very nice experience, Sandi was really helpful and knowledgeable about the products, the mattress I purchased was very good due to her help. many thanks to Sandi especially.

Odpowiedź od Bensons For Beds - Shrewsbury557
Fantastic experience
The assistant was courteous and polite - she asked if we wanted any help, but didn’t force herself on us.
She showed us a fantastic mattress, but remained just as helpful when told that it was way beyond our budget. She then proceeded to show us a variety of different ones that were in the right price range.
I’m a wheelchair user, and she was careful to make sure tgere was enough room for me to access different beds. She watched how I positioned the pillows on the first two beds, then put them in the right place on subsequent beds.
She wasn’t pushy and remained helpful throughout the whole process of completing the sale.
I would certainly return to this store.
Thank you Sandy

Odpowiedź od Bensons For Beds - Shrewsbury557
The staff were friendly and helpful scammers
The staff appeared friendly and helpful but after receiving the bed I decided to check online and they sold me an ex display bed with tv at over £500 the online price for a new bed and tv. When I called them back to return the bed they said as it was an ex showroom its non returnable.
Absolute scammers!
Stay away from Shrewsbury Bensons for beds

Odpowiedź od Bensons For Beds - Shrewsbury557
Matthew was very helpful
Matthew was very helpful, wasn’t pushy &showed us different beds to make sure we picked the right one. Our last bed from Bensons beds in Preston lasted us 25 years. Happy customer.

Odpowiedź od Bensons For Beds - Shrewsbury557
Satisified Customer
Knowlegeable, courteous and friendly sales person (Matthew). Competitive price compared with other companies.

Odpowiedź od Bensons For Beds - Shrewsbury557
Lovely and helpful assistant
Lovely and helpful assistant, good range of products and very reasonably priced.

Odpowiedź od Bensons For Beds - Shrewsbury557
Having going into store with no idea…
Having going into store with no idea what type of mattress we needed, Debbie, in Shrewsbury store was on hand to give us excellent advice, she guided us effortlessly through the process. Would definitely recommend Bensons in Shrewsbury

Odpowiedź od Bensons For Beds - Shrewsbury557
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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