Sales assistant was friendly, helpful and very knowledge and offered 3 options to meet our requirement. (only minor criticism is that we wanted to have a look around the store, but felt having been... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit 4 Hatters Way Retail Park, Chaul End Lane, LU4 8FD Luton, Bedfordshire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Shameela greeted us , gave us an overview of the products , and then left us to have a good look around on our own . When we had selected what we wanted ,the transaction was very smooth . Shameela is... Zobacz więcej
Fantastic deals, I was asking so many questions and need a lot of different figures and they done it every time. Very helpful and kind.
We are glad we visited the store in Luton to check different brands mattresses. With help from the store assistant we ended up selecting a different mattress to the one we were looking for. But that w... Zobacz więcej
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Informacje dotyczące firmy
O Bensons For Beds - Luton222
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
Unit 4 Hatters Way Retail Park, Chaul End Lane, LU4 8FD, Luton, Bedfordshire, Zjednoczone Królestwo
- 1582507626
4,8
Doskonała
364 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The young Lady who served me knew…
The young Lady who served me knew exactly what I wanted. service was quick and efficient. Delivery on the day arrived earlier than expected no problem. Driver very polite and helpful.
25 stycznia 2026
Odpowiedź od Bensons For Beds - Luton222
We're happy to hear that you received quick and efficient service! It's great to know that our team member knew what you wanted and that the delivery was earlier than expected. We appreciate your feedback!
Odpowiedź od Bensons For Beds - Luton222
We appreciate your positive feedback! It's wonderful to know you were satisfied with our comprehensive service.
Management staff in store amazing and…
Management staff in store amazing and helpful. Delivery on time. Excellent service. The best staff ever : in store and drivers. 5 stars
17 stycznia 2026
Odpowiedź od Bensons For Beds - Luton222
We appreciate your kind words! We're so glad to hear that our team and delivery service exceeded your expectations. Thank you for your 5-star rating!
Very friendly and helpful service
Very friendly and helpful service. Staff were polite and helped with getting me a good deal.
12 stycznia 2026
Odpowiedź od Bensons For Beds - Luton222
We're delighted to hear that our staff provided friendly, helpful service and assisted you in securing a good deal. Thank you for your positive feedback!
Odpowiedź od Bensons For Beds - Luton222
We’re so glad you met our helpful team and had a great experience! 💜 Thank you for your positive review - Lauryn at Customer Care
Shopping for a wardrobe
I went to buy a wardrobe for my mother. Our sales assistant, Shameela, was fantastic! We informed shameela of what we wanted: she informed us of the different options available, provided feedback about the quality and longevity of the product based on customer reviews, and calculated bundle deals promptly. Overall, her customer service was brilliant so it’s definitely worth shopping at the luton branch.
4 stycznia 2026
Odpowiedź od Bensons For Beds - Luton222
We’re so glad Shameela gave you fantastic service at our Luton branch – helpful, knowledgeable, and efficient all the way! 💜 Thank you for your positive review - Lauryn at Customer Care
Helpful sales representative
Helpful sales representative, no pressure and a good price
6 stycznia 2026
Odpowiedź od Bensons For Beds - Luton222
Thank you for your feedback Ian! We’re delighted to hear our sales representative was helpful, provided all the information without pressure, and offered a great price. That’s exactly the experience we aim for! 😊
Sleep well,
- Megan at Customer Care!
Odpowiedź od Bensons For Beds - Luton222
We're happy to hear that you found our showroom clean and tidy with a great selection. We appreciate your kind words about our sales team!
Megan - Customer Care
All round helpful customer care
All round helpful customer care, sals assistant to the management. Will continue to use the company in the future. Thank you for making things so easy and NOT PUSHY with sales (like other companies do 😡).
1 stycznia 2026
Odpowiedź od Bensons For Beds - Luton222
We appreciate you sharing your experience. We're happy to hear that you received helpful customer care and that our team made things easy without being pushy. Thank you for your positive review – Lauryn at Customer Care 💜
Needed a good mattress for my guest…
Needed a good mattress for my guest house, and was happy to get a good one in store for immediate pickup.
29 grudnia 2025
Odpowiedź od Bensons For Beds - Luton222
We're happy to hear that you found a great mattress for your guest house with immediate pickup. Thank you for sharing your positive experience with us! – Lauryn at Customer Care 💜
Different Options…
Being given the opportunity to try different mattresses in order to select the option that would be best for us. The friendly helpfull advisor ( Shameela) who assisted us without being pushy.
27 grudnia 2025
Odpowiedź od Bensons For Beds - Luton222
We’re delighted you had the chance to try different mattresses and find the perfect fit. It’s wonderful to hear that Shameela provided friendly, helpful support without any pressure. Thank you for your positive review – Lauryn at Customer Care 💜
Great service and great product
29 grudnia 2025
Odpowiedź od Bensons For Beds - Luton222
We appreciate your kind words! We are so happy you enjoyed our service and product. Thank you for your positive review – Lauryn at Customer Care 💜
Well organised and easy to find what…
Well organised and easy to find what you like, helpful staff and good comms.
16 sierpnia 2025
Odpowiedź od Bensons For Beds - Luton222
We appreciate your positive feedback and are so glad our well-organised store and helpful staff made your visit a success!
Thank you, Team Bensons - Jess
Delivered on time
Delivered on time, with a reminder text and call on the day. Everything wa packaged with extra care- bubble and foam so every piece was scratch free and undamaged. The bed looks and feels sturdy and great. Thank you.
6 grudnia 2025
Odpowiedź od Bensons For Beds - Luton222
We're happy to hear that the delivery and packaging met your expectations! It's great to know the bed's quality is to your liking. Thank you for your positive feedback.
Your assistant was lovely and I…
Your assistant was lovely and I couldn`t fault her helpfulness. You should be very proud of Patrycja
3 grudnia 2025
Odpowiedź od Bensons For Beds - Luton222
We’re delighted to hear the store gave you such a lovely and helpful experience! We’re incredibly proud of our team, and your kind words mean so much. Thank you for your positive review Maria – Lauryn at Customer Care 💜
The customer service is amazing
Patricja was the sleep expert and was extremely helpful in guiding me to the best bed for the best price and picking a mattress that would support my sleeping.
4 grudnia 2025
Odpowiedź od Bensons For Beds - Luton222
We appreciate you sharing your experience. We're happy to hear that our expert was helpful in guiding you to the best bed and mattress to support your sleep.
– Thank you, Jess- Team Bensons
Super helpful knowledgeable staff
We found a frame we wanted, call the local store who had the bed frame on display. We visited and saw the frame and bought it. All very smooth and easy. Stephen was very helpful n
26 listopada 2025
Odpowiedź od Bensons For Beds - Luton222
We're happy to hear that you found what you wanted and that your purchase was smooth and easy. We appreciate your positive feedback and are glad that our service was helpful to you.
– Thank you, Jess- Team Bensons
Good customer service
29 listopada 2025
Odpowiedź od Bensons For Beds - Luton222
We're happy to hear that you had a positive experience. Thank you for your feedback about our service.
We were allowed to look for ourselves…
We were allowed to look for ourselves first, no pressure, then spoke to the assistant Esha, afterwards. She was polite and helpful. Yes, really impressed.
28 listopada 2025
Odpowiedź od Bensons For Beds - Luton222
We're happy to hear that you appreciated the pressure-free environment and found our assistant's help so valuable. We appreciate you sharing your positive experience!
Team Bensons
Great service
The advisor was very welcoming, friendly and helpful!
23 listopada 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Luton222
We’re so pleased to hear our advisor made you feel welcome and provided helpful support! Creating a friendly and stress-free experience is what we aim for every time. 💜
Thank you for your positive review Sham– Lauryn at Customer Care
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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