Sales assistant was friendly, helpful and very knowledge and offered 3 options to meet our requirement. (only minor criticism is that we wanted to have a look around the store, but felt having been... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit 4 Hatters Way Retail Park, Chaul End Lane, LU4 8FD Luton, Bedfordshire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Shameela greeted us , gave us an overview of the products , and then left us to have a good look around on our own . When we had selected what we wanted ,the transaction was very smooth . Shameela is... Zobacz więcej
We are glad we visited the store in Luton to check different brands mattresses. With help from the store assistant we ended up selecting a different mattress to the one we were looking for. But that w... Zobacz więcej
Reakcja na opinię
Five stars for Patrycja at the Luton Chaul End branch! She went above and beyond to assist us with our purchase. She listened to our requirements, offered expert guidance on bedroom options, and showe... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Bensons For Beds - Luton222
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
Unit 4 Hatters Way Retail Park, Chaul End Lane, LU4 8FD, Luton, Bedfordshire, Zjednoczone Królestwo
- 1582507626
4,8
Doskonała
364 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
My experience with the staff was…
My experience with the staff was amazing. Answering all questions with smiles and giving relevant informations that guided our decisions
15 sierpnia 2026
Amazing amd helpful staff
Good quality bed and mattress.
Staff is amazing very helpful
18 sierpnia 2026
Shameela greeted us
Shameela greeted us , gave us an overview of the products , and then left us to have a good look around on our own . When we had selected what we wanted ,the transaction was very smooth . Shameela is a great example of how to give excellent customer service.
14 sierpnia 2026
ALLROUND NO NONSENSE JUST WHAT I NEEDED
ALLROUND NO NONSENSE JUST WHAT I NEEDED
SALES EXCELLENT
DELIVERY EVEN BETTER (THANK YOU DAVE AND TERRY)
13 sierpnia 2026
Excellent experience
Sales assistant was friendly, helpful and very knowledge and offered 3 options to meet our requirement. (only minor criticism is that we wanted to have a look around the store, but felt having been given 3 options, we were expected to make a decision immediately).
Communication was very good once order had been placed and bed was delivered at the promised time.
The delivery guys were great and helpful.
7 sierpnia 2026
Helpful and knowledgable
10 sierpnia 2026
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
new bed
Pleasant staff, knowledgeable and friendly.
Such a good experience that we bought a bed the same day. Would definitely recommend
28 lipca 2026
Odpowiedź od Bensons For Beds - Luton222
We're so pleased to hear you had such a good experience with our pleasant, knowledgeable, and friendly staff. It's wonderful that you found a bed you loved so much you bought it the same day!
Thank you for your positive review - Lauryn at Customer Care
Helpfull members of staff
Helpfull members of staff. Just ashame the lift was not working
28 lipca 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Luton222
We're happy to hear our staff were helpful! We apologize for the inconvenience with the lift.
Team Bensons
I had an excellent experience at Luton Bensons for beds
I had an excellent experience at Bensons for Beds. The staff were friendly, welcoming, and very knowledgeable. They took the time to understand what I was looking for, answered all my questions patiently, and helped me choose the right mattress without any pressure. Their professionalism and excellent customer service made the whole shopping experience smooth and enjoyable. I would definitely recommend Bensons for Beds because of their outstanding staff.
28 lipca 2026
Odpowiedź od Bensons For Beds - Luton222
We're so pleased to hear you had such an excellent experience with us! It's wonderful that our team provided such friendly, welcoming, and knowledgeable assistance, and helped you choose the right mattress without any pressure.
Team Bensons
The staff Stephen was very helpful and…
The staff Stephen was very helpful and gave us a lot of advice on our choice of bed and mattress and we had it delivered and fitted to us on the same day
30 lipca 2026
Odpowiedź od Bensons For Beds - Luton222
We're so pleased to hear that Stephen was very helpful and provided excellent advice on your choice of bed and mattress. It's wonderful that your delivery and fitting were completed on the same day!
Team Bensons
Odpowiedź od Bensons For Beds - Luton222
We're so pleased to hear you had such a positive experience with our store and delivery service. Thank you for your wonderful feedback!
Team Bensons
We are glad we visited the store in…
We are glad we visited the store in Luton to check different brands mattresses. With help from the store assistant we ended up selecting a different mattress to the one we were looking for. But that was the right choice for us. We received the delivery smoothly and we are enjoying good night sleep ever since.
20 lipca 2026
Odpowiedź od Bensons For Beds - Luton222
Thank you for your wonderful review! We're delighted to hear that our Luton store team helped you find the mattress that was truly the right fit for you, even if it wasn't the one you originally had in mind. It's great to know that your delivery went smoothly and, most importantly, that you've been enjoying a great night's sleep ever since. Thank you for choosing us!😊
Quick and easy
18 lipca 2026
Odpowiedź od Bensons For Beds - Luton222
We're so pleased to hear your experience was quick and easy.
Thank you for your positive review - Lauryn at Customer Care 💜
I’ve polished the review text for…
The store manager, Stephen, was a great person, and I was really happy with the way he dealt with my friends and me when we entered the Luton showroom. He was very kind and professional, showing us the beds and explaining everything clearly. We were able to book the bed within 30 minutes of talking with him and close the deal.
20 lipca 2026
Odpowiedź od Bensons For Beds - Luton222
We're so pleased to hear about your excellent experience in our Luton showroom! It's wonderful that our team provided such kind and professional assistance, explaining everything clearly.
Thank you for your positive review - Lauryn at Customer Care
Odpowiedź od Bensons For Beds - Luton222
We are so pleased to hear that you experienced excellent service and quality with us. Thank you for sharing your positive feedback!
Team Bensons
Bought the second mattress from Bensons…
Bought the second mattress from Bensons for Beds. As previously, I am very happy with the choice, what a lovely mattress. You simply cannot go wrong by choosing Bensons for Beds.
Great support in store, easy to choose, great service for delivery and collection. Strongly recommended!!
10 lipca 2026
Odpowiedź od Bensons For Beds - Luton222
We're so pleased to hear you're very happy with your second mattress purchase! It's wonderful that you found great support in-store, an easy selection process, and excellent service for both delivery and collection. Thank you for your strong recommendation!
Odpowiedź od Bensons For Beds - Luton222
We are so glad to hear you had such a positive experience with our product and delivery service. Thank you for your wonderful feedback!
Delivered within the time frame and…
Delivered within the time frame and team was very helpful
7 lipca 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Luton222
We're so pleased your delivery was within the timeframe and that our team was very helpful. Thank you for your positive feedback!
Great manager and staff very helpful…
Great manager and staff very helpful polite and kind and had a lot of knowledge on the different beds
6 lipca 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Luton222
We're so pleased to hear our manager and staff were very helpful, polite, and kind. It's wonderful that they had a lot of knowledge on the different beds. Thank you for your kind feedback!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.