Never knew what to look for or what to expect, except lying on beds seeing what feels right. Naveed, the man who served and assisted me was very helpful. Asked the right questions and gave me his sugg... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit E Blackwater Shopping Centre, GU14 8BL Farnborough, Hampshire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Naveed from Bensons in Farnborough (Blackwater retail park) first class service. did not pressure us waited for us to make a decision very knowledgeable. made sure that the servic... Zobacz więcej
Reakcja na opinię
Everything from start to finish all team member was understanding and listened to our requirements. Farnborough 684 UNIT E store team keep up the good work.
Reakcja na opinię
I have to say online video call was rubbish on both occasions when I called. I was told after the 1st time I was going to get a quote emailed to me. Waited 2 days and had to contact them again t... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Bensons For Beds - Farnborough648
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
Unit E Blackwater Shopping Centre, GU14 8BL, Farnborough, Hampshire, Zjednoczone Królestwo
- 1252549783
4,8
Doskonała
571 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
From order to delivery everything went…
From order to delivery everything went smoothly and a very comfortable bed
21 marca 2026
Odpowiedź od Bensons For Beds - Farnborough648
Thank you so much! We’re really glad to hear everything went smoothly from order to delivery, and even happier that you’re enjoying your very comfortable new bed. We truly appreciate your feedback,
Megan at Customer Care! 😊🛏️✨
Odpowiedź od Bensons For Beds - Farnborough648
Thanks for your feedback! We're glad your delivery arrived right on time — just how it should be!
We truly appreciate your feedback.
Megan at Customer Care
The fellow in the shop was very…
The fellow in the shop was very helpful. We ordered the bed we wanted. Got a date for delivery and everything went without any problems
9 marca 2026
Odpowiedź od Bensons For Beds - Farnborough648
Thank you for your lovely review! We’re delighted to hear the colleague in store was so helpful and that your order and delivery all went smoothly without any problems. We really appreciate your feedback,
Megan at Customer Care
Excellent service
7 marca 2026
Odpowiedź od Bensons For Beds - Farnborough648
We appreciate your wonderful feedback, thank you :)
Stewart - Team Bensons
Great overall experience.
The whole buying, delivery and assembly process with Bensons was extremely well handled. Gary and Warren who delivered and assembled the bed were exceptional.
7 marca 2026
Odpowiedź od Bensons For Beds - Farnborough648
Woodfish,
We appreciate your fantastic feedback! It's great to know that the buying, delivery, and assembly process was well-managed. We'll pass your kind words to the delivery team.
Team Bensons
Superb customer service from the moment…
Superb customer service from the moment you entered the store
3 marca 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Farnborough648
MR DAVID SMITH,
We're happy to hear you received superb customer service from the moment you entered the store. We appreciate your feedback!
Team Bensons
The salesman recommended me top quality…
The salesman recommended me top quality products to suit my needs and he’s done a fantastic job. My back is not in pain anymore thanks to him. The delivery men also were efficient and quick. Did the job quicker than I had expected. I rate the whole experience wry highly. I will recommend to anyone who asks.
5 marca 2026
Odpowiedź od Bensons For Beds - Farnborough648
Mr Rai,
We're happy to hear the salesman's recommendations suited your needs so well and relieved your back pain. It's great to know the delivery team was efficient and quick. We appreciate your high rating and recommendation!
Team Bensons
Great experience
Tina helped us in store - she was great, very knowledgable and helpful! The delivery team, John and Lewis were also great - friendly and professional. Great experience from start to end! I can't review the mattress as of yet because it was just delivered today.
23 lutego 2026
Odpowiedź od Bensons For Beds - Farnborough648
Thank you so much for your lovely review! We’re delighted to hear Tina took such great care of you in store and that you found her knowledgeable and helpful. It’s also wonderful to know John and Lewis provided friendly and professional service during delivery. We’re so pleased the whole experience was great from start to finish.
Megan at Customer Care
Customer service is first and foremost.
I have been going to Bensons for Beds for many years and their Customer Service is second to none. The staff are always helpful without being pushy, knowledgable about what they sell and always courteous.
The process of delivery is both efficient and seamless.
They inform the customer every step of the way. They provide an excellent tracking system of the delivery lorry and the driver rings when he is 30 minutes away.
What I like about Benson for beds is that they don't make you feel like just another order. Unlike most companies today, they still value their customers in providing an excellent service.
27 lutego 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Farnborough648
Jane P,
We appreciate you sharing your long-term experience with us. It's great to hear that you've consistently found our customer service to be exceptional, with helpful, knowledgeable, and courteous staff. We're also glad you appreciate our efficient and seamless delivery process. Thank you for your positive feedback!
Team Bensons
Mandie and Rob were fantastic they even…
Mandie and Rob were fantastic they even liked my tea and coffee
27 lutego 2026
Odpowiedź od Bensons For Beds - Farnborough648
Really appreciate your feedback! Delighted Mandie and Rob took great care of you⭐
Hope to see you again in the future,
Megan at Customer Care
really good communication
really good communication, on time and u can track whereabouts on delivery day
27 lutego 2026
Odpowiedź od Bensons For Beds - Farnborough648
Thanks so much for your 5 star review Ann-Marie! Wonderful to know the updates, timing and tracking all worked perfectly on delivery day.
Thanks for choosing us – we hope to serve you again,
Megan at Customer Care
Amazing experience!
Naveed really looked after us well. Nothing was too much trouble and I felt that he genuinely had our best interests at heart. Thank you Naveed!
25 lutego 2026
Odpowiedź od Bensons For Beds - Farnborough648
Thank you for the lovely review! We’re so pleased to hear Naveed took such great care of you and went above and beyond. I’ll be sure to pass on your thanks — he’ll be thrilled!
Thanks for choosing us—we’re grateful!
Megan at Customer Care
Very pleased with the wardrobe
Very pleased with the wardrobe. Delivered in a timely manner by an excellent two man team.
19 lutego 2026
Odpowiedź od Bensons For Beds - Farnborough648
Thank you for your lovely review! 😊 We’re so pleased to hear you’re very happy with your wardrobe. It’s great to know it was delivered in a timely manner by our excellent two‑man team. We really appreciate your feedback,
Megan at Customer Care
Benson Farnborough
The person who helped us in store was very helpful and polite , made sure we had all we needed, gave us clear delivery times and instructions .
21 lutego 2026
Odpowiedź od Bensons For Beds - Farnborough648
We appreciate your positive feedback. We're happy to hear that the person who assisted you was helpful and polite and provided clear delivery information and instructions.
Stewart - Team Bensons
Extremely recommended
Extremely recommended . Very quick for delivery and good prices. So happy for the purchase.
Khatereh
18 lutego 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Farnborough648
We appreciate you sharing your feedback! We're so happy to hear that you found our delivery quick, prices good, and are happy with your purchase.
Stewart - Team Bensons
Colleague was extremely helpful.
16 lutego 2026
Odpowiedź od Bensons For Beds - Farnborough648
We appreciate you sharing that our colleague was helpful! We are so happy you had a positive experience.
Stewart - Team Bensons
Excellent product & excellent service
Excellent product & excellent service. The sales team & delivery team were helpful & pleasant. Delivery was on time with several texts to inform of schedule.
19 lutego 2026
Odpowiedź od Bensons For Beds - Farnborough648
We appreciate your positive feedback! We're happy to hear that you received excellent service and enjoyed our product. It's great to know our teams were helpful and pleasant, and the delivery was on time.
Good customer service in store and at…
Good customer service in store and at point of delivery and assembly. Would definitely recommend.
16 lutego 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Farnborough648
We appreciate your positive feedback! We're so happy to hear you received good customer service during delivery, assembly, and in-store. Thank you for recommending us!
5 Stars – Exceptional Service from Start to Finish
I recently purchased a double Ottoman bed from Bensons for Beds, and I couldn't be happier with the entire experience.
From the moment the van arrived, the delivery drivers were incredibly courteous and professional. They handled the heavy components with care and ensured they didn't scuff any walls or flooring while moving through the house.
The build itself was handled efficiently and with great attention to detail. It’s a relief to have the Ottoman mechanism working perfectly right out of the gate without having to tackle the assembly myself! The team was polite, tidy, and made sure I was happy with the placement before they left.
The quality of the bed is fantastic, but the top-tier service is what really stood out. I would definitely buy from Bensons for Beds again and highly recommend their delivery and assembly service to anyone looking for a stress-free upgrade.
16 lutego 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Farnborough648
We're happy to hear that you had a wonderful experience with our delivery and assembly service. It's great to know that our team was courteous, professional, and efficient, and that you are pleased with the quality of your new Ottoman bed. Thank you for your positive feedback!
Very good delivery team
10 lutego 2026
Odpowiedź od Bensons For Beds - Farnborough648
We're so happy to hear that you had a very good experience with our delivery team. We appreciate you taking the time to leave us feedback.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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