I visited this store with no idea how to choose a bed base, mattress and headboard. Martin was patient in asking me what I wanted and pointing me in the right direction. I came away with a quote... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit 5 Sovereign Harbour Retail Park, Pevensey Bay Road, BN23 6JH Eastbourne, Sussex, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I was welcomed with incredible kindness and care at Bensons for Beds 😊💛. They helped me choose exactly what I needed, and I never felt rushed or pressured at any moment. My new bed, the iGel matt... Zobacz więcej
Reakcja na opinię
I needed a new mattress and after reviewing a number of options I decided to try out Bensons. The sales representative (Adam) was very helpful and knowledgeable making the process of finding what... Zobacz więcej
Reakcja na opinię
We went to the shop at Sovereign Harbour Retail Village, Eastbourne. From the moment we entered the store, we were greeted with a very welcoming atmosphere. We were in the market for a supe... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Bensons For Beds - Eastbourne390
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
Unit 5 Sovereign Harbour Retail Park, Pevensey Bay Road, BN23 6JH, Eastbourne, Sussex, Zjednoczone Królestwo
- 1323479592
4,9
Doskonała
310 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Helpful staff
As I entered the store Michael was there to help me with my enquiries. He was really helpful and very pleasant
4 września 2023
Odpowiedź od Bensons For Beds - Eastbourne390
Thank you so much for taking the time to leave us some positive comments. -Team Bensons
Great serviceThe gentleman that served us was…
The gentleman that served us was polite, knowledgeable, and oh so patient.
Did not push us, just gave us space to come to our own decision and answered all our questions. Best experience buying something like this for a long time.
3 września 2023
Odpowiedź od Bensons For Beds - Eastbourne390
Thank you so much for taking the time to leave us some positive comments. -Team Bensons
Bensons Eastbourne
Pleasant, knowledgeable, inviting staff who explain mattress types clearly and without putting pressure on the customer. Allowed customer to experiment with various types of mattress themselves and not stand over them but close at hand to answer any questions.
31 sierpnia 2023
Odpowiedź od Bensons For Beds - Eastbourne390
Thank you so much for taking the time to leave us some positive comments. -Team Bensons
Odpowiedź od Bensons For Beds - Eastbourne390
Super stuff, Adrian. Thank you for your review - Team Bensons
Odpowiedź od Bensons For Beds - Eastbourne390
Thank you for your kind words Murray! This is exactly what we expect! - Team Bensons
Leah was extremely helpful and answered…
Leah was extremely helpful and answered all of our questions
25 sierpnia 2023
Odpowiedź od Bensons For Beds - Eastbourne390
Thank you so much for your great review! -Team Bensons
Excellent service in store
26 sierpnia 2023
Odpowiedź od Bensons For Beds - Eastbourne390
We really appreciate the time taken to leave this feedback for us. -Team Bensons
The most amazing staff at Eastbourne…
The most amazing staff at Eastbourne branch everyone of them helpful and caring and very patient Thankyou all so much !!!
23 sierpnia 2023
Odpowiedź od Bensons For Beds - Eastbourne390
We really appreciate the time taken to leave this feedback for us. -Team Bensons
The assistant manager went out of his…
The assistant manager went out of his way to help was very good. Thank you
21 sierpnia 2023
Odpowiedź od Bensons For Beds - Eastbourne390
This is a great review! We really appreciate the time taken to provide us with this feedback. - Team Bensons
Ade made us feel very welcome and…
Ade made us feel very welcome and supported us well during the purchase of our bed, bedsid tables and wardrobe.
23 sierpnia 2023
Odpowiedź od Bensons For Beds - Eastbourne390
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that Ade can be made aware of what a great job they are doing. - Team Bensons
Very helpful
12 sierpnia 2023
Odpowiedź od Bensons For Beds - Eastbourne390
Hello Katie
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. - Team Bensons
Bensons Beds in Eastbourne.
The signage above the unit is split between "Harveys" and"Benson Beds, and is a little confusing at first, perhaps a good idea would be to remove the "Harveys" sign and replace it with a full size "Benson Beds"sign, that aside,we met Justin, and he helped us choose a bed that suited our requirements, all in all, a good experience.
11 sierpnia 2023
Odpowiedź od Bensons For Beds - Eastbourne390
Hello Mr Ward, thank you for taking the time to provide us with this feedback. Please rest assured that all comments are taken into account and reviewed internally. We are happy to hear that you provided a great service within the store. - Team Bensons
Friendly
Friendly, knowledgeable, and helpful salesman made our bed buying experience enjoyable.
9 sierpnia 2023
Odpowiedź od Bensons For Beds - Eastbourne390
Hello Mike,
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that they can be aware of what an amazing job they are doing. - Team Bensons
Mike in the Eastbourne showroom was…
Mike in the Eastbourne showroom was really helpful and understanding of how difficult it is for elderly with mobility issues to buy a mattress.
Thanks for your patience.
9 sierpnia 2023
Odpowiedź od Bensons For Beds - Eastbourne390
Hello Mr Pain,
Thank you so much for your great review! You deserve nothing less than great customer service! I will pass this back to the store so that Mike can be given the credit he deserves. - Team Bensons
The young lady in your Eastbourne store…good experience
The young lady in your Eastbourne store was so helpful as were the other staff.
4 sierpnia 2023
Odpowiedź od Bensons For Beds - Eastbourne390
Hello Frederica
What a lovely review! This is exactly the service we strive to give to our customers, I will pass this back to the store so that they can be aware of what an amazing job they are doing. - Team Bensons
Staff were polite and very helpful
7 sierpnia 2023
Odpowiedź od Bensons For Beds - Eastbourne390
Hello
Thank you so much for your great review! This is exactly the service we strive to give to our customers. - Team Bensons
Very patient and helpful staff
1 sierpnia 2023
Odpowiedź od Bensons For Beds - Eastbourne390
Thank you so much for your great review! This is exactly the service we strive to give to our customers. - Team Bensons
Odpowiedź od Bensons For Beds - Eastbourne390
Hello Anthony.
Thank you so much for your great review! This is exactly the service we strive to give to our customers. - Team Bensons
Excellent Service
We went to the shop at Sovereign Harbour Retail Village, Eastbourne.
From the moment we entered the store, we were greeted with a very welcoming atmosphere.
We were in the market for a super king size bed and mattress, and Nick went above and beyond to assist us throughout the entire process.
Nick was extremely helpful and he helped us place our order with ease. His knowledge and expertise were evident.
We are grateful for Nick's excellent customer service and would like to commend him for his outstanding work.
30 lipca 2023
Odpowiedź od Bensons For Beds - Eastbourne390
Hello Mrs Chan,
Thank you so much for your great review! You deserve nothing less than great customer service! I will pass this back to the store so that Nick can be given the credit he deserves. - Team Bensons
Great sales
Great sales, not pushy.
Helpful, didn’t feel rushed.
Went in wanting one thing hit came out with another.
28 lipca 2023
Odpowiedź od Bensons For Beds - Eastbourne390
Hello Mrs Sleigh,
Thank you so much for your great review! You deserve nothing less than great customer service! - Team Bensons
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.