Assistant in shop was friendly but didn't seem to know the differences in all the beds. I tried a few of them and went for one at £1500. I fractured my neck 4 years ago and have been in pain sinc... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit 7b Cuckoo Bridge Retail Park, DG2 9BF Dumfries, Dumfriesshire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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We visited the shop a few weeks ago and the sales assistant was very attentive, but also let us get on with trying different mattresses without hovering over us in what is already a slightly odd shop... Zobacz więcej
Staff in the shop were very knowledgeable and didn’t rush us in to picking what we wanted gave us plenty of time to decide. Delivery was great had a nominated day and phoned 2 hours before to confirm... Zobacz więcej
The staff in Dumfries were very helpful and didn't rush me into a decision. The service which you offer that sets up the new bed and removes the old one is very helpful.
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O Bensons For Beds - Dumfries686
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Dane kontaktowe
Unit 7b Cuckoo Bridge Retail Park, DG2 9BF, Dumfries, Dumfriesshire, Zjednoczone Królestwo
- 1387214381
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Guys were very helpful
Guys were very helpful, friendly and seemed to understand my needs.
5* rating
Great experience buying my new bed the lady serving us was very professional ,helped us get the best deal on the bed we picked and also had a good laugh at the same time which made picking our new bed even easier . Thank you Kirsti from the Dumfries store 👍
Nice friendly salesman
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej

Odpowiedź od Bensons For Beds - Dumfries686
Visit to Benson’s beds Dumfries
Knowledgable, helpful and friendly staff. Asked pertinent questions to gain type of mattress required and gave an overview of each one we were interested in. Took their time explaining each mattress. Didn’t feel pressured or rushed.
Would recommend

Odpowiedź od Bensons For Beds - Dumfries686
Friendly helpful and informative staff…
Friendly helpful and informative staff who took the time to make sure we got the best bed for us. The sleep pro technology was also very helpful.

Odpowiedź od Bensons For Beds - Dumfries686
Customer service was excellent
Customer service was excellent, the staff member was patient and explained all I needed to know about my purchase.

Odpowiedź od Bensons For Beds - Dumfries686
I felt listened too and not pressured…
I felt listened too and not pressured by salesperson. He took time to explain and show me various options. No problems at all with your dumfries shop staff. But the subsequent email you sent co firming my order along with pictures showed bed with drawer option when my purchase invoice clearly says ottoman option. Phoned store who confirmed correct option was on the order. Fingers crossed the right bed arrives.
What I would add from the outside it didn't look as if store was open. Inside lovely and bright. Maybe planter on wheels could be wheeled in and out on daily basis or large cut out something

Odpowiedź od Bensons For Beds - Dumfries686
The were helpful and friendly
The were helpful and friendly the helped us with picking a good mattress and bedframe

Odpowiedź od Bensons For Beds - Dumfries686
Absolutely brilliant from start to…
Absolutely brilliant from start to finish including delivery - purchased over the phone at Dumfries store and couldn’t give any higher praise

Odpowiedź od Bensons For Beds - Dumfries686
Friendly, helpful customer service
Nothing beats in person shopping when buying a bed or sofa bed. I was greeted by a friendly sales assistant who was very patient and helpful with my queries.
All in all, a really good experience.

Odpowiedź od Bensons For Beds - Dumfries686
We were looking for a mattress
We were looking for a mattress - there was a great choice and the young lady was very helpful and knowledgeable, also they were able to deliver in a weeks time - great service!

Odpowiedź od Bensons For Beds - Dumfries686
I went in to look at a bed for my son…
I went in to look at a bed for my son in the Dumfries store. Kevan was extremely knowledgeable. Once we had all the information we left the store to have a think about it. We returned the same day and Kevan went through all the paper work and all the cancellation policy, delivery etc. He thanked us for coming back to the store which was a nice touch. Outstanding customer service!

Odpowiedź od Bensons For Beds - Dumfries686
Very pleasant surroundings
Very pleasant surroundings. Descriptions and prices easy to view. Extremely helpful assistant without being overbearing. Enjoyed the experience of shopping at Benson's!

Odpowiedź od Bensons For Beds - Dumfries686
Kristy was very helpful and answered…
Kristy was very helpful and answered all our questions

Odpowiedź od Bensons For Beds - Dumfries686
Very helpful assistant’s
Great very helpful assistant’s in store wide range of beds to try reasonably priced for the good quality

Odpowiedź od Bensons For Beds - Dumfries686
Wasn't just offered a y mattress as new…
Wasn't just offered a y mattress as new what was looking for .
WiFi was realy slow took ages to get everything set up .
Staff were exelent and very helpfull

Odpowiedź od Bensons For Beds - Dumfries686
Very professional staff,also patient…new bed
Very professional staff,also patient and nothing was too much trouble. Good experience and felt confident about my final choice , this was due mainly to the product knowledge of the member of staff Who served me.

Odpowiedź od Bensons For Beds - Dumfries686
Great guys, great service and a great bed
Just had a bed delivered/removed and we can't thank the delivery guys (Dave & Michael) enough. They could not have been more helpful and accommodating. Great guys, great service and a great bed. Would definitely recommend. 10/10

Odpowiedź od Bensons For Beds - Dumfries686
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