Great experience in store. Did not feel like I was being hurried along. Care was taken to ensure the right mattress for me was chosen All in all - a great and lovely experience. And Gail was... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęUnit 4 Centurion Retail Park, York Road, DN5 9TP Doncaster, South Yorkshire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We were greeted immediately on entering the store by Gail. She listened carefully to what we were looking for and then guided us to the mattresses she thought would suit us best, after having our sle... Zobacz więcej
Reakcja na opinię
The staff were very attentive but not pushy. Very knowledgable and helpful. I was even given a bottle of water as the store was unbearably hot, don’t know how the staff coped all day in that heat. The... Zobacz więcej
Reakcja na opinię
Gail was fabulous - very friendly and gave me options and time to think before I made a purchase. 4 stars not 5 because a male manager interrupted us to give a sales speech I didn't need to hear an... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Bensons For Beds - Doncaster706
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
Unit 4 Centurion Retail Park, York Road, DN5 9TP, Doncaster, South Yorkshire, Zjednoczone Królestwo
- 1302789386
4,8
Doskonała
248 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Gail was welcoming and knowledgeable
Gail was welcoming and knowledgeable. There was no pressure put on us to make a decision on a purchase. The help and advice given by Gail meant we came away happy with what we had bought (bed base, mattress, headboard and pillows)
24 lutego 2025
Odpowiedź od Bensons For Beds - Doncaster706
We're happy to hear that you felt welcomed and well-informed. We're glad you were comfortable making your purchase and that you're pleased with your new bed base, mattress, headboard, and pillows. Thanks for your feedback, Megan at Customer Care
Show room experience
Our sales assistant, Dale, was excellent. He dealt with our needs professionally, helpfully and with humour. A great experience.
14 lutego 2025
Odpowiedź od Bensons For Beds - Doncaster706
We're happy to hear that your needs were professionally met with helpfulness and humour. We appreciate you sharing your great experience with us, Megan at Customer Care
Avoid like the plague
Avoid like the plague, all nice and welcoming in store until you have problems with your order. ordered on 4th November still no show, supposed to arrive 5th Feb now pushed back to 17th Feb. Promised phone calls back and guess what, no phone calls back. Spoke to customer services on the website and they can't give you a container number to track the order and apparently despite them emailing you to pay the balance 5 days prior to go ahead with the delivery they don't stick to that- Apparently until you pay in full they don't proceed with the next steps of your order. First time using bensons and certainly my last. Full of false promises and customer service is appalling.
28 stycznia 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Doncaster706
We regret to hear about the issues with your order and the lack of communication. We apologize for the delays and any inconvenience caused by the revised delivery date. Thank you for allowing us to put this right for you and hope we can make it up to you in the future, Megan at Customer Care
Hi .I would like to thanks for helping…
Hi .I would like to thanks for helping me to buy bed.
15 stycznia 2025
Odpowiedź od Bensons For Beds - Doncaster706
We're happy to hear that we helped you buy a bed. Thank you for your positive feedback; we appreciate it very much.
Take care,
Megan at Customer Care
Very friendly and helpful young man…
Very friendly and helpful young man called Dale helped us.
18 stycznia 2025
Odpowiedź od Bensons For Beds - Doncaster706
We're happy to hear that you had a positive experience. We appreciate you taking the time to share your feedback with us!
Take care,
Megan at Customer Care
Very helpful
Very helpful, pleasant staff. Lots of constructive advice but not pushy.
13 stycznia 2025
Odpowiedź od Bensons For Beds - Doncaster706
We're happy to hear that our staff were helpful and pleasant! We appreciate your feedback regarding our constructive, non-pushy advice.
Take care,
Megan at Customer Care
Odpowiedź od Bensons For Beds - Doncaster706
We appreciate your positive feedback regarding our helpful service and prompt delivery! We're happy you had a great experience with us. Take care, Megan at Customer Care
The Salesman was excellent
The Salesman was excellent, explained the differences in al of the beds and matresses we were looking at, there was also lots of choice, this enabled us to make an informed decision that we were vary happy with.
30 grudnia 2024
Odpowiedź od Bensons For Beds - Doncaster706
We're happy to hear that the salesperson's expertise and the wide selection helped you make a satisfying and informed choice. Thank you for your positive feedback, Megan at Customer Care
The staff were helpful and very…
The staff were helpful and very friendly. Made the choice of bed not complicated.
31 grudnia 2024
Odpowiedź od Bensons For Beds - Doncaster706
We're glad our team made your bed selection easy and were helpful and friendly. Thank you for your feedback; we appreciate it.
Take care,
Megan at Customer Care
Great customer service and knowledge
Great customer service and knowledge. Have bought previously from this store and would again
17 grudnia 2024
Fabulous mattress and great customer…
Fabulous mattress and great customer service ! Thankyou to Amanda
4 grudnia 2024
A mattress protector for our new Tempur bed.
We wanted an item for our new bed, we sourced it and rang the local store and picked it up after paying for it in store.
5 grudnia 2024
Purchase of two beds
Very helpful, polite and knowledgeable staff when purchasing two beds.
26 listopada 2024
Rob a member of staff was so helpful…
Rob a member of staff was so helpful his customer service was amazing.
Showed me around and gave me plenty of time to choose the right bed for me.
25 listopada 2024
Got an absolute bargain
Got an absolute bargain. Ladies in shop very helpful and friendly
19 listopada 2024
Customer service was excellent .
13 listopada 2024
Martin Doncaster store
Brilliant experience from Martin at Bensons for Beds in Doncaster! Very knowledgeable, helpful and friendly. Not your typical pushy sales person.
Thank you so much for all your help!
5 listopada 2024
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.