Friendly and informative staff especially Dhruv Joshi (hope that is correct). Looking forward to receiving our .mattress for a good night's sleep. I shall be purchasing a couple of pillows off them... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęUnit 8b Meteor Centre, Mansfield Road, DE21 4SY Derby, Derbyshire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The Salesperson was very knowledgeable and she guided us around the store to just what we wanted. I received multiple emails during the time from order to delivery. The delivery went well with the... Zobacz więcej
Visited meteor centre in derby was guided by Emily who was extremely helpful and knowledgeable.she gave us advice on all aspects of buying correct mattresses, she introduced herself then let us go bac... Zobacz więcej
As my bed was delivered on a Friday, I had to wait for Monday for the team to pick up the email from customer services about the missing parts. It would have been nice to have assembly instructions a... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Bensons For Beds - Derby Meteor332
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
Unit 8b Meteor Centre, Mansfield Road, DE21 4SY, Derby, Derbyshire, Zjednoczone Królestwo
- 1332835400
4,8
Doskonała
442 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Bensons For Beds - Derby Meteor332
Thank you for your positive feedback! We strive to provide helpful and friendly service to all our customers. We appreciate your support and hope to continue assisting you in the future, Megan at Customer Care
Sales person very professional
Sales person very professional
Tested for the correct mattress for us
The whole experience was very smooth
And came out the store with exactly what
I wanted
1 sierpnia 2025
Odpowiedź od Bensons For Beds - Derby Meteor332
We are thrilled to hear that our salesperson provided professional assistance in finding the perfect mattress for you. Our goal is to make the purchasing process seamless and we are so glad you left with exactly what you wanted! Thank you for choosing us, Megan at Customer Care
Very helpful gentleman
Very helpful gentleman. Nothing too much trouble. Answered all my queries
24 lipca 2025
Odpowiedź od Bensons For Beds - Derby Meteor332
Thank you so much for taking the time to share your positive experience with our business! We strive to provide top-notch customer service and we are thrilled that our staff was able to assist you with all your queries. We truly appreciate your support and hope to see you again soon! Megan at Customer Care😊
We visited Bensons after visiting a…
We visited Bensons after visiting a competitor first who's employees where too busy talking to assist us. Ave went through all the mattresses with us to explain the differences and discuss the kind of thing we were looking for. He was extremely helpful and then gave us space to decide what we wanted.
20 lipca 2025
Odpowiedź od Bensons For Beds - Derby Meteor332
Thank you for choosing Bensons and taking the time to share your experience! Our team strives to provide exceptional customer service and we are thrilled to hear that Ave went above and beyond to make sure you found the perfect mattress. We appreciate your support and look forward to welcoming you back in the future. Sweet dreams! Megan at Customer Care😊
Stress free experience
It was a good experience buying my new bed because I was given time to reflect and try a chosen selection without being hasseled to make a purchase which obviously I did in the end. The salesman was helpful but not overbearing which was most appreciated.
20 lipca 2025
Odpowiedź od Bensons For Beds - Derby Meteor332
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our sales team provided you with the perfect balance of assistance and space to make your decision. We appreciate your business and hope you enjoy your new bed, Megan at Customer Care
The lady in the Derby store was…
The lady in the Derby store was brilliant , nothing to much trouble for her
1 lipca 2025
Odpowiedź od Bensons For Beds - Derby Meteor332
Thank you for sharing your experience with our Derby store! We are thrilled to hear that our team member went above and beyond to provide exceptional service. We'll be sure to pass along your kind words. Come back and see us again soon, Megan at Customer Care
I love bensons furniture.
Thank you. Very nice furniture. Nice and comfortable bed and mattress.
24 czerwca 2025
Odpowiedź od Bensons For Beds - Derby Meteor332
We appreciate you taking the time to share your positive experience with our furniture. We're happy to hear that you find our bed comfortable! Take care, Megan at Customer Care
The sales assistant was very helpful…
The sales assistant was very helpful without being pushy. He had good knowledge of the different products on offer
15 czerwca 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Derby Meteor332
We appreciate you taking the time to share your experience. We're glad to hear that our sales assistant was helpful and knowledgeable without being pushy. Take care, Megan at Customer Care
Great service of delivery team
Delivery team was setting up the bed frame efficiently and kept my home very tidy thereafter, great service!
11 czerwca 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Derby Meteor332
We appreciate you sharing your experience with us Henry! It's great to know our delivery team was efficient setting up your bed frame and left your home tidy. Thanks for the feedback, Megan at Customer Care
Excellent sales service
We went into the branch at the Meteor Centre in Derby, we had a walk around looking at the different beds and asked the person that was working (Jai) for some advice on the beds, he was very helpful and knowledgeable he took the time to explain and see which bed catered our needs. We didn’t feel pushed into buying a bed like in some shops you go in, we even said we were going to go away and think about it which we did for a hour then we went back and decided on the Aura TV Ottoman bed, we can’t wait for our new bed to arrive now Thank you Jai for being really helpful!
Definitely recommend Bensons for Beds, especially Jai!
28 maja 2025
Odpowiedź od Bensons For Beds - Derby Meteor332
We're happy to hear that you found our team member helpful and knowledgeable during your visit. We're glad you appreciated the no-pressure environment and that you found the perfect bed. Thank you for recommending us! We appreciate your positive feedback, Megan at Customer Care
Mattress buying success!
Excellent staff, expert knowledge and made to feel welcome. Encouraged to try different mattresses and bought a cheaper one than we thought we would.
30 maja 2025
Odpowiedź od Bensons For Beds - Derby Meteor332
We're happy to hear that our staff's expertise and welcoming approach helped you find a mattress that suited your needs and budget. Thank you for your positive feedback, Megan at Customer care
Odpowiedź od Bensons For Beds - Derby Meteor332
We appreciate your kind words! We're glad our team was helpful and knowledgeable. Thank you for your positive feedback Sarah, Megan at Customer care
Good service
The store was clean, well laid out with a good variety of beds. The salesman understood our needs and recommended the right bed, he was courteous and polite, not pushy.
12 maja 2025
Odpowiedź od Bensons For Beds - Derby Meteor332
Thank you for sharing your positive experience with us! We take pride in providing a clean, well-organized store and friendly, helpful sales staff. We are thrilled that we were able to meet your needs and find the perfect bed for you. Your satisfaction is our top priority. Come back and see us anytime! #customerlove #happycustomer
Choosing the right bed
I was given very good advice on different styles of bed and this made choosing the right one very easy. The sales rep was very good.
8 maja 2025
Odpowiedź od Bensons For Beds - Derby Meteor332
Thank you for the wonderful review! Our team takes pride in providing excellent customer service and helping you find the perfect bed. We are glad to hear you had a positive experience with us. Come back anytime! 🛏️ #HappyCustomers #SatisfiedCustomer
Great experience and customer service…
Great experience and customer service was fantastic
30 kwietnia 2025
Odpowiedź od Bensons For Beds - Derby Meteor332
Thank you for your kind words! Our team works hard to provide top-notch service to our customers. We are delighted to hear you had a great experience with us. We appreciate your support and hope to see you again soon! 🙌
Sleep well,
Team Bensons💜
Great experience had know one pushing…
Great experience had know one pushing us to buy anything. Great price and finance options
26 kwietnia 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Derby Meteor332
Thank you for the positive feedback! We take pride in providing excellent customer service and options to fit your budget. We hope to see you again soon!
Sleep well,
Team Bensons💜
Salesman was very helpful
Salesman was very helpful, quickly gave us the information we needed to complete a very easy purchase.
29 kwietnia 2025
Odpowiedź od Bensons For Beds - Derby Meteor332
Thank you for your positive review! We're thrilled to hear that our salesman provided helpful and efficient service during your purchase. We strive to make every customer's experience easy and enjoyable. We appreciate your business!
Sleep well, Team Bensons💜
Dhruv the salesman that attended to us…
Dhruv the salesman that attended to us helped us to choose a Mattress to suit us, and not just any mattress just to make a sale.
27 kwietnia 2025
Odpowiedź od Bensons For Beds - Derby Meteor332
Thank you for sharing your experience with Dhruv! We take pride in our sales team who love helping customers find the perfect mattress for their needs. We appreciate your support and look forward to seeing you again in the future.
Sleep well,
Team Bensons💜
Great help and advice from the salesman
The sales guy was very helpful and didn’t rush us at all and we ended buying the bed I think is perfect for us
14 kwietnia 2025
Odpowiedź od Bensons For Beds - Derby Meteor332
We are thrilled to hear that our sales team provided you with exceptional service and helped you find the perfect bed for your needs. Thank you for choosing us!
Sleep well,
Team Bensons💜
Odpowiedź od Bensons For Beds - Derby Meteor332
Thank you for sharing your experience with our staff. We strive to provide the highest level of knowledge and efficiency to ensure our customers are satisfied. We value your feedback and can't wait to see you again!
Sleep well,
Team Bensons💜
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.