Friendly and informative staff especially Dhruv Joshi (hope that is correct). Looking forward to receiving our .mattress for a good night's sleep. I shall be purchasing a couple of pillows off them... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit 8b Meteor Centre, Mansfield Road, DE21 4SY Derby, Derbyshire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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The Salesperson was very knowledgeable and she guided us around the store to just what we wanted. I received multiple emails during the time from order to delivery. The delivery went well with the... Zobacz więcej
Visited meteor centre in derby was guided by Emily who was extremely helpful and knowledgeable.she gave us advice on all aspects of buying correct mattresses, she introduced herself then let us go bac... Zobacz więcej
As my bed was delivered on a Friday, I had to wait for Monday for the team to pick up the email from customer services about the missing parts. It would have been nice to have assembly instructions a... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Bensons For Beds - Derby Meteor332
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
Unit 8b Meteor Centre, Mansfield Road, DE21 4SY, Derby, Derbyshire, Zjednoczone Królestwo
- 1332835400
4,8
Doskonała
442 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Really good in store service when wanted not forced
I went into a Derby brunch of Benson‘s for beds and I was incredibly happy with the cleanliness of the store the layout of the store and also I didn’t get a jumped on by a sales rep like other competitors stores
14 listopada 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Derby Meteor332
We're incredibly happy to hear that you were pleased with the store's cleanliness and layout. We appreciate your positive feedback regarding our approach to sales assistance.
We hope to welcome you back soon!
Megan at Customer Care
No hassle, great delivery service
No hassle, left to try out all beds till we found one that suited us perfectly, great level of information provided and quick simple purchase. Delivery sorted, delivery drivers were fabulous and did an amazing job getting the mattress up our very tight stairs
13 listopada 2025
Odpowiedź od Bensons For Beds - Derby Meteor332
Thank you for your feedback! We really appreciate the time taken to leave us this lovely review. Thank you, Anthea - Team Bensons
Good reliable professional Company ny
I purchased from Bensons last year & find them professional, helpful & very obliging.
I therefore decided to make another purchase recently.
I have also recommended them to friends who have purchased from them.
Overall a great company.
10 listopada 2025
Odpowiedź od Bensons For Beds - Derby Meteor332
Thank you so much for your great review! You deserve nothing less than a great night’s sleep! Thank you, Anthea - Team Bensons
Odpowiedź od Bensons For Beds - Derby Meteor332
We appreciate your positive feedback and are happy to hear that our staff was very helpful during your visit with us.
We're always here if you need anything else!
Megan
Customer Care Team
Ave's knowledge and help
1 listopada 2025
Odpowiedź od Bensons For Beds - Derby Meteor332
We're happy to hear that our team member was helpful and knowledgeable! We appreciate your feedback,
Megan at Customer Care
We went into store to talk to a sales…
We went into store to talk to a sales advisor about the different mattress that we were advised on and also to try them out.
The guy at the derby store was really helpful and not pushy at all which os lovely ( puts me off when they get pushy).
We went home to discuss it and in the end we purchased it online. They didnt mess about with delivery and was very informative with keeping us up to date with what was happening.
We brought the tempur mattress and its been really good so far only had it for 4 days.
3 listopada 2025
Odpowiedź od Bensons For Beds - Derby Meteor332
We're happy to hear that our sales advisor in the Derby store was helpful and not pushy while assisting you with your mattress selection. We appreciate your positive feedback regarding our delivery service and are glad you're enjoying your new Tempur mattress. Hope to see you again in the future,
Megan at Customer Care
Good quality beds
Some of the pillows have ludicrously high prices.
They don't sell bed linen.
£50 to take away old mattress is too much.
The above factors take off one star.
Bed machine that helps with mattress selection is fabulous.
Delivery time is good.
2 listopada 2025
Odpowiedź od Bensons For Beds - Derby Meteor332
We’re glad to hear you found the mattress selector machine helpful and were pleased with the delivery time.
We appreciate your comments about pillow pricing, the lack of bed linen, and the mattress removal fee. These are all useful points, and we’ll be sure to pass them on to the relevant teams for review.
Thanks again for choosing us!
Best regards,
Megan
Customer Care Specialist
Great Customer Service
Fantastic helpful customer service from all the team, explained everything about the bed we wanted, and great overall experience.
21 października 2025
Odpowiedź od Bensons For Beds - Derby Meteor332
We're happy to hear that you received fantastic and helpful customer service from our team! We're so glad that your overall experience was great. Thank you,
Megan at Customer Care
We had the pleasure of being advised…
We had the pleasure of being advised and helped by Amanpreet when looking for a king size divan bed, mattress and headboard.
Her knowledge and expert advice helped in our decision to purchase exactly what we had in mind.
She was friendly and professional throughout and we didn’t feel rushed.
We look forward to receiving our delivery soon.
14 października 2025
Odpowiedź od Bensons For Beds - Derby Meteor332
We're happy to hear that you had a positive experience while choosing your new bed, mattress, and headboard Kenneth. It's great to know that our team member provided expert advice and that you felt comfortable throughout the process. We appreciate your feedback and hope you enjoy your delivery,
We’re always here when you need us!
Megan at Customer Care
Very helpful explained everything…
Very helpful explained everything regarding aftercare was left freely to have a look around and got great deal as well as sale being on
21 października 2025
Odpowiedź od Bensons For Beds - Derby Meteor332
We're happy to hear that our aftercare explanations were helpful and that you found a great deal during the sale. We appreciate your positive feedback and are glad you enjoyed your experience!
Looking forward to seeing you again, Megan at Customer Care
Great beds at great prices
Thank you Aman for the wonderful customer service indeed! I only visited the store intending to try out some mattresses, and ended up buying two complete bed sets. Aman was really helpful and friendly and made the process really pleasant. I’ve bought two high quality beds for a fantastic price, and can’t wait to receive them!
11 października 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Derby Meteor332
We're happy to hear that you received wonderful customer service! It's great to know that our team member was helpful and friendly, making the process pleasant. We appreciate your feedback and are glad you are excited about your high-quality bed sets! Thank you for your review – Lauryn at Customer Care 💜
Excellent Service
From ordering to delivery the service was faultless
9 października 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Derby Meteor332
We are happy that our service was faultless from your order to the delivery. We appreciate you taking the time to leave feedback, Megan at Customer Care
No problem at all no problem delivering our resembling
No problem at all, delivering our resembling
6 października 2025
Odpowiedź od Bensons For Beds - Derby Meteor332
We're happy to hear that everything went smoothly and that you were satisfied with our resembling delivery service. Thanks for your feedback, Megan at Customer Care
Excellent service with Jai at Derbys…
Excellent service with Jai at Derbys Meator centre - again
My husband decided it was time for a new bed so without hesitation we went to Bensons to see Jai where the decision to go for the iGel was made as they ate an excellent bed
25 września 2025
Odpowiedź od Bensons For Beds - Derby Meteor332
We're happy to hear that you had another excellent experience! It's great to know that you found the perfect bed with our team's help. Thank you for your positive feedback and for choosing us again.
Thank you,
Lauryn at Customer Care
Very impressed.…
From the decision making and purchase in store, through the regular updates and reminders of delivery and the actual delivery we have been very impressed by the both the company and the Sealy mattress that we purchased. Thank you.
20 września 2025
Odpowiedź od Bensons For Beds - Derby Meteor332
We appreciate you taking the time to share your positive experience! We're happy to hear that you were impressed with our service, from the purchase to the delivery updates, and the Sealy mattress.
Thank you,
Lauryn at Customer Care.
The lady at Bensons for Beds was very…
The lady at Bensons for Beds was very helpful and understood what we were looking for. Delivery on time. The two delivery men were very polite and respectful whilst at our home. Quick assembly of the bed,and advice given.Can't fault them.
22 września 2025
Odpowiedź od Bensons For Beds - Derby Meteor332
We appreciate you sharing your positive experience! We're glad to hear that our team member was helpful and understood your needs, and that the delivery and assembly went smoothly.
Thank you,
Lauryn at Customer Care.
Highly recommend this place to anyone…
Highly recommend this place to anyone looking to buy a mattress!
I think this is the best store to look for mattresses in Derby. I went to several stores including Dreams and this was by far the best!
There are more than 20 mattresses to trial on and the variety is amazing. The prices are quite attractive. There is also a SleepPro device from Benson which can be used to change the degree of firmness and help decide what mattress to buy. The salesperson can enlighten more regarding SleepPro.
The salesperson- Aman was amazing as she helped us buy the right mattress and also made us aware of the various add ons while purchasing the mattress.
There is plenty of space for car park.
Old mattresses are taken back but for a charge.
Overall- had a great experience !!!
8 września 2025
Odpowiedź od Bensons For Beds - Derby Meteor332
We're happy to hear that you had such a positive experience in our store and found the perfect mattress. We appreciate you highlighting the variety and the SleepPro device. It's great to know that our team member was helpful during your visit. Thank you for your feedback.
Best Wishes,
Megan at Customer Care
Sales person was not pushing or trying…
Sales person was not pushing or trying to flog us a bed
He was very informative and helped us to find what we were looking to buy for our son
Superb service
3 września 2025
Odpowiedź od Bensons For Beds - Derby Meteor332
We appreciate you sharing your experience! We're so glad to hear that our team member was helpful and informative, assisting you in finding the perfect bed for your son.
Thank you for choosing us,
Megan at Customer Care
Odpowiedź od Bensons For Beds - Derby Meteor332
We're happy to hear that your experience was straightforward. Thank you for your positive feedback; we appreciate it. Take care,
Megan at Customer Care
Quality product
Great assistant in store and delivery team exceptional.
5 sierpnia 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Derby Meteor332
Thank you for the positive feedback! Our team takes pride in providing exceptional service, both in-store and during delivery. We are thrilled to hear that our assistant made your experience even better. Can't wait to see you again soon, Megan at Customer Care
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.