John in the store is such a nice man - he’s polite, respectful and knowledgeable which is just what we needed with buying a new bed. We went to other bed stores locally and his manner was by far the b... Zobacz więcej
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We enquired about a bed in February of this year, being aware that we would not be ready for delivery until possibly June. This was not a problem for John at the Crewe shop, he took us on a full tour... Zobacz więcej
Reakcja na opinię
Bed buying made easy. From entering the Crewe store to completing our purchase we were looked after by Jon. His knowledge of the products was second to none. He explained the different types of beds... Zobacz więcej
Reakcja na opinię
We bought a discount sofa bed from the retail park shop in Crewe. The salesman Dave is wonderful. He offered us flexibility so that we paid first and got the item after our new house is ready. On the... Zobacz więcej
Informacje dotyczące firmy
O Bensons For Beds - Crewe641
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
Grand Junction Retail Park, CW1 2RP, Crewe, Cheshire, Zjednoczone Królestwo
- 1270213967
4,9
Doskonała
211 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Bensons For Beds - Crewe641
Thankyou so much for taking the time to leave us with this review - Team Bensons
EXCELLENT CUSTOMER SERVICE
30 czerwca 2023
Odpowiedź od Bensons For Beds - Crewe641
Thankyou so much for taking to the time to leave us your lovely comments - Team Bensons
Very friendly
Very friendly, very knowledgeable staff. Great range of products on offer.
12 czerwca 2023
Odpowiedź od Bensons For Beds - Crewe641
Hi Mitch, thank you very much for your recent review and comments. We are very pleased to hear you have had such a positive experience during your visit to our Crewe store.
Team Bensons
The staff at the office was welcoming…
The staff at the office was welcoming and showed us how to select the type of bed we need.
30 maja 2023
Odpowiedź od Bensons For Beds - Crewe641
Thank you for your 5* review! -Team Bensons
Good Service
Excellent - Freindly knowledgeable staff made feel like their only customer, very pleased our purchases.
17 maja 2023
Odpowiedź od Bensons For Beds - Crewe641
This is wonderful to hear Paul! Thank you for your feedback. -Team Bensons
Excellent service
Excellent service. Helped with choices and what's available. Very helpful, polite and friendly.
Explained procedures for delivery.
Highly recommend.
6 maja 2023
Excellent customer service from Dave…
Excellent customer service from Dave who gave us loads of advice which we were looking for and good knowledge of all types of beds and mattresses and headboards.
We only went in for advice and ended up buying as we were so impressed with service
23 kwietnia 2023
We went in knowing what we wanted
We went in knowing what we wanted, having looked on the website beforehand. We were shown the item, a bed settee, and how it worked. Staff friendly and efficient.
21 kwietnia 2023
the staff were great helping us to…
the staff were great helping us to choose and then setting up the finance
19 kwietnia 2023
The staff were very helpful
The staff were very helpful. I got to test different mattress firmness on a machine which helped inform my decision. The lady who served me was respectful of my budget whilst finding me a lovely mattress. Thank you!
Update as of 13.05.23: I unfortunately didn't suit the mattress that I purchased in store, so I called the customer service department to see what could be done. They told me that I had a 40 night sleep guarantee, so could exchange it for a low fee. I have been into store today and changed it for another mattress. Outstanding customer service at the Crewe brach! Thank you.
16 kwietnia 2023
Great service
Great service. Excellent help in store to ensure we selected the right mattress and bed frame. The Easter sale was an added bonus!! Thank you.
8 kwietnia 2023
Claire was friendly
Claire was friendly, listened to my requirements and provided excellent advice.
2 kwietnia 2023
Very friendly staff offered advice with…
Very friendly staff offered advice with no pressure to purchase
30 marca 2023
Sales assistant at Crewe was a great…
Sales assistant at Crewe was a great help. Very friendly not at all pushy with trying to sell us a mattress.
21 marca 2023
Thanks Claire from Crewe wonderful shopping experience.
Staff were not at all pushy but were ready available when you required them. Extremely knowledgeable very genuine made you feel in control which made the shopping experience very pleasant indeed. We would highly recommend the Crewe store.
21 lutego 2023
Bensons @ Crewe no:1
The staff were very friendly and polite. Dave, a part of the team, was very informative. I asked him a lot of questions about the furniture I wanted to buy. He was very patient and understanding of my budget and needs. I was purchasing a wardrobe for my son and because Dave was so welcoming and helpful I'm returning today to by myself a new wardrobe.
15 lutego 2023
Good bed choice at reasonable prices
Friendly knowledgeable staff and plenty of choice of beds in different sizes and levels of firmness.
No pressure to buy.
16 lutego 2023
Excellent service!
Excellent service!! The sales lady (sorry, I don’t know her name) was very helpful. Nothing was too much trouble! Thank you - will shop with Benson’s for beds again 👍
9 lutego 2023
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