Fantastic service from purchase to delivery, Bournemouth Store manager Craig went above and beyond to help me choose the right bed and mattress, Very professional, polite and knowledgeable wi... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit 3 Mallard Retail Park, Mallard Road, BH8 9PL Bournemouth, Dorset, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The beds are lovely, my problems were with the motion bed company who make the motorised bases for the beds. There seems to be very poor communication between Bensons and the other company.The staff i... Zobacz więcej
Reakcja na opinię
Wide choice of products with prices to suit all pockets. Sales staff that don’t put pressure on or hassle, but have terrific product knowledge. Helpful in making a choice but professional in leaving... Zobacz więcej
Reakcja na opinię
We visited Bensons for Beds Bournemouth and was helped by Rob. Originally we had planned to visit the bed store next door (we weren’t aware the Bensons for Beds was there!) however, we were all so imp... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z meblami do sypialni
- również w kategorii:
- Sklep z łóżkami
- Sklep z materacami
- Sklep z pościelami
O Bensons For Beds - Bournemouth
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
Unit 3 Mallard Retail Park, Mallard Road, BH8 9PL, Bournemouth, Dorset, Zjednoczone Królestwo
- 1202529500
4,8
Doskonała
281 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent service.
From the point of entering the shop. Greeted by staff that knew their job so well. Identity died the mattress we needed. To the point of delivery .. I could not be happier.
Delivery advice well communicated . And the delivery men were so helpful and courteous. They even took their shoes off, without me asking.
A totally positive experience. Would definitely recommend.
15 maja 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Bournemouth
Thank you for the glowing review! We strive to provide exceptional service from start to finish, and we are thrilled that our team made your experience a positive one. Thank you for recommending us, and we look forward to serving you again in the future.
Odpowiedź od Bensons For Beds - Bournemouth
Thank you for your kind feedback! It's our pleasure to provide helpful and amazing service to our customers. Your support means the world to us! ⭐️
Sleep well, Team Bensons💜
Good options and value for money.
The sales assistant was very helpful and friendly. We were able to explore a variety of options until we found one that suited us and had a special offer as it happened.
31 marca 2025
Odpowiedź od Bensons For Beds - Bournemouth
Thank you so much for your positive review! Our team strives to provide exceptional customer service and we're thrilled to hear that we were able to help you find the perfect option for you at a great price. We appreciate your business and hope to see you again soon!
helpfulness in store and delivery excellent
In store helpfulness and delivery cheerful, efficient and spot on time
26 marca 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Bournemouth
We appreciate your positive feedback! We are happy to hear that our in-store assistance and delivery met your expectations with cheerfulness and efficiency. Take care, Megan at Customer Care
Jacob and Paul delivery perfect from Bensons!…
Jacob and Paul delivered our new divan base and gorgeous new mattress. Incredibly helpful, speedy, courteous and considerate. Very impressed and delighted!
20 marca 2025
Odpowiedź od Bensons For Beds - Bournemouth
We're happy to hear that the delivery of your new divan base and mattress went so well! We appreciate your positive feedback regarding our team's helpfulness and speed. Take care, Megan at Customer Care
Great in store advice and very happy with new bed
Very helpful staff in store. Lots of choice of beds and mattresses with no hard sell, just good advice. Delivery was very smooth and the bed delivered within the time slot given.
23 lutego 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Bournemouth
We're happy to hear that our staff were helpful and provided good advice without pressure. It's great the delivery was smooth and on time. Thank you for your review, Megan at Customer Care
Odpowiedź od Bensons For Beds - Bournemouth
We're glad you enjoyed your experience. It's great to hear that our team was helpful and engaging. Thank you for your positive feedback, Megan at Customer care
Bensons for Beds, expert advice and quality.
Visited Bensons for Beds, Mallard road, Bournemouth for a super comfy mattress we'd tried on holiday. Excellent help and advice from Glenn and we found it! Lovely new divan base on gliders so no more deep ruts in carpets and a month only to await our fab new bed. The team will deliver and assemble everything. Thank you Glenn, for patience and knowledge.
13 lutego 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Bournemouth
We're happy to hear that you found the perfect mattress and divan base. It's great to know that the advice provided was helpful, and we appreciate your positive feedback regarding the delivery and assembly service. Thank you, Megan at Customer Care
Excellent customer service
Excellent customer service, very helpfull did not feel pressured to buy.
13 lutego 2025
Odpowiedź od Bensons For Beds - Bournemouth
We're happy to hear that you received excellent and helpful customer service without feeling any pressure. We appreciate your positive feedback, Megan at Customer Care
The customer service and knowledge…
The customer service and knowledge about all of their products is superb.
Friendly and helpful staff
11 lutego 2025
Odpowiedź od Bensons For Beds - Bournemouth
We appreciate your positive feedback! We are happy to know that you found our staff friendly and helpful, and that you were impressed with their knowledge. Take care, Megan at Customer Care
Very welcoming when walking in
Very welcoming when walking in, told me what I wanted to hear, & price seemed okay. All done within 30 mins, waiting on delivery 14th Feb (less than 3 weeks from order) - let's hope they keep to this!
2 lutego 2025
Odpowiedź od Bensons For Beds - Bournemouth
We're glad you felt welcomed and that the price met your expectations. We appreciate your positive feedback and hope you love your new bed! Thanks for your order, Megan at Customer Care
Service was informative yet not pushy
9 stycznia 2025
Odpowiedź od Bensons For Beds - Bournemouth
We appreciate your feedback and are happy that our service was informative without being too pushy for you.
Take care,
Megan at Customer Care
The staff was very helpful on seval…
The staff was very helpful on seval occasions and patient with all my queries giving me option and measurements for different size waldrobe I went for the 6 door waldrobe with lights and it's beautiful
1 stycznia 2025
Odpowiedź od Bensons For Beds - Bournemouth
We're happy to hear that our staff was helpful and patient while assisting you. It's great you found the perfect wardrobe with lights! Thank you for your positive feedback; we appreciate it! Take care, Megan at Customer Care
A great experience
A great experience from walking into the store , trying out a sofa bed and having one delivered as scheduled 5 days later. The showroom guys were very professional, clearly explained our options and we purchased one there and then. Delivery was prompt, driver gave us a call 30 mins out and politely got the sofabed up into our spare room very efficiently. We purchased beds and bedroom furniture from them a few years ago and they have maintained their standards over the years. Happy customers.
10 grudnia 2024
Buying a new bed.
Good to research on line but then discuss your needs with someone in person in store and also to actually see the colours available and also for the headboard. Good to see the actual headboard rather than just on line and again see the colours available. Also to be able to discuss the different mattress options and how to care for them. Altogether a good experience and purchase made.
3 grudnia 2024
Very friendly and helpful staff
Very friendly and helpful staff, Leigh was of grate help
20 listopada 2024
The lady in the Bournemouth store was very helpful and gave us plenty of time to choose exactly what we wanted. X
The lady in the Bournemouth store was very help
26 października 2024
Great customer service
Great customer service all the way from showroom to delivery.
The flip mattress has gone down very well with my son. Such a great idea
19 września 2024
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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