Eric was so helpful, just let me look around test different mattresses and give him a shout if I had any questions, that's the way I like to do things, 10 out of 10
Lokalizacja
Zmień lokalizacjęUnit 4 Heathfield Retail Park, 20 Liberator Drive, KA8 9BF Ayr, Ayrshire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The sales lady Jocelyn was very helpful & knowledgeable in all aspects of different types of mattresses & height of the beds & was able to advise my wife who has had a stroke on which type of mattress... Zobacz więcej
Reakcja na opinię
The staff were very friendly and helpful, bought a bed from Bebsons before,I was purchasing bedside units to match,John and Eric were on the case and sorted it all for me ..wonderful service
Reakcja na opinię
The men who were delivering and assembling my new bed were very friendly and professional. They had built the bed in no time at all.
Informacje dotyczące firmy
O Bensons For Beds - Ayr
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
Unit 4 Heathfield Retail Park, 20 Liberator Drive, KA8 9BF, Ayr, Ayrshire, Zjednoczone Królestwo
- 1292618293
4,9
Doskonała
540 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
New mattress purchase.
Jocelyn at the Ayr branch was extremely helpful and knowledgeable. She answered all my questions knowledgeably and made my decision and purchase a great experience. Very efficient and helpful. We have bought through this branch before and been very pleased with everything.
17 lutego 2026
Odpowiedź od Bensons For Beds - Ayr
We're happy to hear that you found our staff member at the Ayr branch helpful and knowledgeable. It's great to know that they answered all your questions and made your decision and purchase a great experience. Thank you for your positive feedback!
Stewart - Team Bensons
Odpowiedź od Bensons For Beds - Ayr
We're so glad the staff were helpful and that you had a good experience! We appreciate you taking the time to leave us positive feedback.
Stewart - Team Bensons
Always first class service in Ayr…
Always first class service in Ayr Bensons. Staff are knowledgeable, friendly and provide outstanding customer service. Highly recommended the Ayr store
18 stycznia 2026
Odpowiedź od Bensons For Beds - Ayr
We appreciate your positive feedback! We're happy to hear that you consistently receive first-class service at our Ayr location and find our staff knowledgeable and friendly.
Stewart - Team Bensons
Staff helpful and offered good advice…
Staff helpful and offered good advice when assembling the bed.
16 lutego 2026
Odpowiedź od Bensons For Beds - Ayr
We appreciate your positive feedback! We're so happy to hear our staff was helpful and offered good advice when assembling the bed.
Great customer care
Jocelyn made us feel at ease and gave us plentiful information and plenty of time to browse. We chose our bed and mattress based on information given and process seamless. Unfortunately Jocelyn had days off however passed all our information to the team who completed the sale with ease and professionalism
2 lutego 2026
Odpowiedź od Bensons For Beds - Ayr
We're happy to hear that you felt at ease and had plenty of time to browse. It's great the information helped you choose your bed and mattress, and that the sale was completed with ease and professionalism. Thank you for your positive feedback!
5 stars to the delivery team
5 stars to the delivery team!
Delivered bed on time and with no fuss. We paid for delivery and installation of our new bed. The team had our bed set up in no time and both gentlemen were courteous and professional. I would definitely recommend them.
15 lutego 2026
Odpowiedź od Bensons For Beds - Ayr
We're happy to hear that the delivery team provided a seamless experience and set up your new bed quickly and professionally. We appreciate your recommendation!
Excellent service both in store and…
Excellent service both in store and delivery and assembly
9 lutego 2026
Odpowiedź od Bensons For Beds - Ayr
We appreciate you sharing your positive experience with our store, delivery, and assembly teams! We're so glad to hear about the excellent support,
Megan at Customer Care
Great service from start to finish
Great service from start to finish
Very helpful instore and made choosing a lot easier
6 lutego 2026
Odpowiedź od Bensons For Beds - Ayr
We appreciate your positive feedback. We're happy to hear our instore team made choosing easier and provided great service from start to finish!
Everyone involved from the sale to the…
Everyone involved from the sale to the delivery and assembly were very helpful and obliging
5 lutego 2026
Odpowiedź od Bensons For Beds - Ayr
We appreciate your positive feedback! We're so happy to hear that everyone involved in the sale, delivery, and assembly was helpful and obliging.
Helpful and knowledgable staff
Helpful and knowledgable staff. Delivery came in day and time stated. New mattress placed and old one taken away for upcycling, efficiently and quickly.
6 lutego 2026
Odpowiedź od Bensons For Beds - Ayr
We're happy to hear that our staff were helpful and knowledgable. It's great to know the delivery was on time and the mattress removal was efficient. We appreciate your feedback!
Made easy and pleasant experience with…
Made easy and pleasant experience with the sale lady who everything was made simple and available 10 / 10
5 lutego 2026
Odpowiedź od Bensons For Beds - Ayr
We appreciate you sharing your experience. We are so happy to hear that our staff made everything simple and available, resulting in a pleasant experience!
Great quality product at very…
Great quality product at very reasonable fair prices , fantastic that they provide such long guarantees on their products at no extra cost , clearly shows the quality . The staff in the shop were so friendly and I was blown away with their knowledge , I had visited dreams and left very quickly , very clear bensons themselves in giving great service
27 października 2025
Odpowiedź od Bensons For Beds - Ayr
We're happy to hear you found a great quality product at reasonable prices and appreciate the long guarantees. We appreciate your positive comments regarding our friendly and knowledgeable staff and are glad you experienced great service.
Great Experience
Eric who looked after us and guided us through the process was superb! Thanks for your help!
27 stycznia 2026
Odpowiedź od Bensons For Beds - Ayr
We're so glad that our team member provided superb guidance during your visit! It's wonderful to hear that their help was appreciated. Thanks for your feedback!
Odpowiedź od Bensons For Beds - Ayr
We're glad you found our sales assistant's knowledge extensive. Thank you for your positive feedback; we appreciate it.
The team at Ayr were very personable
The team at Ayr were very personable. Very knowledgeable.
22 stycznia 2026
Odpowiedź od Bensons For Beds - Ayr
We appreciate your feedback. We're so glad to hear that you found our team personable and knowledgeable!
Knowledgeable friendly staff
20 stycznia 2026
Odpowiedź od Bensons For Beds - Ayr
We appreciate your positive feedback! Thank you.
Brilliant service and knowledge of…
Brilliant service and knowledge of products. Jocelyn from the Heathfield, Ayr branch was fantastic to work with. Top quality products and great price.
31 grudnia 2025
Odpowiedź od Bensons For Beds - Ayr
We appreciate you sharing your positive experience! We're so happy to hear that you received brilliant service, product knowledge, and top-quality products at a great price.
Well done John!
Friendly helpful staff who gave you all options & didn't pressurise you into making a decision. Nothing worse than feeling you are not being allowed to make up your own mind.
14 stycznia 2026
Odpowiedź od Bensons For Beds - Ayr
We appreciate you taking the time to share your feedback. We're happy to hear that our staff was helpful and provided you with options without pressuring you. We value your ability to make your own decisions.
Happy days
I would just like to say Paul at the Ayr store was extremely patient and attentive both when I initially bought my mattress and two days later when I wanted to change it for a softer version. I am now very happy with my new mattress. Thank you Paul.
10 stycznia 2026
Odpowiedź od Bensons For Beds - Ayr
Thank you so much for sharing your experience! 😊 We’re delighted to hear that Paul at the Ayr store took such patient and attentive care of you — both when choosing your mattress and when helping you switch to a softer one. We’re so glad you’re now happy with your new mattress.
We’ll make sure Paul sees your lovely feedback — it’ll mean a lot to him!
Come back and visit us anytime!
Megan at Customer Care
Bensons beds
I have purchased 3 major items on separate occasions,dealt with all staff at one point. There customer service to say the least was absolutely excellent.
Extremely happy customer.
9 stycznia 2026
Odpowiedź od Bensons For Beds - Ayr
Thank you for your amazing feedback Douglas! We’re thrilled to hear you’ve had excellent service on multiple occasions. Your continued trust means the world to us—so glad you’re an extremely happy customer!
Take care,
Megan at Customer Care😊
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