I bought a mattress from the Aintree store. I knew which brand I wanted. There was absolutely no pressure from staff and I was helped to make a decision on what degree of firmness suited me best. Cust... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit 6 Aintree Racecourse Retail Park, Bechers Drive, L9 5AY Liverpool, Merseyside, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We are so glad we chose Bensons for beds for our recent purchase. Staff were very friendly, helpful and in formative. We were given regular updates by email letting us know when the delivery woul... Zobacz więcej
Reakcja na opinię
Claire at the Aintree branch made the whole buying process really easy. We weren’t sure what type of mattress we needed, but her product knowledge and guidance was excellent. She let us try multiple b... Zobacz więcej
Reakcja na opinię
Service from start to finish was really good. Sales were helpful and delivery was as should be expected. However, disappointed with the quality of the mattresses - a high price for average quality and... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Bensons For Beds - Aintree
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
Unit 6 Aintree Racecourse Retail Park, Bechers Drive, L9 5AY, Liverpool, Merseyside, Zjednoczone Królestwo
- 1515251782
4,8
Doskonała
453 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Recommend
Good in-store service and pleasant, helpful delivery team.
14 kwietnia 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Aintree
Really appreciate your feedback — great service in store and on delivery is exactly what we aim for.
Megan | Customer Care Specialist💜
They were very professional and…
They were very professional and considerate. They came on time, assembled the beds at a very reasonable paste, left the rooms tidy. It was very pleasant experience. Thank you to the team who came
10 kwietnia 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Aintree
We're so glad to hear that our team was professional, considerate, and efficient during the assembly of your beds. It's great to know they left the rooms tidy! Thank you for your positive feedback.
Team Bensons
Excellent customer service Elaine was…
Excellent customer service Elaine was very knowledgeable about the products and very helpful. Delivery was also great and on time no problems
13 kwietnia 2026
Odpowiedź od Bensons For Beds - Aintree
We appreciate your feedback! We're glad to hear that you found our customer service and delivery excellent and helpful. Thank you for choosing us!
Team Bensons
Excellent delivery men
Excellent delivery men. Friendly, professional and delivered to the room I wanted.
13 kwietnia 2026
Odpowiedź od Bensons For Beds - Aintree
We appreciate your feedback! 😊 We're so pleased our delivery team was friendly and professional and delivered to your preferred room. 🚚✨
Team Bensons
The lady assistant Elaine was very…
The lady assistant Elaine was very helpful and informative about the mattresses.She was able to direct us straight to the type of mattresses we were interested in.
7 kwietnia 2026
Odpowiedź od Bensons For Beds - Aintree
Thank you for your feedback! 😊 We’re so pleased Elaine was helpful and informative, and that she guided you straight to the right mattresses.
Thanks for choosing us – we hope to serve you again,
Megan | Customer Care Specialist!💤
Really happy with the help the sales…
Really happy with the help the sales person Lindsey gave us in the shop. Helped pick the right mattress & bed for our 13yr old daughter. Spent alot of time showing us the types of beds.
10 kwietnia 2026
Odpowiedź od Bensons For Beds - Aintree
Thank you so much for your lovely feedback! We’re really pleased to hear how helpful Lindsey was and that she took the time to find the right mattress and bed for your daughter. We’ll be sure to pass on your kind words to her,
Megan | Customer Care Specialist
Very helpful and great service
5 kwietnia 2026
Odpowiedź od Bensons For Beds - Aintree
Lovely to hear Jim! Great service is always our goal 🙌
Until next time, thank you,
Megan | Customer Care Specialist
Odpowiedź od Bensons For Beds - Aintree
Thank you for your feedback! We’re pleased to hear you found our staff helpful,
Megan | Customer Care Specialist😊
Odpowiedź od Bensons For Beds - Aintree
Thank you! 😊 We’re delighted to hear you received excellent service. Your feedback is greatly appreciated,
Megan | Customer Care Specialist⭐
Bensons store staff very friendly and…
Bensons store staff very friendly and helpful.
Delivery staff were polite, fast and efficient.
All packaging removed on completion of installation.
All-in-all very efficient service.
26 marca 2026
Odpowiedź od Bensons For Beds - Aintree
Thank you for the great feedback! We’re delighted you found our store team friendly and helpful, and that delivery was fast, polite, and efficient!
Sleep well,
Megan | Customer Care Specialist🛏️✨
Good communication
Good communication, great service on delivery, only hiccup was couple of very small marks on the mattress which were spotted by the driver and reported, we were offered discount, refund or replacement (which we preferred).New replacement arrived promptly, again with great service and courtesy, many thanks👍
25 marca 2026
Odpowiedź od Bensons For Beds - Aintree
Thank you for your feedback! We’re glad communication and delivery service were great, and that the issue was spotted and resolved quickly with a replacement. We really appreciate your patience and kind words,
Megan | Customer Care Specialist💜
Great experience from start to finish
Great experience from start to finish. Knowledgeable and helpful in store - Southport store and great delivery to the requested room at the home in Manchester. 5 star service.
23 marca 2026
Odpowiedź od Bensons For Beds - Aintree
Thank you so much for your wonderful feedback Jacqueline! 😊
We’re delighted to hear you had a great experience from start to finish. The team at the Southport store will be thrilled to know you found them knowledgeable and helpful.
It’s also fantastic to hear your delivery went smoothly all the way to the requested room in your Manchester home — that’s the 5‑star service we aim to deliver every time! ✨
Thank you again for choosing us — we truly appreciate it,
Megan at Customer Care
Good place for buying mattresses
Friendly, helpful and knowledgeable staff. Smooth ordering process and excellent communication about the order progress.
11 marca 2026
Odpowiedź od Bensons For Beds - Aintree
Thank you for your wonderful feedback! We’re delighted to hear that our team were friendly, helpful, and knowledgeable during your visit. It’s great to know the ordering process was smooth and that you were kept well informed throughout. We really appreciate you taking the time to share your experience,
Megan at Customer Care
Great service very informative and…
Great service very informative and helpful sales consultant in aintree retail park
12 marca 2026
Odpowiedź od Bensons For Beds - Aintree
We’re delighted to hear you received great service from our informative and helpful sales consultant at Aintree Retail Park. Really appreciate your lovely feedback,
Megan at Customer Care💜
From sale to delivery it was faultless
From sale to delivery it was faultless. Special mention to Howard and Inigo for a seamless delivery and assembly
11 marca 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Aintree
Fantastic to hear everything was faultless from sale to delivery! 😊 Huge shout‑out to Howard and Inigo for making the delivery and assembly seamless. Thanks for the brilliant feedback,
Megan at Customer Care!
We are very pleased with our purchase…
We are very pleased with our purchase and the help we received from Kyle in store.
12 marca 2026
Odpowiedź od Bensons For Beds - Aintree
Thank you so much for your lovely review! I’m really pleased to hear that you’re very happy with your purchase and that Kyle was able to give you such helpful support in store. I’ll be sure to pass on your kind words — he’ll really appreciate it!
Thanks again for your support—it means a lot!
Megan at Customer Care
Very easy process
Very easy process, purchased on line, excellent communication throughout, delivery was spot on as well.
10 marca 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Aintree
Thank you so much for your lovely review! I’m really pleased to hear the whole process was very easy for you — from purchasing online to the excellent communication throughout, and a spot‑on delivery. That’s exactly the smooth experience we aim to provide!
Hope to see you again in the future,
Megan at Customer Care
Mattress, base and headboard fitted , but mark on the bed base
Assembly was good, but there are marks on the bed base
9 marca 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Aintree
Thank you for your review. I’m really glad to hear the assembly went well, but I’m sorry to hear there are marks on the bed base. If you could send me a direct message with your order number, full name, and postcode, I’ll be happy to look into this for you and see how we can help,
Megan at Customer Care
Great overall experience
Great overall experience! From buying to delivering the bed! That’s why I’m a returning customer. Sales lady was very friendly and helpful, and the delivery guys were very good too.
6 marca 2026
Odpowiedź od Bensons For Beds - Aintree
Thank you for your great review! We’re delighted to hear you had a smooth experience from buying your bed right through to delivery. It means a lot to have you as a returning customer. Our sales team will be pleased to know you found your sales lady friendly and helpful, and it’s wonderful to hear the delivery team were great too. We really appreciate your support,
Megan at Customer Care
Odpowiedź od Bensons For Beds - Aintree
Thank you for your great review! We’re really pleased to hear you received amazing service and that the communication throughout was excellent. We truly appreciate you taking the time to share your experience.
If there’s anything else we can help with, just let us know,
Megan at Customer Care
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.