Returned to bensons for purchase of second child’s bed, after purchasing first child’s bed in 2022, weeks wanted the exact same set up really, single bed mattress and headboard, and our order was on... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit 6 Aintree Racecourse Retail Park, Bechers Drive, L9 5AY Liverpool, Merseyside, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Fantastic service from customer care and amazing service from John in the Aintree store !!! It was a pleasure doing business with him. Thank you John !!!
Be warned you have a 2 month wait for the wardrobe and if putting together yourself depending on the wardrobe weighs a ton. On opening the contents found the instructions were all in French and with p... Zobacz więcej
Reakcja na opinię
Pleasant , helpful and knowledgable staff. The goods seem to be of good quality and the delivery men where polite and respectful.
Informacje dotyczące firmy
- Sklep z meblami do sypialni
- również w kategorii:
- Sklep z łóżkami
- Sklep z materacami
- Sklep z pościelami
O Bensons For Beds - Aintree
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
Unit 6 Aintree Racecourse Retail Park, Bechers Drive, L9 5AY, Liverpool, Merseyside, Zjednoczone Królestwo
- 1515251782
4,8
Doskonała
484 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great easy to order.
30 sierpnia 2026
Odpowiedź od Bensons For Beds - Aintree
Thank you for your positive feedback! We're thrilled to hear that you found the ordering process easy. Our goal is to make your experience as smooth as possible. We look forward to serving you again soon!
Excellent customer service from…
Excellent customer service from assistant, she knew what she was talking about, made us feel relaxed, explained everything from order to delivery.
2 września 2026
Odpowiedź od Bensons For Beds - Aintree
Thank you for your wonderful feedback! We're thrilled to hear that our assistant provided you with excellent service and made your experience enjoyable. We strive to ensure our customers feel informed and relaxed. We look forward to serving you again soon!
Odpowiedź od Bensons For Beds - Aintree
Thank you for your wonderful review! We're thrilled to hear that you're happy with your fourth bed from us. Our sales team is dedicated to providing excellent service, and we're glad you had a great experience. We look forward to serving you again!
The staff at the store are very helpful…
The staff at the store are very helpful and nothing is too much trouble. Communication via text, phone and email following purchase fantastic. Delivery staff also approachable and efficient.
23 sierpnia 2026
Odpowiedź od Bensons For Beds - Aintree
Hi Laura,
Thank you for your wonderful review! 😊 We're delighted to hear that our store team was so helpful and that nothing was ever too much trouble. Providing excellent service and support throughout the whole customer journey is something we take great pride in.
Thank you for choosing us and for taking the time to share your feedback. We truly appreciate it and hope you enjoy your new purchase,
Megan | Customer Care Specialist✨
First class service throughout
Benson’s staff are a credit to the Company. No hard sell in the store and most helpful when you need it. I was kept well informed by email and text on the progress of my order. The new mattress was delivered on target and the delivery staff were courteous.
15 sierpnia 2026
Odpowiedź od Bensons For Beds - Aintree
Thank you for your wonderful feedback! We're thrilled to hear that our staff made your experience enjoyable and that you were kept informed throughout the process. We appreciate your support and hope you love your new mattress!
Staff in the Aintree shop were very…
Staff in the Aintree shop were very helpful and informative about the types of mattress they sell and helped us try out various ones. The whole process was quick and efficient with regular emails letting us know the progress until delivery. The delivery team were exceptional, arriving on time and helped me move a bookcase which was making it difficult getting the mattress upstairs. 5 star service also.
29 sierpnia 2026
Odpowiedź od Bensons For Beds - Aintree
Thank you for your fantastic review! We're thrilled to hear that our Aintree team provided you with helpful service and that the delivery went smoothly. Your satisfaction is our priority, and we appreciate your kind words about our staff and delivery team. We hope you enjoy your new mattress!
Odpowiedź od Bensons For Beds - Aintree
Thanks for your feedback! 😊 We're delighted to hear you found plenty of choice and that the purchasing process was nice and easy. Happy bed shopping made simple!
Here’s to comfier nights and happier mornings,
Megan | Customer Care Specialist🛏️
All in all a good experience
Lyndsey in the shop was great, very informative and knowledgable helping us to decide on the right bed size and type. Price matched with a competitor no problem as per their policy. Arranged delivery and assembly/disposal of old items. Kept informed at all points, phone call and email the day before with more info and morning of delivery. Team who sorted that were also friendly and professional.
21 sierpnia 2026
Odpowiedź od Bensons For Beds - Aintree
Hi James,
Thank you for your fantastic feedback! 😊 We're delighted to hear that Lyndsey was so informative and knowledgeable, helping you find the perfect bed size and type. Even better, she made the price match process nice and easy too! 🛏️✨
It's great to know everything from arranging delivery and assembly to removing your old items went smoothly, with plenty of updates along the way. And a big shout-out to the delivery team for bringing friendly, professional service right to your doorstep! 🚚⭐
Thanks for choosing Bensons, and enjoy your new bed,
Megan | Customer Care Specialist⭐
Odpowiedź od Bensons For Beds - Aintree
Thank you for your feedback! 😊 We're delighted to hear you received great customer support. Providing helpful, friendly service is what we strive for, and it's wonderful to know we made a positive impression. Take care and see you again soon,
Megan | Customer Care Specialist
Excellent all round
Claire, who sold the bed to us was extremely knowledgeable and helpful. The delivery men were extremely polite and helpful
13 sierpnia 2026
Odpowiedź od Bensons For Beds - Aintree
Hi Paul,
Thank you for your wonderful feedback! 😊 It sounds like Claire was the perfect matchmaker... pairing you with the right bed using her expert knowledge and helpful advice!
We're also delighted to hear that our delivery team brought the same level of care, arriving with plenty of politeness and a helping hand when needed. From showroom expertise to doorstep service, it’s great to know everything went smoothly.
We'll be sure to pass your lovely comments on to Claire and the delivery team. Thank you for choosing us, and we hope you're enjoying some seriously well-earned, five-star sleep!
Megan | Customer Care Specialist😴
Odpowiedź od Bensons For Beds - Aintree
Thank you for your feedback! 😊 We're delighted to hear that you received great service and great value. Providing quality products at competitive prices, alongside excellent customer care, is exactly what we strive for.
Your feedback means a lot to us — thank you for choosing us!
Megan | Customer Care Specialist
Darren and all staff thank you for all…
Darren and all staff thank you for all the help and care you gave me delivery was great the men making sure mattress on my husband bed and my bed thank you will be back in to see what bedside cabinets are like and when I size up
9 sierpnia 2026
Odpowiedź od Bensons For Beds - Aintree
Thank you for your wonderful review! We're so pleased to hear that our team provided such great help and care with your delivery, ensuring your mattresses were placed perfectly. We look forward to welcoming you back when you're ready to explore our bedside cabinets!
Team Bensons
Great choice
Very good choice to choose from. Very helpful staff - Elaine was great. Competitive prices
5 sierpnia 2026
Odpowiedź od Bensons For Beds - Aintree
We're so pleased to hear you found a great selection and that our team was very helpful! It's wonderful that you also appreciated our competitive prices. Thank you for your kind words!
Team Bensons
Odpowiedź od Bensons For Beds - Aintree
We're so pleased to hear you're happy with our service and that your new bed is superb! Thank you for sharing your positive experience with us.
Team Bensons
All good 😊😊😊
4 sierpnia 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Aintree
Hello Margaret,
Thank you for your review! 😊 We're delighted to hear that everything was all good and that you had a positive experience with us. Your support means a lot, and we hope you continue to enjoy your purchase. If there's ever anything we can help with, we're just a message away!
Sleep well,
Megan | Customer Care Specialist⭐
Very good service
Sales colleague was very attentive to our needs, no pushy tactics and offered a wide variety of services.
3 sierpnia 2026
Odpowiedź od Bensons For Beds - Aintree
We're so pleased to hear that our sales colleague was attentive to your needs and offered a wide variety of services without any pushy tactics. Thank you for your kind feedback!
Team Bensons
Excellent customer service
Was looking online, had a live chat. Spoke with a woman & she helped me through the whole thing, placed the order for me & got a delivery date of my choosing
31 lipca 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Aintree
We're so glad to hear our team provided such helpful assistance with your order and delivery! We appreciate you sharing your positive experience.
Team Bensons
Brilliant experience from Bensons.
We are so glad we chose Bensons for beds for our recent purchase. Staff were very friendly, helpful and in formative.
We were given regular updates by email letting us know when the delivery would go ahead within a 2 hour time slot.
Delivery guys were great very professional and helpful.
Will recommend to family and friends.
Thanks for your time .
20 lipca 2026
Odpowiedź od Bensons For Beds - Aintree
Thank you for your wonderful review! We're delighted to hear that our friendly and helpful team made your experience a positive one. It's great to know our updates kept you informed and that our delivery team provided professional service. Thank you for recommending us to your family and friends. We really appreciate your support and hope you enjoy your new purchase!😊
Service from start to finish was really…
Service from start to finish was really good. Sales were helpful and delivery was as should be expected. However, disappointed with the quality of the mattresses - a high price for average quality and we disagree they could be used by adults on occasion.
16 lipca 2026
Odpowiedź od Bensons For Beds - Aintree
Thank you for your feedback. We're glad to hear that the sales and delivery service met your expectations. However, we're truly sorry to learn of your disappointment with the mattress quality, especially given the price. We appreciate you bringing this to our attention.
Thank you for your positive review - Lauryn at Customer Care
Excellent service from all.
13 lipca 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Aintree
We are so pleased to hear that you received excellent service from our team. Thank you for your positive feedback!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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