Entered the showroom and was left to wander around on my own for a bit which was great. Staff member then approached me,told him why I was looking and he directed me to your sleep properly analysis be... Zobacz więcej
Lokalizacja
Zmień lokalizację4 East Terrace, Union Square Retail Park, AB11 5RD Aberdeen, Aberdeenshire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The whole transaction was excellently handled from store purchase to delivery. Instore, the assistant was knowledgeable, pleasant and very friendly. Went out her way to get us to what we wanted.... Zobacz więcej
Reakcja na opinię
Nina was amazing. friendly, helpful and very knowledgeable. She answered all my blithering questions, cleared every confusion and it was nothing short of a perfect customer service experience, 10/... Zobacz więcej
Reakcja na opinię
Good customer service from the sales team and excellent communication. Great quality of workmanship and finish on our new bed. Paired with a lovely Simba mattress, getting a great sleep. The deliv... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z meblami do sypialni
- również w kategorii:
- Sklep z łóżkami
- Sklep z materacami
- Sklep z pościelami
O Bensons For Beds - Aberdeen
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
4 East Terrace, Union Square Retail Park, AB11 5RD, Aberdeen, Aberdeenshire, Zjednoczone Królestwo
- 1224495862
4,7
Doskonała
331 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Good customer service from the sales…
Good customer service from the sales team and excellent communication.
Great quality of workmanship and finish on our new bed. Paired with a lovely Simba mattress, getting a great sleep.
The delivery was quick and easy, and the delivery guys were very helpful in getting it in place.
15 sierpnia 2026
Odpowiedź od Bensons For Beds - Aberdeen
We're so pleased to hear you had such a positive experience with us! It's wonderful that our sales team provided excellent service and communication. We're delighted you're enjoying the quality of your new bed and getting great sleep.
Team Bensons
Well looked after
Well looked after, great recommendations and more importantly, a great night sleep!
10 sierpnia 2026
Odpowiedź od Bensons For Beds - Aberdeen
Hello Mr Green,
Thank you for your wonderful feedback! 😊 We're delighted to hear you felt well looked after and that our team could provide great recommendations to help you make the right choice. Best of all, we're thrilled you're enjoying a great night's sleep! Thank you for choosing us, and we wish you many more restful nights ahead,
Megan | Customer Care Specialist🛏️
Friendly and professional
Friendly, positive advice and thorough and quick sale procedure. Perfect delivery dates offered and accepted.
Will use Bensons in Aberdeen again.
4 sierpnia 2026
Odpowiedź od Bensons For Beds - Aberdeen
We're so pleased to hear you received friendly, positive advice and experienced a thorough and quick sale procedure. It's wonderful that perfect delivery dates were offered and accepted, and that you would consider using us again!
Thank you for your positive review - Lauryn at Customer Care
We recently visited your store in…
We recently visited your store in Kittybrewster, Aberdeen, and received excellent help and advice from one of your assistants, Morag. She was friendly, knowledgeable, and made our shopping experience a pleasure. Thank you for such excellent customer service.
1 sierpnia 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Aberdeen
We're so pleased to hear you received excellent help and advice from one of our assistants at our Kittybrewster, Aberdeen store. It's wonderful that she was friendly and knowledgeable, making your shopping experience a pleasure. Thank you for sharing your positive feedback!
Team Bensons
Fantastic service and top‑quality furniture
I recently purchased a superking bed for myself along with full bedroom furniture sets for my two daughters and my son, and Bensons for Beds exceeded every expectation. The quality of the products is exceptional, the comfort is unmatched, and the designs fit perfectly into each room. The staff were incredibly helpful, patient, and knowledgeable, making the whole experience smooth and enjoyable. My children love their new rooms, and my new bed is simply perfect. Highly recommended. Fantastic service and top‑quality furniture. My super‑king bed is incredibly comfortable, and my kids’ bedroom sets look amazing. Smooth purchase, great delivery, and excellent value.
26 lipca 2026
Odpowiedź od Bensons For Beds - Aberdeen
Hi Dr Abdallah,
Thank you for your incredible review! We're absolutely delighted to hear how pleased you are with your new super king bed and the bedroom furniture for your children. It's wonderful to know that both the quality and comfort have exceeded your expectations, and that our team helped make the whole process smooth and enjoyable. We're especially pleased that your children love their new rooms and that you're enjoying a perfect night's sleep in your new bed. Thank you for your recommendation and for choosing us😊
Bought a bed - Updated
Bought a bed, mattress and matching bedside cabinet and paid for delivery/assembly. Store/Sales experience was really good but delivery and product not so perfect. Bed has a bit of damage/imperfection on the visible facing jointing of one of the legs. This obvious flaw was not pointed out by the delivery men. They told us they could not unbox the cabinet because it was against company procedure and left us to it. They left the mattress on the bed with corner protection still attached, which had to be cut off. So, the disappointing delivery performance and product did not match expectations carried over from the Sales/buying stage. Today 07/09/26 Update: In contact with Benson's they offered a cash, store voucher or replacement solution to the damage on bed. Replacement was selected and has now been carried out. Aside from a little disappointment, time and effort on our part their Customer Services was very good. All's well that ends well so upgrading to four stars. Five stars would be reserved for right first time.
21 lipca 2026
Odpowiedź od Bensons For Beds - Aberdeen
Thank you for your feedback, and please accept our sincere apologies for the disappointment caused. We have contacted you to discuss your feedback further. We apologise again for the frustration caused.
Very helpfull staff
Very helpfull staff. Knowledgeable about product and patient layout showed us lots of options
22 lipca 2026
Odpowiedź od Bensons For Beds - Aberdeen
We're so pleased to hear that our staff were very helpful and knowledgeable about our products, and that the layout showed you lots of options. Thank you for your wonderful feedback!
Thank you for your positive review - Lauryn at Customer Care 💜
Odpowiedź od Bensons For Beds - Aberdeen
We're so glad to hear that you had a great delivery experience! Thank you for taking the time to share your positive feedback with us.
Team Bensons
Odpowiedź od Bensons For Beds - Aberdeen
We're so pleased to hear everything went well and you had a positive experience with us. Thank you for your kind feedback!
Bensons mattress
The whole transaction was excellently handled from store purchase to delivery.
Instore, the assistant was knowledgeable, pleasant and very friendly. Went out her way to get us to what we wanted.
The delivery was done with speed and tidiness and no fuss.
Well done Bensons, excellent service all round.
11 lipca 2026
Odpowiedź od Bensons For Beds - Aberdeen
We're so pleased to hear that your entire transaction, from store purchase to delivery, was excellently handled. It's wonderful that our assistant was knowledgeable, pleasant, and friendly, going out of her way to help you. We're also delighted that the delivery was speedy, tidy, and fuss-free.
From start to finish the experience was…
From start to finish the experience was a pleasure.
Sales and delivery staff were great.
6 lipca 2026
Odpowiedź od Bensons For Beds - Aberdeen
We're so pleased to hear that your entire experience, from start to finish, was a pleasure and that our sales and delivery staff were great. Thank you for your kind feedback!
Currently moving house and we went into…
Currently moving house and we went into the Kittybrewster branch and we have a great experience. Will definitely be back when it’s time to buy.
3 lipca 2026
Opinia niezależna
Odpowiedź od Bensons For Beds - Aberdeen
It's wonderful to hear you had a great experience at our Kittybrewster branch while moving house! We look forward to welcoming you back when you're ready to buy.
Friendly staff
8 lipca 2026
Odpowiedź od Bensons For Beds - Aberdeen
Thank you for your wonderful feedback!
Odpowiedź od Bensons For Beds - Aberdeen
We are so pleased you found our team kind. Thank you for your feedback!
Team Bensons
Odpowiedź od Bensons For Beds - Aberdeen
We are so pleased you found our team friendly and helpful. We appreciate your feedback!
Team Bensons
From start to finish the process was…
From start to finish the process was easy and straight forward. Everyone involved was helpful.
13 czerwca 2026
Odpowiedź od Bensons For Beds - Aberdeen
We're so pleased the process was easy and straightforward for you. We appreciate your kind words about our helpful team.
Team Bensons
Odpowiedź od Bensons For Beds - Aberdeen
We're happy to hear that.
Team Bensons
Odpowiedź od Bensons For Beds - Aberdeen
We're so glad our team was helpful and knowledgeable. Thank you for your kind words!
Team Bensons
Odpowiedź od Bensons For Beds - Aberdeen
We're so pleased your order arrived exactly on time as promised. Thank you for your feedback.
Team Bensons
Bensons bed
Bensons bed , they are tge goods bed if you sleeping i don't have the problème of the backache for me is said out the problems for the backache
5 czerwca 2026
Odpowiedź od Bensons For Beds - Aberdeen
We're so happy to hear our bed has helped with your backache! Thank you for sharing your positive experience with us.
Team Bensons
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.