Good customer service from the sales team and excellent communication. Great quality of workmanship and finish on our new bed. Paired with a lovely Simba mattress, getting a great sleep. The deliv... Zobacz więcej
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Lokalizacja
Zmień lokalizację4 East Terrace, Union Square Retail Park, AB11 5RD Aberdeen, Aberdeenshire, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
The whole transaction was excellently handled from store purchase to delivery. Instore, the assistant was knowledgeable, pleasant and very friendly. Went out her way to get us to what we wanted.... Zobacz więcej
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Bought a bed, mattress and matching bedside cabinet and paid for delivery/assembly. Store/Sales experience was really good but delivery and product not so perfect. Bed has a bit of damage/imperfection... Zobacz więcej
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I recently purchased a superking bed for myself along with full bedroom furniture sets for my two daughters and my son, and Bensons for Beds exceeded every expectation. The quality of the products is... Zobacz więcej
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Informacje dotyczące firmy
O Bensons For Beds - Aberdeen
Napisane przez firmę
Information written by the company
Bensons for Beds is a British bed retailer, selling a diverse range of beds, mattresses and bedroom furniture across its 170+ stores and online.
With over 100 years of retail and manufacturing experience to its name, Bensons understands the importance of creating the tailored sleep experience for customers, putting Sleep Wellness™ at the heart of everything we do. As proud members of FIRA (Furniture Industry Research Association), Bensons has access to an unrivalled hub of expertise, covering all aspects of the furniture industry. This is reflected in our product range, some of which have been awarded the prestigious BSI Kitemark Accreditation, for demonstrating the highest possible quality standards.
Dane kontaktowe
4 East Terrace, Union Square Retail Park, AB11 5RD, Aberdeen, Aberdeenshire, Zjednoczone Królestwo
- 1224495862
4,7
Doskonała
312 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The reception was top-notch
9 stycznia 2026
Odpowiedź od Bensons For Beds - Aberdeen
We're glad our reception met your expectations. We appreciate your feedback!
Excellent customer service & super product
Excellent sales support. Fantastic communication around delivery. Great product.
18 stycznia 2026
Odpowiedź od Bensons For Beds - Aberdeen
We appreciate your positive feedback! We are so glad to hear that you experienced excellent sales support and fantastic communication regarding delivery.
great service and prompt delivery
13 grudnia 2025
Odpowiedź od Bensons For Beds - Aberdeen
We appreciate you sharing! We are so happy to hear you enjoyed our prompt delivery and great service. Thank you for your support.
Team Bensons
Very good sales staff very friendly
Very good sales staff very friendly.
Delivery on time. Old and new swapped in 5 minutes.
Very comfy mattress.
5 grudnia 2025
Odpowiedź od Bensons For Beds - Aberdeen
We're happy to hear that our sales team was friendly and helpful! We're also glad the delivery and swap went smoothly, and you find the mattress comfy. Thanks!
– Thank you, Jess- Team Bensons
Good deals and friendly staff
5 grudnia 2025
Odpowiedź od Bensons For Beds - Aberdeen
We appreciate you giving us five stars! We are so pleased that you found good deals and our staff friendly.
– Thank you, Jess- Team Bensons
Excellent people best customer service…
Excellent people best customer service ever experienced
2 grudnia 2025
Odpowiedź od Bensons For Beds - Aberdeen
We appreciate you taking the time to leave us this great review! We are so glad you experienced the best customer service from our people.
– Thank you, Jess- Team Bensons
Odpowiedź od Bensons For Beds - Aberdeen
Thank you for highlighting Caroline’s great customer service! We’re so glad she made your experience a positive one. 💜
Thank you for your positive review – Lauryn at Customer Care
Odpowiedź od Bensons For Beds - Aberdeen
We’re thrilled you had great support from start to finish—sales, delivery, and installation all working perfectly for you.
Take care and see you again soon!
Megan at Customer Care
The sales personnel are very polite…
The sales personnel are very polite and patient.
11 listopada 2025
Odpowiedź od Bensons For Beds - Aberdeen
We appreciate you sharing that our sales personnel are polite and patient. We're so glad you had a positive experience.
Until next time, thank you-
Megan at Customer Care
Great staff
Great staff, friendly and knowledgeable ensured that i got something that suited my budget
10 listopada 2025
Opinia niezależna
Odpowiedź od Bensons For Beds - Aberdeen
We're happy to hear that our friendly and knowledgeable staff ensured you found something suitable for your budget. Thank you for your positive feedback!
Thank you,
Lauryn at Customer Care
Odpowiedź od Bensons For Beds - Aberdeen
We appreciate you taking the time to leave us a review! We are happy to hear that our staff was helpful during your visit. 💜
Thank you for your positive review – Lauryn at Customer Care
I went to the gallows's corner one
I went to the gallows's corner one
I met Luke months ago about seeing about a bed he was so helpful he was with me for nearly an hour.
Had to wait to order a bed due to selling my house
I went back to Luke and he remember really nice guy helpful and nothing was to much trouble for me
Thanks Luke
29 października 2025
Odpowiedź od Bensons For Beds - Aberdeen
We're happy to hear that you had such a positive experience. It's great to know that our team member was so helpful and accommodating during your visits. Thank you for sharing your kind words; we appreciate your feedback!
Megan at Customer Care!
Highly recommended
Professional, friendly, helpful staff & advice from start to finish. Very good service.
22 września 2025
Odpowiedź od Bensons For Beds - Aberdeen
We are happy to hear that our professional and friendly staff provided helpful advice from the beginning to the end. Thank you for your amazing feedback,
Megan at Bensons for Beds
Odpowiedź od Bensons For Beds - Aberdeen
That’s what we love to hear—thanks a bunch for your 5 star review Primrose! • Catch you next time! Megan at Customer Care😊🙌
Very professional and kind staff
Very professional and kind staff
Helping with everything and not feeling pressure with my choices just giving me all answers and time for my choice. 👍
13 października 2025
Odpowiedź od Bensons For Beds - Aberdeen
We're happy to hear that our team member was super helpful. We appreciate your positive feedback and your time. Thank you for your positive review! – Lauryn at Customer Care 💜
Great experience
Great experience, Nina was knowledgeable and professional and helped us find perfect mattress.
9 października 2025
Odpowiedź od Bensons For Beds - Aberdeen
We're glad you enjoyed your experience. It's wonderful to know that our team member's expertise helped you discover the perfect mattress. Thank you for your feedback, Megan at Customer Care
Odpowiedź od Bensons For Beds - Aberdeen
Thanks so much! We’re thrilled you had a brilliant service experience!
Take care,
Megan at Customer Care⭐
Odpowiedź od Bensons For Beds - Aberdeen
Thank you for your great feedback! We’re glad our team and delivery service met your expectations.
Kind regards,
Megan
The Bensons for Beds Care Team
I needed a bed frame and mattress…
I needed a bed frame and mattress urgently.
The staff were great and let me know what options I had.
Made some nice savings too on promotion offers.
4 października 2025
Odpowiedź od Bensons For Beds - Aberdeen
Thank you for your feedback! We’re glad our team helped you find the right bed frame and mattress quickly—and that you saved with our promotions.
Best Wishes,
Megan
Bensons for Beds Customer Care
Friendly staffs. Customer Focus.
Friendly staffs at Benson for Bed at Union Square. Very helpful. Easy to talk to. We end up buying more than one items. Saving us trailing to other shops.
4 października 2025
Odpowiedź od Bensons For Beds - Aberdeen
Thank you for your kind words! We’re delighted our friendly team at Union Square made your visit easy and helped you find everything you needed—all in one place!
Best Wishes,
Megan
The Bensons for Beds Care Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.