Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Their online store and service is exemplary! I purchased an expensive frame from them and had some difficulty installing some new parts. Drew not only provided me excellent service in helping... Zobacz więcej

Oceniono na 5 z 5

Bought a bike from Alex at Ben's Cycle who was extremely knowledgeable and honest about the product's strengths and weaknesses. He told me to sleep on it and never pressured me into spending any mon... Zobacz więcej

Oceniono na 5 z 5

Sourcing parts for classic bikes (in my case, a 1972 Peugeot PX-10) is difficult unless you find the right sources, and Ben's is now one of them. I needed an inexpensive but good-qualityFrench... Zobacz więcej

Oceniono na 2 z 5

Hi, I made a purchase of a chrome industries storm jacket with you the day, however, I have not arrived despite having cast the purchase on 10th of September, i checked my delivery status but it k... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep rowerowy
  2. Sklep z akcesoriami rowerowymi
  3. Sklep sportowy

Informacje przekazane przez różne źródła zewnętrzne

Ever feel like you are just not sized right on your new bike? Or you didn't quite get the bike you originally went to the store to buy? We've heard the stories from both customers and customer’s friends who have been steered in a wrong direction in a bike sale. Maybe it's because the shop didn't carry the type of bike they wanted, had a particular model they needed to liquidate or maybe they didn't have the right size in stock, but still wanted the sale. That is definitely not the way to treat a new bike customer or any customer. A shop like that isn't concerned about your need or comfort on a bike; they just wanted a sale. Once you’re out the door...its money in their cash drawer and they're on to the next. We strive to make sure you're getting the right bike for your type of riding. Not only that; we won't put you on a bike that doesn't fit you properly. These are important things to us and they should be even more important to you. We want you to love riding your bike and will do our best to make sure you do.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

764 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

A Happy Ben's Customer

I'm a returning customer. I am grateful to have recently placed an order by phone with Matt. He is simply the most patient, and helpful customer service rep. that I have ever ordered from at any company. I don't plan to look elsewhere for my bicycle needs:-)

14 października 2015
Opinia niezależna
Oceniono na 2 z 5

Shipping problem

Hi,
I made a purchase of a chrome industries storm jacket with you the day, however, I have not arrived despite having cast the purchase on 10th of September, i checked my delivery status but it keeps coming in transit, I wonder when I will received it. My order Number is the 124131.

Enviado desde mi iPad

13 października 2015
Opinia niezależna
Oceniono na 5 z 5

Super easy, no problems.

I had a very simple order and it was completed and shipped to me very simply. I appreciated the many shipping preferences. I don't see any areas within my order that require improvement.

13 października 2015
Opinia niezależna
Oceniono na 4 z 5

Great Company

The company has several products to fix your problems. The website was tricky when it came to checkout. The product came fast and well packaged.

13 października 2015
Opinia niezależna
Oceniono na 5 z 5

Ben's Cycle review:

Let me start off by saying that there are companies out there with a much bigger web presence. So why you ask should I recommend everyone purchase from Ben's? I have purchased small things from Ben's 7-8 years ago and never thought much about it, until 2 weeks ago when I needed a frame & fork and miscellaneous drive-train components...I had questions regarding shipping and received a response within a couple of minutes. Not only did they ship a frame & fork (entire order) in an expedient time frame, but they did so at no additional cost to me. There isn't any reason to purchase anywhere else when these people bend over backwards to get it right! As long as I'm still pedaling, I'll get everything I need at Ben's! I know this review sounds too good to be true, just take my word for it...thanks Drew!
Safety Harbor, FL.

12 października 2015
Opinia niezależna
Oceniono na 5 z 5

WOW! Here faster than I could imagine!

Shipping speed was FAST. Got my item shipped out in half a day. It got here promptly and well protected by the packaging. Also, no other internet seller could beat the price on the item I bought. I definitely recommend Ben's Cycles

11 października 2015
Opinia niezależna
Oceniono na 5 z 5

My first onlime purchase from Ben's

Great price and shipping. I shopped at Ben's since the 50's when I lived in Milwaukee and knew Ben well. Great prices and advice! I moved to Sarasota FL in 2004 when I retired. Looking for a bike product- there was Ben's site. Great you're still in business in these competitive times. I'll buy from you the next time I need something.
Thomas Fugina

Pls pass message to Ben if he's still working in the store.

11 października 2015
Opinia niezależna
Oceniono na 5 z 5

Ben's Cycle is the best bicycle store on-line!

Ben's has a wide selection, great prices and very good stock of the bicycle parts I'm most likely to need. Fast delivery and good communications. One visit to its website and you know that Ben's Cycle is serious about the bicycle business and customer satisfaction. When I need something bicycling related - Ben's is usually the first place I go.

10 października 2015
Opinia niezależna
Oceniono na 5 z 5

Went the extra mile to please the customer

I had originally purchased a tool on eBay that I needed ASAP for my bike and the buyer ended up not actually having the item that I won. After receiving a refund for the item, I looked elsewhere. Ben's Cycle's website had shown that the tool was available for less (including shipping costs) than the tool I would have received from the eBay seller. After I placed my order I had received an email saying that there was a glitch in the system and it was not actually in stock; however, they'd be willing to sell me their slightly used shop tool that I needed at a discount of my original purchase price. I really needed that tool, so I was more than happy to accept the offer. I am grateful for Ben's Cycle to go the extra mile to offer me one of their shop tools in my time of need. Once received, the tool appeared to be in excellent condition and it worked out well for my application.

5 października 2015
Opinia niezależna
Oceniono na 5 z 5

Great!!

I bought a set of Campagnolo drop outs from Ben's Cycle online shop which were very reasonably priced. They were shipped out to me straight away and arrived sooner than expected. I'm very happy with the transaction and would recommend Ben's without hesitation.

5 października 2015
Opinia niezależna
Oceniono na 5 z 5

Overall great experience.

Great experience with Ben's Cycle.
Really fast shipping.
Great variety of Nitto product that I love.
I got a killer price on a Nitto BF123 and a NJ 89 stem.
I will shop again soon for a seat post.

27 września 2015
Opinia niezależna
Oceniono na 5 z 5

Excellent

Thanks to Ben's staff and helpful customer service and a well designed purchase system I had no problems ordering.

Thank you very much. I will refer and continue to shop with Ben's Cycle.

27 września 2015
Opinia niezależna
Oceniono na 5 z 5

Quick and efficient

Ben's Cycle confirmed and shipped my order the day I ordered it! This is great service and the communication was excellent.

I have received the products that I ordered just as I ordered at a very good price. Overall I am highly satisfied keep up the great service!

23 września 2015
Opinia niezależna

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