Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Their online store and service is exemplary! I purchased an expensive frame from them and had some difficulty installing some new parts. Drew not only provided me excellent service in helping... Zobacz więcej

Oceniono na 5 z 5

Bought a bike from Alex at Ben's Cycle who was extremely knowledgeable and honest about the product's strengths and weaknesses. He told me to sleep on it and never pressured me into spending any mon... Zobacz więcej

Oceniono na 5 z 5

Sourcing parts for classic bikes (in my case, a 1972 Peugeot PX-10) is difficult unless you find the right sources, and Ben's is now one of them. I needed an inexpensive but good-qualityFrench... Zobacz więcej

Oceniono na 2 z 5

Hi, I made a purchase of a chrome industries storm jacket with you the day, however, I have not arrived despite having cast the purchase on 10th of September, i checked my delivery status but it k... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep rowerowy
  2. Sklep z akcesoriami rowerowymi
  3. Sklep sportowy

Informacje przekazane przez różne źródła zewnętrzne

Ever feel like you are just not sized right on your new bike? Or you didn't quite get the bike you originally went to the store to buy? We've heard the stories from both customers and customer’s friends who have been steered in a wrong direction in a bike sale. Maybe it's because the shop didn't carry the type of bike they wanted, had a particular model they needed to liquidate or maybe they didn't have the right size in stock, but still wanted the sale. That is definitely not the way to treat a new bike customer or any customer. A shop like that isn't concerned about your need or comfort on a bike; they just wanted a sale. Once you’re out the door...its money in their cash drawer and they're on to the next. We strive to make sure you're getting the right bike for your type of riding. Not only that; we won't put you on a bike that doesn't fit you properly. These are important things to us and they should be even more important to you. We want you to love riding your bike and will do our best to make sure you do.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

764 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Quick delivery from US to NZ

I used Ben's Cycle to get hold of a fat tyre that seems to be in short supply. The website made it clear the tyre was in stock so I was comfortable to order it without worry it was going on back order to the seller. It shipped quickly and arrived promptly also, all the way to New Zealand. Definitely recommended.

19 września 2015
Opinia niezależna
Oceniono na 5 z 5

The Best online bike shop

Ben's was the only online shop that had all the parts I needed when converting my mtb to single speed. I really like the Project List in the members section, It makes it a lot easier to keep track when ordering multiple parts or if you have more than 1 project your ordering for. Service was good, shipping was fast, they have a good selection of parts and located in the best city in America. Go Packers!!!!!

16 września 2015
Opinia niezależna
Oceniono na 5 z 5

Quick, Accurate, Best Price

Bens has great prices on Nitto stuff, 20% off labor day sale made it even better. Shipping was quick, the package arrived with everything in good shape. Thanks Bens!

15 września 2015
Opinia niezależna
Oceniono na 5 z 5

Quick service

Item arrived quickly and as advertised. Would recommend Ben's, would do business with them again.

6 września 2015
Opinia niezależna
Oceniono na 4 z 5

Great Stock and delivery

Nice people to deal with. Handled my order well over the phone and the stuff came very quickly. I would have given 5 stars but the tubes of glue were not packed in a box and could have been damaged in shipment but mine were OK.

6 września 2015
Opinia niezależna
Oceniono na 2 z 5

False information

I ordered a product from Ben's Cycle on Ebay. I got an order confirmation and couldn't wait for my new pack. I waited expectantly for a few days, then I got an email that the order was cancelled because the product was no longer in stock. It made me wonder why it was on ebay...
So I called the store and they informed me that the "brick and mortar" store had sold the product after I had ordered it.
Made me wonder about the communication within Ben's Cycle. It was pretty disappointing.

5 września 2015
Opinia niezależna
Logo Ben's Cycle

Odpowiedź od Ben's Cycle

We are really sorry for that. Since we share our stock with our "walk-in" customers this type of thing can happen every blue moon. I wish the original out-of-stock contact would have been handled better; but what was done is done. The only thing we can do is have you contact matt at benscycle dot com and he could try and source a different bag as replacement; we would make it worth you're while.
Best regards,
Ben's Cycle

Oceniono na 5 z 5

Great experience

A hard to find headset was available at Bens cycles quick email answered swiftly to confirm international postage and fees and the item was ordered and on its way shortly after arrived well packaged and fits which is a bonus. Professional outfit in my opinion Thank you..

1 września 2015
Opinia niezależna
Oceniono na 5 z 5

10/10 Would shop again

Being one of the few stores in the US to carry what I was looking for (Dia-Compe DC 139 Brake Levers) I went ahead and ordered from Ben's. After receiving confirmation that my order was shipped, but having no tracking number, I contacted the store and Matt helped me out, even ensuring that my order arrived before I was to leave for a trip and potentially miss the original delivery date. Great customer service like this is why I'll shop from Ben's again in the future.

31 sierpnia 2015
Opinia niezależna
Oceniono na 5 z 5

Great Online Experience

My order was shipped promptly, arrived on time and was exactly what I needed at a cheaper price than I could find with other bike shops. Can't ask for more than that.

31 sierpnia 2015
Opinia niezależna
Oceniono na 5 z 5

A great online bike resource!

I love Ben's Cycle! I live in Chicago so shipping is crazy fast. When I need something quick I like to use them. Returns have always been quick and easy as well, which can be a major pain from other suppliers. I like that they provide thorough order tracking and documentation too, which has been helpful as a reference for insurance, future parts ordering, etc. Their selection of parts runs a good range from top end to more budget friendly to please most customers. I know other sites that stock only cutting edge, high priced gear so it's nice to have affordable options without feeling like I'm buying junk. Even their lower end parts still feel like good quality. I've built a couple of bikes up from parts from Ben's so far and plan on using them on future projects.

30 sierpnia 2015
Opinia niezależna
Oceniono na 5 z 5

Know Their Stuff..............

You could say this is my first rodeo.
Need a special adapter part for my Fat Bike Pass Thru rear axle.
I had just an inkling of what was needed.
Not only did they know what I was talking about they provided the correct part, and it was in Hawaii in 3 days.
Just the best!

30 sierpnia 2015
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej