Des voyous en liberté !! Comme tout le monde un achat débité mais jamais livré ! On peut peut-être penser à un recours collectif ppur mettre en prison ces ESCROCS !! Marre de ce faire arnaquer par d... Zobacz więcej
Reakcja na opinię
Beauty Expert
Dziękujemy za odwiedzenie portalu Trustpilot. Niestety, publikowanie recenzji na tej stronie nie jest już możliwe, ponieważ strona internetowa firmy została zamknięta. Zapraszamy do skontaktowania się z nami, jeśli masz jakiekolwiek pytania.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I placed order for next day delivery & made sure I ordered before there 12pm cut off. Still hasn't been shipped. Company said order not shipped as Royal mail didn't collect parcel. They said would r... Zobacz więcej
Reakcja na opinię
Dont believe their expected delivery dates..I ordered Murad dark circle corrector on 6thdec..Expected date of delivery was 20-28dec..still havnt received the product.Moreover,when i track the parc... Zobacz więcej
Reakcja na opinię
Lisseur commander le 16/06 sois disant livraison sous 48h , aucun retour , argent débité desuite a la commande Et numéro de téléphone ainsi qu’adresse mail erronée . Donc aucun moyen de les contacte... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Dane kontaktowe
Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Cheshire, Zjednoczone Królestwo
- 0161 813 1479
- www.beautyexpert.co.uk
Inni użytkownicy przeglądali również
Odpowiedź od Beauty Expert
Cheers for leaving your 5 star review!
This is what I love to hear regarding your buying experience.
Have a good day,
Matt
I'm still waiting on my order......I…
I'm still waiting on my order......I have no way of contacting these people. Can anyone give me a way to contact them.
Order has arrived.....thanks Matt
22 maja 2021
Opinia niezależna
Odpowiedź od Beauty Expert
Susan, I am sorry to hear of this late delivery.
I do want to assist and get this resolved, I have just messaged you via your account. Please sign in to view this and get back to me.
Kind regards,
Matt
I was earlier disappointed with my…
I was earlier disappointed with my order from your website. I have got the assistance from your staff, Olivia who checked, enquired and followed my order. I feel relief and trust your website better.
22 maja 2021
Opinia niezależna
Odpowiedź od Beauty Expert
Cheers for leaving your 4 star review!
This is what I love to hear regarding your buying experience. We are always here happy to help.
Have a good day,
Matt
Very polite
Very polite, good english, very helpful. I hope what he said will confirm in the future.
20 maja 2021
Opinia niezależna
Odpowiedź od Beauty Expert
Cheers for leaving your 5 star review!
This is what I love to hear regarding your buying experience.
Have a good day,
Matt
My worst online buying experience
One of the worst experiences of my life with a company having purchased online from them and then never received the product. It took 7 weeks of back and forth with online messages, proof from the delivery company that they never received the product at all from Beauty Expert and a final threat of legal action from me to get any kind of intelligent response. I would rather chew my own toenails off than ever have to deal with them again. And I’m still waiting on my refund. Laughable.
18 maja 2021
Opinia niezależna
Odpowiedź od Beauty Expert
Hello
Thank you for leaving your review.
I am truly sorry to hear of this experience. I have sent you a message via your online account in respect of this to provide further assistance.
Please take the time to view this message when you are able to do so.
Kind Regards,
Kayleigh
Wereldwijd gratis verzending!
Ik kwam deze website laatst tegen en ik dacht laat ik het eens proberen. Veel producten zijn hier veel goedkoper dan als je ze in Nederland koopt of besteld. Ook heb je hier gratis verzending op elk product! De bestelling die ik had gedaan was snel geleverd. Aanrader!
17 maja 2021
Opinia niezależna
Odpowiedź od Beauty Expert
Bedankt voor het delen van je ervaringen en het is altijd een plezier om deze feedback van onze trouwe klanten te ontvangen.
Wij danken u voor uw tijd en wensen u een goede dag.
Vriendelijke groeten,
Tracie
The agent was friendly
The agent was friendly, helpful and competent. The matter was solved within minutes. Thank you!
17 maja 2021
Opinia niezależna
Odpowiedź od Beauty Expert
Thank you for taking the time to leave your review. It's always such a pleasure to receive this feedback from our loyal customers!
Your feedback is important to us and we will always use this to improve our service.
Please don't hesitate to contact us if you have any further questions or queries, we would be more than happy to assist.
Take care, and have a lovely day.
Kind Regards,
Tracie
Order arrived within a few days. Very satisfied
Order arrived within a few days. Very satisfied.
15 maja 2021
Opinia niezależna
Odpowiedź od Beauty Expert
Thank you for taking the time to leave your review. It's always such a pleasure to receive this feedback from our loyal customers!
Your feedback is important to us and we will always use this to improve our service.
Please don't hesitate to contact us if you have any further questions or queries, we would be more than happy to assist.
Take care, and have a lovely day.
Kind Regards,
Tracie
Is Beauty expert legit?
Was concerned after reading some of the reviews, however was very impressed by the speed of delivery and quality of the product - all as advertised!
9 maja 2021
Opinia niezależna
Odpowiedź od Beauty Expert
Hello
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Odpowiedź od Beauty Expert
Hello
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Very helpful and efficient service
Very helpful and efficient service. Easy to communicate and problem-solving. Thanks.
7 maja 2021
Opinia niezależna
Odpowiedź od Beauty Expert
Thank you for taking the time to leave your review. It's always such a pleasure to receive this feedback from our customers!
Please don't hesitate to contact us if you have any further questions or queries, we would be more than happy to assist.
Take care, and have a lovely day.
Kind Regards,
Tracie
Wrong delivery charge
I have just ordered from this company for the first time. I noticed the delivery charge was wrong, it was too much. I went on live chat with Georgia and explained the situation. Straight away an apology was given and a refund of the difference promised. I was very impressed and hope that it will be forthcoming.
6 maja 2021
Opinia niezależna
Odpowiedź od Beauty Expert
Thank you for taking the time to leave your review. It's always such a pleasure to receive this feedback from our customers!
Your feedback is important to us and we will always use this to improve our service.
Please don't hesitate to contact us if you have any further questions or queries, we would be more than happy to assist.
Take care, and have a lovely day.
Kind Regards,
Tracie
Highly recommended
Competitive price, well packaged and delivered quickly. Highly recommended!
5 maja 2021
Opinia niezależna
Odpowiedź od Beauty Expert
Hello
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
item was a great price
item was a great price, far cheaper than anywhere else! Exactly what I wanted and arrived quickly.
1 maja 2021
Opinia niezależna
Odpowiedź od Beauty Expert
Hello
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Great service
Ordered all my hair products on a Tuesday and arrived by Friday.. Excellent service.
30 kwietnia 2021
Opinia niezależna
Odpowiedź od Beauty Expert
Thank you for sharing your experience and it is always a pleasure to receive this feedback from our loyal customers. We thank you for your time and wish you a good day.
Kind regards,
Tracie
Still haven’t received my order and…
Still haven’t received my order and it’s not tracked..
29 kwietnia 2021
Opinia niezależna
Odpowiedź od Beauty Expert
Dana, I am sorry to hear of this delivery issue.
I do want to assist and get this resolved. I have just messaged you via your account. Please sign in to view this and get back to me.
Cheers,
Matt
The people are not trustworthy.
The people are not trustworthy.
Orders do not arrive.
When you ask for refund, you only get half of what you paid and everyone you will talk with will appear to know nothing. Even though there is record of your order on their website.
The service was painful and I just gave up.
I do not recommend Beauty expert.
Service is poor, website is misleading.
I paid for 30 items only received 10 items and spent a month hearing stories and stories. After that was told your order maybe with your neighbor. How rude and insensitive.
28 kwietnia 2021
Opinia niezależna
Odpowiedź od Beauty Expert
Hello,
Thank you for leaving your review. I am truly sorry to hear about this issue. I am unable to locate your account at present, however I have sent you a message requesting further information, so I am able to help in resolving this matter for you.
Please respond to this message at your earliest convenience, I look forward to hearing from you.
Kind Regards,
Tracie
I love the Beauty Expert website
I love the Beauty Expert website; I have always been able to find what I want. Delivery is brilliant and all product come packed well.
27 kwietnia 2021
Opinia niezależna
Odpowiedź od Beauty Expert
Hello
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Sue
Odpowiedź od Beauty Expert
Hello
Thank you for leaving your review!
It is always a pleasure to receive this feedback from our loyal Customers.
Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.
Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.
Take care, and have a lovely day.
Kind Regards,
Kayleigh
False promises
I was very disappointed that, although they sent an ad saying if I spent more than £70 on the brand I would get a gift, I did not do so. The exact same thing happened with Look Fantastic - which is, I now know, a sister company.
21 kwietnia 2021
Opinia niezależna
Odpowiedź od Beauty Expert
Hello Anne,
Thank you for leaving your review.
I am very sorry to hear that you have had an issue with your order and have sent you a message to your online account with a further update.
Regards,
Sue
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.