Diane dolman is the best account manager I’ve ever had the pleasure of dealing with. Diane always goes the extra mile and her communication is top draw. Please make sure Diane is employee of the month... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Phillip is the most helpful person you could speak to, immediately resolves our IT issues as quickly as possible. I'm sure we must wind him up with never doing updates etc, but he's still very patient... Zobacz więcej
Phillip Fielding at BDR was superb, he transferred my old laptop to my new laptop professionally, efficiently and with a lot of care and attention making sure I was happy with the new layout etc. Than... Zobacz więcej
Received invoice but not ordered from this company. We believe a scam. Phoned to check what happening received emails and tickets but no reply expect weeks later saying being resolved but not had any... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Naprawa i serwis komputerów
- również w kategorii:
- Dostawca alarmów pożarowych
- Dostawca energii
- Operator telewizji kablowej
- Telewizja przemysłowa
Napisane przez firmę
We are BDR Group. The UK's Multi Award-Winning Choice for IT and Telecoms Solutions. Delivering Excellence since 1991 with our 250+ staff.
Dane kontaktowe
Caspian House, CV379NR, Stratford Upon Avon, Zjednoczone Królestwo
- 0800 975 3000
- hello@bdrgroup.co.uk
- www.bdrgroup.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 46% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
We have been customers of BDR for a…
We have been customers of BDR for a number of years and we have had good service from BDR in these years, however we now have exceptional service from BDR as we have been given a dedicated IT support team leader to assist with any issues we encounter and I have to say Kyle Byron-Morgan you are worth your weight in gold he is attentive to my Poor IT knowledge :-) but also he can fix any problems you throw at him and more importantly he is quick to respond as in business time is money. Thank you Kyle :-)
This week I just began my new job and…
This week I just began my new job and had a lot of things that needed to be set up by BDR. Jerome has answered all of my questions and has been responsive and incredibly helpful! He is quick to jump on a call or answer an email and no question is too small and no ask is too big. I've worked with a lot of IT professionals in the past and Jerome is by far one of the best people I've worked with throughout my career!
Great IT support
We have been using BDR for a couple of years and one thing I got to say is they are very knowledgeable. Phil, who regularly helps us, has always been helpful with our IT issues and is polite and friendly on the phone with our users.
Kyle Byron-Morgan is fantastic
Kyle Byron-Morgan is fantastic - very approachable, nothing is too much to ask and always on hand to help. Very personable and easy to get on with. Thanks for all of your help Kyle.
Have been working with BDR for a number…
Have been working with BDR for a number of years now always found them very accommodating and adaptable Liam Green in particular is a great help.
Issue with VPN was sorted quickly by…
Issue with VPN was sorted quickly by Joe Brooks.
Excellent service
Kyle is always very happy to help and…
Kyle is always very happy to help and does his best to resolve your matter. He provides feedback regarding the issue and on how he resolved it. Very informative and helpful
Kyle at BDR is my go to person if I…
Kyle at BDR is my go to person if I have any IT issues. He always sorts everything out in a speedy fashion. would highly recommend.
The IT support engineer
The IT support engineer, Joe Brooks, was most efficient, and solved my problems within a tight timescale
Excellent service
Excellent service
Many thanks to Joseph Brooks from BDR Group who this morning sorted out my VPN issue quickly to enable me to log on and start work
Jack Thomas
Jack Thomas helped us enormously. He was professional and thorough and fixed our I T problem with little disruption to our clinic
I have dealt with Kyle Byron many times…
I have dealt with Kyle Byron many times and I cannot speak highly enough of him. As someone who really does not know much at all about IT issues, Kyle has been there to solve all problems, efficiently and quickly to resume our working day. I would like to thank him from all of us here and look forward to dealing with him in the future! Well Done, Kyle.
Kyle Byron-Morgan is an asset to the…
Kyle Byron-Morgan is an asset to the team. Friendly, efficient and a good communicator, I'm yet to create or identify a problem he hasn't been able to resolve!
Prompt service from support team
Thank you to Kyle for always providing prompt and professional advice and service.
Jerome is a star
Jerome is a star. He always responds to our enquiries/problems promptly and will not leave until he has fully completed the job, and double checked over any issues. He is always on hand to help us when we need him
Determined to resolve my issue
After much perseverance Jerome managed to connect my external device to my work laptop, enabling me to work from home when required, which has given me essential flexibility in my work role. He stayed calm and determined throughout the process and would not leave the issue unresolved. He definitely went the extra mile for which I am very grateful!
Good response times and sort most…
Good response times and sort most things quickly thank you - we have used them for several years now and havent had something they cant resolve yet . IT also supplied at reasonable costs
Jack Chidgey managed our IT migration…
Jack Chidgey managed our IT migration to cloud services with amazing patience and excellent clarity whilst explaining the process as he went through each step.
Brilliant support and a seamless process.
Martin came to complete an additional…
Martin came to complete an additional phone to our circuit of phones to an external meeting room - it was pouring with rain literally all day he worked incredible hard and did everything we asked and more and did not complain or crumble -nothing was to much trouble for him - we are very pleased with him and the work he did for ourselves - was completed in a tidy and very professional manner and nothing was to much trouble at all - all he asked was for a cup of tea ! Pls pass our appreciation on
Philip Fielding is always helpful and…
Philip Fielding is always helpful and goes above and beyond to resolve any issues.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








