This is what I wrote to them "Thank you so much for your trouble in this matter, you have made a bewildered oap very happy. I'm old enough to remember when good customer service was quite norma... Zobacz więcej
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Zobacz, co mówią recenzenci
Everything was efficiently dealt with and delivery timescale was better than I had expected. The only downside which I guess Bathstop had no control over was the toilet seat was delivered by DPD in da... Zobacz więcej
Mixed review!! This screen was bought to replace one previously installed, this was the closest match I could find. It wasn’t easy even for a professional bathroom fitter to follow the instructions... Zobacz więcej
First class service from Bathshop321. I was contemplating the purchase of a sink / worktop but needed specific measurements to ensure the unit would fit. I sent an email to Bathshop321 and received... Zobacz więcej
Informacje dotyczące firmy
O Bathshop321
Napisane przez firmę
Bathshop321 is a family-run UK business offering a wide selection of bathroom suites and products for sale online including baths, toilets, basins & sinks at the best price possible prices.
We are The UK's Best Value Bathroom Shop.
We supply thousands of quality well priced, quality bathroom suites every month from market leading brands and help customers to design and choose products for standard bathrooms, wet rooms, compact & small bathrooms, en-suites as well as complete bathroom solutions.
Our Bathroom products come in a variety of styles including modern & contemporary suites, L and P shaped shower baths, corner, whirlpool and double-ended baths. We also have a range of accessories including wetroom & bath panels, concealed cisterns, taps, shower enclosures, vanity units and basins, bathroom heating and furniture.
Established in 2009, our underpinnings stem from over 40 years of experience in supply and manufacturing of stylish and affordable bathroom suites and accessories.
Our dedicated team of bathroom experts are on hand 5 days a week to ensure you buy the right bathroom products for your project; this is reflected in our ‘Rated Excellent’ Trustpilot score.
Just call 0330 053 6040 to speak to one of our friendly and knowledgeable UK team members..
*Subject to Terms and Conditions.
Dane kontaktowe
Unit E9, Stanley Green Business Park, Countess Avenue, SK8 6QS, Cheadle, Cheshire, Zjednoczone Królestwo
- 0330 053 6040
- customer@bathshop321.com
- www.bathshop321.com
4,4
Doskonała
4 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 75% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Always helpfull
26 stycznia 2024
Very helpful in showroom!
Very helpful in showroom!
Good on communication when my
Order was there!
Overall was very good service.
10 stycznia 2024
An absolute recommend.
Great store,fantastic staff and first class service..Really good selection at more than reasonable prices..A total recommend.
23 stycznia 2024
Amazing service very reasonable…
Amazing service very reasonably priced aftercare service very helpful great bargains to be had at nearly half the price
20 stycznia 2024
Brilliant after service with Mike
Brilliant after service with Mike , very impressed with the customer service from the start of the order , and with a query later on was dealt very professional manner
17 stycznia 2024
Great customer service and support
Great customer service and support, agent was fabulous
17 stycznia 2024
Odpowiedź od Bathshop321
Thank you very much for your kind feedback - I am glad you were happy with our service and hope to assist you again in the near future
A good experience
I was welcomed into the shop and was served by a knowledgeable lady who was very helpful
13 grudnia 2023
Bathshop321 ALWAYS xx
Friend helpful honest staff. Went out of their way for me xx
Great pricing and quality
Thank you xxx
12 grudnia 2023
Very helpful friendly and knowledgeable…
Very helpful friendly and knowledgeable staff made the experience satisfying. Prices were competitive too!!
1 grudnia 2023
Decent service but poor communication
Decent service but poor communication. They send you an email the day before delivery asking you to email them if you are not going to be at home. I emailed the straight away to ask if my purchase could be delivered in the afternoon. No response and so I had to change my plans which was time consuming and inconvenient. So, what’s the point of asking if you have no apparent intention to act on a reply from a customer? Today I received a text with a phone number to call but it’s too late now, I’ve already had to change plans! Delivery driver was great, friendly and professional.
7 grudnia 2023
Opinia niezależna
Don’t Waste Your Money, Use someone else
Customer service and products absolutely awful. They don’t deserve 1 star!
Ordered items that turned up damaged (I have a photo of them on their delivery van with the box damaged) driver assured me that the products were fine and the cardboard had just ripped. On opening the box when we came to fit the suite it had obviously been dropped and was badly damaged. Reported it straight away with the image of the item on their van clearly showing the damaged box, however got a response to say that as we didn’t report it within 3 days there’s nothing they could do however I could purchase a new one at full cost if I wanted… how kind of them!
On another note their items are poor quality anyway their stuff makes ikea look like a premium brand!
There are plenty of other bathroom showrooms on the same industrial estate as the Cheadle store do yourself a favour and use someone that’s more reputable Bathstore321!
6 grudnia 2023
Opinia niezależna
Odpowiedź od Bathshop321
Thank you for taking the time to leave a review. I just want to address your comments with a few facts:
You received your delivery on 31st August
You have not contacted us about any issues with your items until yesterday.
You have had the items for more than 100 days and not checked them
You have come into the showroom and shouted at and intimidated three female staff
If you want a replacement unit then you will have to place an order and we will deliver it for you.
No other company on this trading estate would replace your unit for you under the same circumstance
As for the quality of our items - every single item you have bought was on display and available to view and inspect before purchase - we sell good quality goods at excellent prices and pride ourselves on this.
Brilliant Customer Service
I ordered a shower, but unfortunately it wouldn't have come in time for my plumber to complete my bathroom. I phoned Mikey in the store loads of times to try to rearrange delivery and he was brilliant!!!! I am in the customer service industry and the service I received was SO good. I requested a refund and Mikey said I would receive a full refund. I was expecting to wait a few workings days at least, but when I checked my bank the next working day the refund was there! I will definitely buy from them in the future and recommend to others. Brilliant service! Thank you!!!!!
2 grudnia 2023
Opinia niezależna
Excellent service
Excellent service from Laura and her colleague helping with a new WC. First time shopping at 321 and pleasantly surprised by the product range and pricing
23 listopada 2023
Arrived on time
I ordered two radiators separately and the both arrived on time and when they said they would
22 listopada 2023
Great service! Extremely helpful, courteous and prompt
Extremely helpful and prompt handling of all my enquiries and fast shipping to help me get my bath purchase to the shipper for onwards transmission.
22 listopada 2023
The first bath panel received was…
The first bath panel received was incorrect. Unusual these day's I actually spoke to Bath Store people on the phone!!!, both male and female, the team there were very helpful sorting the problem out . The replacement panel arrived a week later. All's well now, Exceptional service.
The Bath Store is a great place to deal with nice people. Arthur Cole.
7 listopada 2023
Great company to deal with.
Great company to deal with.
Excellent price, excellent communications and a really professional delivery partner - Robert Lee.
Top quality companies shine though and I would buy from Bathshop321 again and recommend them to friends to family.
Thank-you.
1 grudnia 2023
Opinia niezależna
Satisfied from Berkshire
Extremely helpful on tele sales and they made every effort to get the product to me as quickly as possible.
10 listopada 2023
Great helpful staff
23 października 2023
Fantastic service
17 października 2023
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