We purchased a car from Barrett’s Kia and Michael Rose who sold us the car was extremely helpful and knowledgeable and made our purchase a very smooth transaction also he was still very helpful when... Zobacz więcej
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Had my Land Rover serviced in February, the experience was below expectation, and my expectations were average anyway. However, it was convenient due to work, I gave feedback, some positive around t... Zobacz więcej
Brandon was knowledgeable and really helpful providing an informative tech talk for my new BMW X1. Definitely worth having the talk and being shown the cars features as there are so many, now I can g... Zobacz więcej
Reakcja na opinię
From the start we dealt with Duncan when purchasing the car who went out of his way to be helpful and said any problems to contact him, which we did when we couldn't understand all of how the dashboar... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
BARRETTS OF KENT, SINCE 1902. COMBINING TRADITIONAL VALUES OF THE PAST, WITH THE CARS OF THE FUTURE. Proud new and used car retailers for Jaguar, Land Rover, BMW, MINI, Motorrad, Kia, Nissan and Honda. With over 120 years of experience as a family-owned and operated business, we pride ourselves on great customer service and our wealth of automotive knowledge. We are passionate about making the car buying process an enjoyable experience, with a team of professional staff, that you can trust and rely on to guide you through seamlessly. Our service doesn’t just stop when you leave our showrooms, we are here to help you through your entire journey, which is why we build the strong, long-lasting relationships we have with our customers. Motorr
Dane kontaktowe
Broad Oak Road, CT2 7PQ, Canterbury, Zjednoczone Królestwo
- www.barrettskent.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 60% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
First impressions when I walked through…
First impressions when I walked through the doors at bmw was 1st class front of house team were fantastic warm friendly greeting explained everything in a relaxed manner offered coffee a comfortable seat made to make you feel welcome same as the service team first class service explained everything recall work carried out no fuss and car cleaned before I got it back 👍

Odpowiedź od Barretts Motor Group
Great service and very good…
Great service and very good communication throughout

Odpowiedź od Barretts Motor Group
So nearly good
On a recent recall visit I decided to have the oil service completed which they did in good time and without any issues. Was given a loan car which was nice and Tanya was very efficient with updates and info during the visit and overall I’m pleased with the customer experience. Two things however, my service indicator has not been reset so I’m still showing and inspection on the computer and the vehicle wasn’t washed which I was lead to believe was part of the visit. Nearly five stars but…

Odpowiedź od Barretts Motor Group
Had a really great experience at Barretts Landrover and Jaguar in Canterbury.
Had a really great experience at Barrett’s Canterbury on Friday. I had booked to have a new key cloned and was made to feel very welcome. I opted to wait and was plied with coffees and some delicious cake! My car was returned to me having been given a very thorough clean. I would definitely return for future needs and would highly commend all the members of staff for their friendly and helpful attitudes to customers.

Odpowiedź od Barretts Motor Group
Always such friendly service …
Always such friendly service and love that they offer a return bus in to Canterbury town centre whilst you wait for the car to be serviced. Managed to get my car in earlier than planned and i can’t thank them enough.

Odpowiedź od Barretts Motor Group
Older BMW recall work
I brought my old BMW in for some recall work this week at Barrett’s Canterbury. As I have always experienced with Barratts everything ran smoothly and it was back within the day. Thanks

Odpowiedź od Barretts Motor Group
good service collect and deliver 👍
Was happy with home service Collect and deliver on time. 👍

Odpowiedź od Barretts Motor Group
Always so helpful to me whatever I…
Always so helpful to me whatever I contact them about.

Odpowiedź od Barretts Motor Group
Very Professional Warm Service
Great Service As Usual, From Front of House Greeting with Emma, Attentive Staff In Waiting Area And Of Course First Class Attention Of Engineer Aaron. And All
Paperless. (Car Returned Spotless)

Odpowiedź od Barretts Motor Group
Very good service by Barretts…
Very good service by Barretts Mini.Everybody was really nice & helpful.

Odpowiedź od Barretts Motor Group
My car went in for a recall
My car went in for a recall, I was given a courtesy car and I was kept informed,bi needed a couple of other things done..I was pleased when they said I would get £100 off my bill because of the recall.
I have been going to Barrets Canterbury over many years and always receive good service, they know how to look after their customers.

Odpowiedź od Barretts Motor Group
Excellent service and very good…
Excellent service and very good communication

Odpowiedź od Barretts Motor Group
Excellent service from Barrett’s Land…
Excellent service from Barrett’s Land Rover, in particular from Melody. Would be happy to use again.

Odpowiedź od Barretts Motor Group
Well done to all of the team
Well done to all of the team
Keep doing what you doing guys
All the best

Odpowiedź od Barretts Motor Group
Recall
Great experience on my BMW ALPINA recall, everyone from the front desk to the technician where very nice, polite and professional, one bit liked in particular was the video of the healt inspection, I believe that is a very clever thing to do, well done Barretts BMW Canterbury!

Odpowiedź od Barretts Motor Group
I am always happy with the service at…
I am always happy with the service at Barretts BMW. The car service and brakes replacement was completed by midday which meant I had as little inconvenience as possible.

Odpowiedź od Barretts Motor Group
Brilliant Customer Service
Brilliant Service - Always use collection and delivery and the drivers are always polite and helpful. Was kept updated on my vehicle throughout the day.

Odpowiedź od Barretts Motor Group
Excellent service from Barretts Mini…
Excellent service from Barretts Mini Canterbury great health check video, kept fully informed. Simple and easy to book service and check in all done online Top job as always

Odpowiedź od Barretts Motor Group
MINI's service and MOT in one day
I dropped off my MINI for its service and MOT first thing in the morning and the video healthcheck was sent to me late morning so that I could authorise the necessary tyre changes in time for the MOT to be completed that day. It was a big service and all done with the MOT in one day. A smooth and efficient process.

Odpowiedź od Barretts Motor Group
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