We purchased a car from Barrett’s Kia and Michael Rose who sold us the car was extremely helpful and knowledgeable and made our purchase a very smooth transaction also he was still very helpful when... Zobacz więcej
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Had my Land Rover serviced in February, the experience was below expectation, and my expectations were average anyway. However, it was convenient due to work, I gave feedback, some positive around t... Zobacz więcej
Brandon was knowledgeable and really helpful providing an informative tech talk for my new BMW X1. Definitely worth having the talk and being shown the cars features as there are so many, now I can g... Zobacz więcej
Reakcja na opinię
From the start we dealt with Duncan when purchasing the car who went out of his way to be helpful and said any problems to contact him, which we did when we couldn't understand all of how the dashboar... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
BARRETTS OF KENT, SINCE 1902. COMBINING TRADITIONAL VALUES OF THE PAST, WITH THE CARS OF THE FUTURE. Proud new and used car retailers for Jaguar, Land Rover, BMW, MINI, Motorrad, Kia, Nissan and Honda. With over 120 years of experience as a family-owned and operated business, we pride ourselves on great customer service and our wealth of automotive knowledge. We are passionate about making the car buying process an enjoyable experience, with a team of professional staff, that you can trust and rely on to guide you through seamlessly. Our service doesn’t just stop when you leave our showrooms, we are here to help you through your entire journey, which is why we build the strong, long-lasting relationships we have with our customers. Motorr
Dane kontaktowe
Broad Oak Road, CT2 7PQ, Canterbury, Zjednoczone Królestwo
- www.barrettskent.co.uk
4,5
Doskonała
1 tys. recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 60% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Barretts Motor Group
Hi G Clark,
Thank you for your five-star review and great comment.
Welcomed by staff and generally very…
Welcomed by staff and generally very well looked after with refreshments while I waited for my MOT check.
25 listopada 2024
Opinia niezależna
Odpowiedź od Barretts Motor Group
Hi Alan,
Thank you for your five-star review and great comments.
Barretts Ashford could not care less !
Barretts Canterbury amazing service, sadly Barretts
Ashford are clueless when asked a question about thier cars, and really lack customer service skills.. by all accounts they dont need customers who have purchased a car from another dealer!!
26 listopada 2024
Opinia niezależna
Odpowiedź od Barretts Motor Group
Hello Mr Anthoney,
We're disappointed to hear our service fell short of your expectations. Our Service Manager, Lee Turner would like to discuss your recent experience further however, we are struggling to find your contact details. Please call us on 01233 500555 so we can investigate this further.
Good communication and friendly staff.
No issues always looked after by the staff
25 listopada 2024
Opinia niezależna
Odpowiedź od Barretts Motor Group
Hi Gary,
Thank you for your five-star review and great comments.
Helpful and Friendly service…
Helpful and Friendly service department, I purchased my F-Type here 3 years ago and have returned every year for its annual service and M.O.T., Barretts are not my nearest maindealer but sometimes you have to go the extra miles.
25 listopada 2024
Opinia niezależna
Odpowiedź od Barretts Motor Group
Hi Neil,
Thank you for your five-star review and great comments. Thank you for your continued returns, especially travelling the distance to reach us, we look forward to welcoming you back you on your next visit.
Ww have always had extremely good…
Ww have always had extremely good service at Barretts Canterbury. This is why we return over many years.
14 listopada 2024
Opinia niezależna
Odpowiedź od Barretts Motor Group
Hi Cindy,
Thank you for your five-star review and great comments.
Very good service
Very good service. Collection and return excellent. Only miniscule problem was Health Report video had no sound but that would not detract from 5 stars!
21 listopada 2024
Opinia niezależna
Odpowiedź od Barretts Motor Group
Hi Mr Talbot, thank you for your five-star review and great feedback. We're glad you experienced great service at Barretts.
Great communication
Great communication, efficiently rectified a small warranty issue with a free gift for my inconvenience and complimentary vehicle clean too. 5 stars from me.
21 listopada 2024
Opinia niezależna
Odpowiedź od Barretts Motor Group
Hi Ken, thank you for your five-star review and great feedback. We're glad you experienced great service at Barretts.
Very friendly helpful staff nothing was…
Very friendly helpful staff nothing was to much trouble for them. Car went back in for a recall, over all we were very satisfied with the service.
21 listopada 2024
Opinia niezależna
Odpowiedź od Barretts Motor Group
Hi Jennie, thank you for your five-star review and great feedback. We're glad you experienced great service at Barretts.
Excellent experience
I purchased a car from Barretts BMW in Canterbury. I found it to be a relaxing and stress free experience. I was made to feel welcome by staff in the showroom and Duncan was very professional and not pushy in any way. I am delighted with my new vehicle and would highly recommend this business.
18 listopada 2024
Opinia niezależna
Odpowiedź od Barretts Motor Group
Hi, thank you for your five-star review and great feedback. We're glad you experienced great service at Barretts BMW Canterbury.
Good efficient service
Good efficient service. Polite helpful staff and kept up to date with the work done.
20 listopada 2024
Opinia niezależna
Odpowiedź od Barretts Motor Group
Hi Malcolm, thank you for your five-star review and great feedback.
Great service
Great service, polite, efficient and convenient. I am happy to recommend.
20 listopada 2024
Opinia niezależna
Odpowiedź od Barretts Motor Group
Hi Justine,
Thank you for your five-star review and great comments.
Brilliant service from start to finish…
Brilliant service from start to finish Kieran Seal and his team where first class. If you are in the Kent area please make the effort to use BMW Canterbury as your chosen service provider. They go the extra mile with a smile 😊
20 listopada 2024
Opinia niezależna
Odpowiedź od Barretts Motor Group
Hi Hamish,
Thank you for your five-star review and amazing comments.
Wouldn't go anywhere else!
The staff at Barretts BMW Canterbury are always really friendly and super helpful. The quality of their engineers work has always been excellent. Highly recommended!
18 listopada 2024
Opinia niezależna
Odpowiedź od Barretts Motor Group
Hi Jarrett, thank you for your five-star review and great feedback. We're pleased you received excellent service at Barretts BMW Canterbury.
Barretts always make you welcome
Barretts always make you welcome, and I am confident the work is completed to the best standards. Check is simple and straightforward and I have been using them since I purchased my car.
19 listopada 2024
Opinia niezależna
Odpowiedź od Barretts Motor Group
Hi Roy, thank you for your five-star review and great feedback. We're pleased you received excellent service at Barretts.
Excellent service
2016 BMW 335d Touring, 57500m, front shock absorber seal split and leaking heavily (pothole), failed MOT. Swift and sympathetic response from staff at Barrett’s Ashford meant replacement fitted within two working days; and under my BMW extended warranty, thank you very much Sophie and the others involved.
18 listopada 2024
Opinia niezależna
Odpowiedź od Barretts Motor Group
Hi Richard, thank you for your five-star review and great feedback. We will pass this on to Sophie and the team. We are pleased you received excellent service at Barretts BMW Ashford.
Highly recommended service
Excellent, prompt, efficient and friendly service. Easy to communicate with. Keep up the good work!
19 listopada 2024
Opinia niezależna
Odpowiedź od Barretts Motor Group
Hi Omar,
Thank you for your five-star review and great comments.
Car went in for a recall we received…
Car went in for a recall we received excellent service and a clean car bonus 👍
19 listopada 2024
Opinia niezależna
Odpowiedź od Barretts Motor Group
Hi David,
Thank you for your five-star review and great comments.
FRIENDLY PROFESSIONAL SERVICE !!,
As usual I FLAG the friendly and professional approach from BARRETTS.
SImply perfect IN EVERY WAY!! ( Shame you have to pay ,it's the only negative !! Ha Ha 🤣 😂 🤣
18 listopada 2024
Opinia niezależna
Odpowiedź od Barretts Motor Group
Hi Stewart,
Thank you for your five-star review and great comments.
I had a great experience with Barrett’s…
I had a great experience with Barrett’s Ashford yesterday. I chose to wait for it while they fitted two new tyres on my Mini. I sat and read and drinking cups of tea for just over an hour. They cleaned my car afterwards which was a bonus.
They may be a little more expensive than a tyre place but do you do get a good service.10/10 from me.
18 listopada 2024
Opinia niezależna
Odpowiedź od Barretts Motor Group
Hi Brenda,
Thank you for your five-star review and great comments.
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