Ordered an $18 aluminum flag pole. Sucked up the $17 shipping charge as I understand the premium for an oversized item (6’); but didn’t realize that there was an additional $20 “minimum order fee” u... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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The website was very easy to navigate and they had a good selection of the products that we were looking for. The shipping/delivery fees were outrageous though. Shipping was a third of my total orde... Zobacz więcej
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Easy to call in and get help. Very knowledgeable sales team! I've worked with Band Shoppe for 4 years. I'm always impressed with their service. Keep it up. No AI, actual people answering phones and kn... Zobacz więcej
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Ordering was so easy. Shipping prices are ridiculous but, my son is excited for them to arrive and save his feet while marching
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Informacje dotyczące firmy
Napisane przez firmę
Celebrating over 50 years of quality products, prompt delivery, and outstanding customer service to music educators and guard instructors around the globe! Here you'll find a complete line of custom band and guard uniforms and flags, and the largest selection of in stock merchandise. Band Shoppe has everything you need for a successful marching season, year after year.
Band Shoppe
Napisane przez firmę
- Your one-stop-shop for everything Marching Band
- Our commitment to our customers and employees includes our promotion of fair, safe, and environmentally friendly work practices in the manufacturing of all our garments and accessories.
Dane kontaktowe
8900 Highway 65 STE 2, 47612-9526, Cynthiana, Stany Zjednoczone
- (800) 457-3501
- www.bandshoppe.com
4,1
Dobra
5 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Quick delivery and helpful customer service
I received my order, which had a variety of majorette and guard items, very quickly! When I realized I had made a mistake, and needed to return an item, customer service was very helpful in assisting me through the process.
13 stycznia 2026
Odpowiedź od Band Shoppe
We're happy to hear that you received your order quickly! We're also glad our customer service team was helpful in assisting with your return. Thank you for your positive feedback! Amanda - Customer Care Team
Can always trust them!
Always on time or early. Always high quality equipment. I love them
31 stycznia 2026
Odpowiedź od Band Shoppe
We're happy you appreciate our promptness and high-quality equipment! It's great to know you love our service; we appreciate your feedback! Amanda - Customer Care Team
My grandson loves it
I purchased the mace for my grandson. It came very fast. It’s of superior quality and my grandson loves it.
28 stycznia 2026
Odpowiedź od Band Shoppe
We're happy to hear that the mace arrived quickly and is of excellent quality. We're glad your grandson loves it, and we appreciate your positive feedback! Amanda - Customer Care Team
Odpowiedź od Band Shoppe
We're happy to hear that ordering was easy, and your order arrived on time. Thank you for your positive feedback; we appreciate it. Amanda - Customer Care Team
Odpowiedź od Band Shoppe
Thank you for your review. You are welcome to return this item for a merchandise refund. Please copy the link below to request your return authorization number. https://www.bandshoppe.com/returns/ - Amanda - Customer Care Team
Odpowiedź od Band Shoppe
We're happy to hear that you had a great experience finding what you were looking for. Thank you for your positive feedback! - Emily, Customer Care Team
Product was as advertised and was…
Product was as advertised and was shipped immediately! Thank you!
23 stycznia 2026
Odpowiedź od Band Shoppe
We're so happy the product met your expectations and that it was shipped quickly! We appreciate your positive feedback and thank you! - Emily, Customer Care Team
Credible seller
Credible seller for the drum major equipment. With scarce experience and off-site location of mine, I was worried about not being able to buy the proper item for my daughter, here in South Korea. But Band Shoppe delivered it to the shipping agency located in OR, and it is delivered to Korea safely. Thanks for the proper support!
18 grudnia 2025
Odpowiedź od Band Shoppe
We're happy to hear that we could provide the drum major equipment you needed, despite the distance. We appreciate you sharing your positive experience and are glad everything arrived safely in South Korea! Thanks for your support! Amanda - Customer Care Team
Likes and dislikes.
I don’t like cost of postage.
I don’t like the 6 yd minimum.
I didn’t like hearing you no longer going to sell tissue lame. ( I just bought a card swatch)
I do like the fabric.
I also like your speedy service.
21 stycznia 2026
Odpowiedź od Band Shoppe
Thank you for your review. Unfortunately, the fabric mill that makes the tissue lame has gone out of business. Depending on the color you are looking for, we may have plenty of inventory available. Our sales team can assist you with any questions you may have. Amanda- Customer Care Team
Shipping cost 💲 15 for one pair of gloves
The product was as described that’s why I gave the three stars. I would not be giving any stars due to the amount of the shipping cost and how late it was receiving it.
17 stycznia 2026
Odpowiedź od Band Shoppe
Product pricing does not include shipping costs. Shipping and handling charges are calculated separately and are based on the rates provided by the third-party carrier. Transit times vary by carrier and location. I apologize that the 8-day delivery timeframe did not meet your expectations. Amanda - Customer Care Team
Odpowiedź od Band Shoppe
We're happy to hear that you love the Majorette Boots! Thank you for sharing your positive experience with us. Amanda - Customer Care Team
S&H costs too much…
I ended up paying 43 dollars for a pair of 20 dollar gloves after REGULAR shipping and handling. Gloves.
Also no returns on shoes even when they are in new condition. (They didn't fit)
20 stycznia 2026
Odpowiedź od Band Shoppe
Shipping costs are not built into the price of the product so all shipping and handling costs must be charged separately according to the prices set by the 3rd party carrier. Also, new/unused shoes can be returned within 30 days of purchase. You can view our return policy here - https://www.bandshoppe.com/returns/ - Amanda - Customer Care Team
Gift for granddaughter
This item was a gift for our granddaughter as she requested it. Unfortunately, I don't remember what this item was but she loved it and that's what counts in my book.
6 grudnia 2025
Odpowiedź od Band Shoppe
We're happy to hear your granddaughter loved the gift! Thank you for sharing your positive experience with us. Amanda- Customer Care Team
Missing Order, Terrible Customer Service
I placed an order for pole tape on Jan 5, 2026. I received notice of shipping + tracking info on Jan 22 and as of today Feb 9 (2.5 weeks later and counting) the USPS shipping status is "SHIPMENT RECEIVED ACCEPTANCE PENDING". Every time I call Band Shoppe, I'm told it's at the Post Office, there was a snow storm the wknd of Jan 24 and it's the issue is likely weather related. I've asked repeatedly for either a replacement order be shipped or my order be canceled and refunded - to which I've been told I need to wait until end of February to begin any such actions. This is absolutely INSANE!
5 stycznia 2026
Odpowiedź od Band Shoppe
Thank you for your review. Unfortunately, once the package leaves our facility, the transit is out of our control. A member of our customer care team is actively monitoring your order and just checked it again yesterday. We apologize that the postal system is experiencing this delay. We appreciate your patience as they continue to work through it. Amanda - Customer Care Team
My grandson was supposed to be in a…
My grandson was supposed to be in a competition and he broke his rifle. We ordered from you guys and it was here in time and was just what he needed.
Thank you
From Ashton and GG
18 stycznia 2026
Odpowiedź od Band Shoppe
We're so glad to hear that the rifle arrived on time and met your grandson's needs for the competition! Thank you for choosing us; we appreciate your positive feedback. Amanda - Customer Care Team
Odpowiedź od Band Shoppe
We're happy to hear that you had a positive experience with our customer service and quick turnaround time. Thank you for your feedback! Amanda - Customer Care Team
Very easy to get a refund & return…
Very easy to get a refund & return shipping label. Keep up the great customer service!
3 stycznia 2026
Odpowiedź od Band Shoppe
We are happy to hear that you had a seamless refund experience with our return process. Please note that Band Shoppe does not provide shipping labels for returns. Thank you for your positive feedback; we appreciate it. Amanda - Customer Care Team
Experience was amazing was able to…
Experience was amazing was able to navigate through the informative website and received my order (only a baton but still) wayy sooner than I expected!
16 stycznia 2026
Odpowiedź od Band Shoppe
We're happy to hear that you found our website informative and easy to use. Thank you for your positive feedback. Amanda - Customer Care Team
Fast delivery saved the day
Fast delivery saved the day! My granddaughter needed a new rifle strap for State Finals, and your early arrival was perfect. Thank you!
5 grudnia 2025
Opinia niezależna
Odpowiedź od Band Shoppe
We're so happy to hear that our fast delivery helped your granddaughter! Thank you for your positive feedback. Amanda - Customer Care Team
Odpowiedź od Band Shoppe
We're happy to hear that you found ordering easy and that your order was shipped and arrived to you very quickly. Thank you for your feedback. Amanda - Customer Care Team
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