Ordered an $18 aluminum flag pole. Sucked up the $17 shipping charge as I understand the premium for an oversized item (6’); but didn’t realize that there was an additional $20 “minimum order fee” u... Zobacz więcej
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The website was very easy to navigate and they had a good selection of the products that we were looking for. The shipping/delivery fees were outrageous though. Shipping was a third of my total orde... Zobacz więcej
Ordering was so easy. Shipping prices are ridiculous but, my son is excited for them to arrive and save his feet while marching
Easy to call in and get help. Very knowledgeable sales team! I've worked with Band Shoppe for 4 years. I'm always impressed with their service. Keep it up. No AI, actual people answering phones and kn... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Celebrating over 50 years of quality products, prompt delivery, and outstanding customer service to music educators and guard instructors around the globe! Here you'll find a complete line of custom band and guard uniforms and flags, and the largest selection of in stock merchandise. Band Shoppe has everything you need for a successful marching season, year after year.
Band Shoppe
Napisane przez firmę
- Your one-stop-shop for everything Marching Band
- Our commitment to our customers and employees includes our promotion of fair, safe, and environmentally friendly work practices in the manufacturing of all our garments and accessories.
Dane kontaktowe
8900 Highway 65 STE 2, 47612-9526, Cynthiana, Stany Zjednoczone
- (800) 457-3501
- www.bandshoppe.com
4,1
Dobra
5 tys. recenzji
Zaprasza klientów do wystawiania recenzji
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Inni użytkownicy przeglądali również
Poor Quality. Not Designed to Last
Ordered flags for my entire team. Cost us almost $500. We purchased a set of flags that, developed multiple holes and signs of damage after only participating in one parade and two competitions.
When purchasing, the product description advertised that the flags were “tough enough to last all season long from practice to show.” Based on our experience, that has not been the case, as the flags only lasted approximately one month before showing significant wear.
Reached out to the company to seek some sort of solution as were prepared to order 45 more flags from them. However, they deemed that they were not at fault claiming "it was likely caused by an external factor, such as contact with a rough surface or improper handling". Meanwhile the flags are literally ripping at the sewn seams.
And since I can not reply to the below comment. Pictures were given and excuses were made. The flags were properly used and stored. And again, all flags are ripping at the seams. So even if the holes are deemed not at their fault. That still does not cover the ripping at the seems where the hole was made for the pole to go through. And since we did a parade where the flags never touched the ground. And 2 competitions that took place in a gym and again never touched the ground. The excuse that they came in contact with a rough surface is invalid.
Shouldn't matter what the use of the flags are. If they are being advertised to be "durable enough to last all season" then they should be able to last all season in all types of environments. So false advertising. Do better.
Such a shame and business lost. Definitely not products that last a whole season.
12 maja 2026
Opinia niezależna
Odpowiedź od Band Shoppe
Thank you for your review. As discussed, the damage shown in your photos does not appear consistent with normal wear and tear. Under proper use, the material should not develop holes in the center of the material where no seams are located or exhibit excessive wrinkling. We appreciate your understanding. Amanda - Customer Care Team
Love these gloves
15 marca 2026
Odpowiedź od Band Shoppe
We're happy to hear you love the gloves. Thank you for your positive review. Amanda - Customer Care Team
The process was very user-friendly and…
The process was very user-friendly and I was able to place my order with no problem.
12 maja 2026
Odpowiedź od Band Shoppe
We're happy to hear that our order process was user-friendly for you. Thank you for taking the time to share your positive experience with us! Amanda - Customer Care Team
Repeat Customer With Another Great Experience
I ordered poms for our Jr. Bucs cheer team, and once again Band Shoppe did not disappoint! I used them last season for KDDC and came back because the process is just so easy. Their ordering system is simple, customer service is great, and the shipping is unbelievably fast.
The poms I ordered previously were excellent quality, so I can’t wait to see this new set. Thank you for making team orders stress‑free — highly recommend!
11 maja 2026
Odpowiedź od Band Shoppe
We're happy to hear that our ordering process, customer service, and fast shipping met your needs! It's great to know the poms were excellent. Thank you for your continued business; we appreciate your recommendation! Amanda - Customer Care Team
It was easy to find what I was looking…
It was easy to find what I was looking for, and you had it in stock!
8 maja 2026
Odpowiedź od Band Shoppe
We're happy to hear that you easily found what you needed and that it was in stock. Thank you for your positive feedback. Amanda - Customer Care Team
The product and delivery was good
The product and delivery was good. However, we just brought 1 flag and the system penalized increasing the amount if don’t buy 3 flags. This is the only thing that it was very disappointing for me at the moment to finalized my purchase. Because you don’t have any other option just paid…
2 maja 2026
Odpowiedź od Band Shoppe
Thank you for your review. We appreciate your purchase however; we do not have a minimum purchase requirement for stock flags. All stock flags can be purchased as singles. Amanda - Customer Care Team
The easy shopping and ordering is…
The easy shopping and ordering is perfect for grandparents !
Delivery service done in a timely manner
The product was well made
25 marca 2026
Odpowiedź od Band Shoppe
We're happy to hear that our easy shopping and ordering process worked well for you! We appreciate your feedback regarding the timely delivery and product quality. Amanda - Customer Care Team
Quick Order
Purchasing a flag was easy to do but can’t wait to receive it once it comes out of back order… excitedddd
1 maja 2026
Odpowiedź od Band Shoppe
We're happy to hear that purchasing the flag was easy! We appreciate your patience as we work to fulfill the back order. Amanda - Customer Care Team
Easy to order
7 maja 2026
Odpowiedź od Band Shoppe
Thank you for your review. We're happy to hear that the ordering process was easy. Amanda - Customer Care Team
Odpowiedź od Band Shoppe
We’re sorry to hear you’re disappointed. All of our rifles are balanced by the manufacturer prior to shipping. If you believe there may be a quality issue with your item, please reach out to us directly—we’re happy to take a closer look and help. Amanda - Customer Care Team
The website was easy to use
The website was easy to use, and the descriptions of the products were quite sufficient. The confirmation email came promptly. I have not received the products yet, but am looking forward to getting what I ordered.
4 maja 2026
Odpowiedź od Band Shoppe
We're happy to hear that the website was easy to use and the product descriptions were helpful. Thank you for your feedback. Amanda - Customer Care Team
Fantastic all the way around!
Fantastic all the way around!! Love the product and it came in fast!
17 marca 2026
Odpowiedź od Band Shoppe
We're happy to hear that you love the product! We appreciate your positive feedback and are glad it arrived quickly for you. Amanda - Customer Care Team
all good thanks for being a stable…
all good thanks for being a stable force in the band world!
28 kwietnia 2026
Odpowiedź od Band Shoppe
We appreciate your kind words and are glad to be a reliable part of the music community. Amanda - Customer Care Team
Odpowiedź od Band Shoppe
We're happy to hear that your online ordering was easy and the price was good. Thank you for the positive feedback! Amanda - Customer Care Team
$20 shipping for a little pair of shoes…
$20 shipping for a little pair of shoes is a bit steep. Other than that everything g was good. I get having to pay shipping but I'm sure you can get that price down some.
28 kwietnia 2026
Odpowiedź od Band Shoppe
We're happy you were satisfied with your purchase and appreciate your feedback. Amanda - Customer Care Team
Great price on the produce but wish…
Great price on the produce but wish shipping was a bit better priced. Which is why I have 4 instead of 5 stars.
26 kwietnia 2026
Odpowiedź od Band Shoppe
We appreciate you mentioning our great prices on products. Thanks for your review! Amanda- Customer Care Team
Odpowiedź od Band Shoppe
We're happy to hear that you are pleased with our timely delivery and the product. Thank you for your positive feedback! Amanda - Customer Care Team
I am extremely disappointed
I am extremely disappointed, and so extremely upset that my child is so upset. I have struggled and struggled to find a place that even sells color gaurd/ winter gaurd supplies/ accessories and I find this website, I was fine paying thr ridiculous $20 fee for not buying 5 or more and I was fine paying almost 60$ total for a $17.95 pole, WITHOUT THE FLAG, all for not even a full 24 hours later I get a notification from fed ex saying that the shipper canceled my label and my order was canceled. I sure hope you put my money back as quick as you took it so I can try to get my child what she needs. Why accept orders all to cancel them and not even have the courtesy to message the customer? Instead I had to hear about this from FedEx. Atleast they let me know.
22 kwietnia 2026
Odpowiedź od Band Shoppe
Thank you for your review. Your order was for a single flagpole; flags are sold separately. The order was not canceled—an initial shipping label was voided due to an error and then reissued. I will email you the correct tracking number. The order was received and shipped yesterday and is scheduled for delivery today. I apologize for any confusion. Amanda - Customer Care Team
Odpowiedź od Band Shoppe
We're happy to hear that our website is easy to use. We appreciate your positive feedback and thank you for your time. Amanda - Customer Care Team
Pruchasing Agent/Exe Aide
Thank you, Jason Cooney, for getting the Tax Exempt status set up for the university so quickly.
22 kwietnia 2026
Odpowiedź od Band Shoppe
We're happy to hear that the tax-exempt status setup for the university was completed quickly. We appreciate you taking the time to share your positive experience with us. Amanda - Customer Care Team
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