I returned my parcel as it was the wrong colour, paid out my own money to return (as they don’t “supply return labels”). Still to this day (weeks later), no one is ever at the property to accept the r... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered two Cars wondersuits for my car mad nephew and his new baby brother. Delighted with these little wondersuits. One of the was very big so initially wanted to return it but in the end decided... Zobacz więcej
We received exceptional service during very difficult times. Susan answers all enquiries personally and promptly. We had our wonderful Egg pram delivered and cannot express how happy we are with it.... Zobacz więcej
Reakcja na opinię
We bought our stroller, car seat and base along with various baby clothes and accessories from Bambinista. We noticed that baby shopping is mainly on line unless you travel far and wide to find a shop... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
The coolest collection of modern, trendy and minimal baby, toddler and kids clothing, accessories, toys and home products at BAMBINISTA. Ages 0-6 years.
Dane kontaktowe
Zjednoczone Królestwo
- +447784932512
- Hello@bambinista.com
- www.bambinista.com
4,0
Dobra
210 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 50% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Quick and easy
I ordered a Heather Hedgehog for a new baby. It was easy to order (had tried another seller first!) and delivered straight away, much quicker than expected.
Would thoroughly recommend
5 marca 2021
We received exceptional service during…
We received exceptional service during very difficult times. Susan answers all enquiries personally and promptly. We had our wonderful Egg pram delivered and cannot express how happy we are with it. We will most certainly be using Bambinista regularly.
Cannot wait to shop in store too from April 12th:)
2 marca 2021
Opinia niezależna
Odpowiedź od BAMBINISTA
Thank you so much for your review Lesley. It was an absolute pleasure dealing with you and your lovely daughter! Good luck for the baby!
Susan
Superb experience
Great service from Susan from start to finish! I've purchased a beautiful teddy bear for my nephew with international delivery to Spain. To unsurprised, only 3 short days later and the eddy bear arrived in Spain:) highly recommend Bambinista both for great quality and great customer care. Thanks again!
1 marca 2021
Odpowiedź od BAMBINISTA
Thank YOU so much for the lovely review Lucja! So happy we were able to get you the exact bear you wanted for your nephew, I am sure he will love it!
And thank you for supporting my small business.
Susan
Bambinista Founder
Odpowiedź od BAMBINISTA
Thanks for taking the time to leave a nice review Olwen!
Susan
Bambinista Founder
Excellent quality good delivery
The leggings arrived in good time and were a beautiful quality, my grand daughter in law was very pleased with them,
6 lutego 2021
Odpowiedź od BAMBINISTA
Hi Margaret.
Thank you for the kind review. It makes me happy to have happy customers!
Susan
Bambinista Founder
Amazing
Such an amazing company! The founder and ceo Susan is such a nice woman to deal with and I will definitely purchase from there website again! Pleasure doing business
9 stycznia 2021
Odpowiedź od BAMBINISTA
Thanks Matthew! You too... It's lovely having such nice customers!
Susan
Fantastic service going above and beyond!
Fantastic service provided by Susan and the Bambinista team. They went above and beyond to make sure we got our pram. Communication was super impressive taking into account I live in Hong Kong, I highly recommend you use their services!
8 stycznia 2021
Odpowiedź od BAMBINISTA
Thanks Greg. Customers like you are an absolute pleasure so I'm very happy we could help get you what you wanted, even in Hong Kong!
Susan
Bambinista Founder
Great service
7 stycznia 2021
Odpowiedź od BAMBINISTA
Thank you so much for your review Alison! Great service is super important to us!
Susan
Bambinista Founder
Great service still waiting on a recent…
Great service still waiting on a recent order
6 stycznia 2021
Odpowiedź od BAMBINISTA
Hi Catherine
Thanks for your review. I see your order arrived a couple of days ago, sorry for the delay, the postal service is a bit overloaded at the mo with national lockdown. Hope your little one enjoys their order! :-)
Susan
Amazing service
Susan was amazing! I had ordered the wrong pram adapter and within moments I received and email reassuring me about my purchase, then a follow up call in regards if I wanted to exchange for the adapter I needed.
Thank you once again Bambinista.
6 stycznia 2021
Odpowiedź od BAMBINISTA
Anytime Nav! You are most welcome! :-)
Susan
Bambinista Founder
Brilliant website with excellent…
Brilliant website with excellent customer service . Would not hesitate to recommend and look forward to using again
4 stycznia 2021
Opinia niezależna
I explain because i orderd wellies 1…
I explain because i orderd wellies 1 december for christmas and they stil not come ordernr 9662 i did send you so many emails also call you but never got a answer so verry bad!!!
19 grudnia 2020
Odpowiedź od BAMBINISTA
Hi
Your order was dispatched less than 24hrs after placed it, and unfortunately was delayed / lost en route. We have experienced a couple of issues with orders to Netherlands as the postal service there is a bit delayed.
We refunded you for your order.
Apologies for the disappointment.
Susan
Odpowiedź od BAMBINISTA
Thanks Charles. Appreciate you taking the time to leave a review. Great choice of product, I'm sure the receiver will have many fun hours playing with it.
Susan
Bambinista Founder
Odpowiedź od BAMBINISTA
Thank you so much for the lovely review E.J. So happy you were happy!
Susan
Bambinista Founder
Excellent service
Prompt delivery, nicely packaged and good quality. I would highly recommend this company.
4 grudnia 2020
Odpowiedź od BAMBINISTA
Aw... thanks so much! So kind of you to say and thank you for taking the time to leave a review and supporting my small family business!
Kind regards
Susan
Odpowiedź od BAMBINISTA
Thank you so much Kirsty. We do try. :-)
Kind regards
Susan
Bambinista Founder
Odpowiedź od BAMBINISTA
Thanks Wendy, appreciate the kind review.
Susan
Bambinista Founder
Odpowiedź od BAMBINISTA
Hi Charlie,
Thank you SO MUCH for writing a review! Really appreciate it. And thanks for supporting a small family business!
Kind regards
Susan
Bambinista Founder
Arrived really fast and was happy with…
Arrived really fast and was happy with item brought
14 listopada 2020
Odpowiedź od BAMBINISTA
Hi Nicola,
Really appreciate your review, thank you so much!
Kind regards
Susan
Bambinista Founder
No return label or instructions added
No return label or instructions added. I ordered wrong size and emailed the company to ask how to return and no response
9 listopada 2020
Odpowiedź od BAMBINISTA
Hi Jenny
Thank you for your review.
Apologies for missing your email sent last week. Unfortunately due to Coronavirus, all my staff are on Furlough and I am running the entire business on my own, and also trying to work from home whilst looking after my toddler. No excuse for not replying to you email however, but we are in some very challanging times!
We do pay for returns of any products that are faulty / damaged, but unfortunately we don't offer free returns for incorrect orders or if a customer changes their mind as this is extreamly expensive and as a small business, I am not able to offer this service.
Thank you for shopping small and supporting my business.
Stay safe.
Regards
Susan
Bambinista Founder (and everything else at the moment) ;-)
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.