Alex was super helpful with getting the bike set up and explaining how everything worked with suspension adjustment, the motor etc. being my 1st EMTB bike. Would definitely come back here again.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Went into the Waterloo shop initially, Alex was extremely helpful. He advised me of the correct size and answered my questions. A few days later I decided to buy online as it was most convenient i... Zobacz więcej
I’ve had experiences with most of the different Balfe’s Bikes and the folks at Waterloo stand tall amongst the rest. I used a cycle to work vouchers in part to upgrade my gravel bike and the... Zobacz więcej
Really helpful and knowledgeable staff. Great flexibility on the Cycle2Work scheme so I could get the right bike and not be limited by an absolute cutoff at £2k
Informacje dotyczące firmy
O Balfe's Bikes - Waterloo
Napisane przez firmę
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Napisane przez firmę
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Dane kontaktowe
69-71 The Cut, Waterloo, SE1 8LL, London, Zjednoczone Królestwo
- 020 4529 7777
4,8
Doskonała
938 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Competent and reliable
I needed a damage assessment for my bike insurance. They were helpful and accommodating, four stars because it took a while, which I guess is due to them being in a busy location. And bike shops becoming a dying breed in London.
7 maja 2026
The team at Waterloo were great
9 maja 2026
Quick Fix but Overpriced for a Simple Job
Hi,
I visited the Waterloo Balfe’s Bikes store because the handlebar on my Specialized e-bike was wobbling. I believed it needed a new star nut, which I explained to the mechanic after he initially wasn’t sure what the issue was.
He then replaced the star nut, which took around 10 minutes. However, I was charged £23 for this relatively quick and simple job, which I don’t feel is a fair price. There was also no clear pricing displayed for this type of repair.
I appreciate that the issue was resolved, but the cost felt quite high for the work involved—especially as I was assisting by holding the handlebar during the repair. I’d recommend more transparency around pricing for small jobs like this.
7 maja 2026
Thank you for taking care of my bike .
4 maja 2026
Ordered and collected within a few days…
Ordered and collected within a few days from local store.
24 kwietnia 2026
I was seriously impressed with the…
I was seriously impressed with the service and help that I got from the team at Balfe's bikes when I dropped in this morning. My day visiting some Veterans looked in doubt as my Gears had stopped working. Nothing seemed too much trouble and despite their work load they kindly fitted a new gear cable for me and fixed the issue swiftly. This is definitely the go to place for Cylists in London. Stella service from very pleasant and highly skilled people.
Bravo Balfe's
5 maja 2026
Opinia niezależna
Great place to buy
Very friendly, helped to choose all components and the bike, and helped with details for the cycle to work scheme - they had everything needed from cleaning supplies to the bike, so it's great with cycle to work scheme.
28 kwietnia 2026
The service provided by staff member 👊😎
27 kwietnia 2026
Knowledgeable and professional
These guys are professional and knowledgeable about bikes. The advice is excellent and the workshop is in the shop, which means they fit stuff on th spot.
If you are looking for a very cheap bike, go online. If you want to buy the right bike, go to Balfes
23 kwietnia 2026
Great service
Great service. Ordered some gloves on lunch time and they arrived at the Waterloo branch by 11 the next day. Swift service
23 kwietnia 2026
Great guys
Great guys, really good advise and service. They know about bikes and tell you all about it
17 kwietnia 2026
Brilliant service
The service I get from the guys in the Waterloo branch is brilliant. From when you enter the store to updating you for collection.
14 kwietnia 2026
Agreed what needed doing
Agreed what needed doing, communication very good and fixed same day. Very happy.
14 kwietnia 2026
Good customer service
The pedal cycle straps arrived promptly.
The product was as described and I was able to fit them easily.
10 kwietnia 2026
Excellent customer experience
Excellent customer experience, well looked after from the moment I stepped through the door.
10 kwietnia 2026
Quick repair and extra help with a smile
We accidently broke a part on our new Brompton P Line bike. We dropped it off Sunday and it was ready Monday morning! Not only did Alex repair the bike he also checked out the whole bike and put on two lights and the pump. Thank you so much Alex!
12 kwietnia 2026
Opinia niezależna
Doświadczenie Trustpilot
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