Needed prompt replacement of rear inner tube for which I was fully prepared to come back later. However, Curtis was able to see to it immediately and easily identified the cause of the puncture. He wa... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Friendly staff in store (Sutton) and overall an efficient service where I was kept fully informed at every step.
I needed to bring my bike back to the shop several times because the hub gears weren't adjusted correctly after the initial service. The shop staff were always happy with this, and ultimately sought a... Zobacz więcej
Reakcja na opinię
I purchased my second bike from balfes because you can always be assured of great service and a good deal backed up with support if you need it.
Informacje dotyczące firmy
O Balfe's Bikes - Sutton
Napisane przez firmę
The Bike Sales and Servicing Specialists.
Founded in 2008, Balfe’s Bikes has 12 bike shops in London and the South East. We stock the world’s best bike brands including Trek, Specialized, Brompton, Whyte, Giant, BMC, Frog and more, plus all the acccessories you would expect.
We are proud to maintain high standards of service in our shops, our workshops and online. View our website for the latest product releases, deals and more to find everything you need to enjoy cycling.
About Balfe's Bikes
Napisane przez firmę
- Free Click & Collect
- To our 12 stores across London and the South East
- Free delivery
- Free delivery on all bikes over £500 - Free delivery non-bike orders over £30 (*excluding bulky or restricted items free delivery over £100)
- 0% finance
- Available to help spread the cost via Klarna. Terms & Conditions apply.
- Cycle to Work available
- Vouchers accepted to save 25-39%
- Online service booking
- For our professional workshops
- Balfe’s personal bike delivery
- No unpacking required. Bike built and ready to ride straight away, for local customers
Dane kontaktowe
126 High Street, SM1 1LU, Sutton, Surrey, Zjednoczone Królestwo
- 020 8076 7400
4,8
Doskonała
873 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Staff are super friendly and…
Staff are super friendly and knowledgeable. Would definitely bring my bike here again when needing a repair or service.
10 kwietnia 2025
Odpowiedź od Balfe's Bikes - Sutton
Hi Rahul. Hald ti be of Service, thanks for taking the time to leave a review. Dave and Team Sutton
Excellent service
I received very good advice about which lock to buy for my bike and excellent service.
18 kwietnia 2025
Odpowiedź od Balfe's Bikes - Sutton
Hi Delmar. Thanks for your kind review. I ma glad you are happy with your lock and our service. Dave an Team Sutton
That is the best bike shop/s for…
That is the best bike shop/service for bicycles.
The staff is incredibly friendly, professional, and clearly well-trained. They repaired my bike quickly and efficiently, and were happy to offer helpful advice for anything I needed. Highly recommended for anyone who wants top-notch service for their bicycle.
17 kwietnia 2025
Odpowiedź od Balfe's Bikes - Sutton
Hi Florin thanks for such a nice review its nice to be appreciated fro doing something we love. Hope to see you and your friends again soon. Dave and Team Sutton
The various staff members are all very…
The various staff members are all very enthusiastic and seem to have great knowledge about bikes and accessories. All questions and queries were adequately answered.
Having visited other Balfe stores (Reigate) it seems to a common theme.
I would definitely recommend Balfes to prospective customers.
15 kwietnia 2025
Odpowiedź od Balfe's Bikes - Sutton
Hi Ian. Thanks for taking the time to leave a review im glad you were satisfied with your service. Dave and Team Sutton
Stuck pedals, sorted pronto!
Stuck pedals - super helpful, really appreciate the continued great service from the mechs at Balfe’s Sutton. They’ve helped me out with three separate bikes with a range of issues and today no different
16 kwietnia 2025
Opinia niezależna
Odpowiedź od Balfe's Bikes - Sutton
Hi Rene. Glad we have been able to help you on a number of occasions. Dave and Team Sutton
Odpowiedź od Balfe's Bikes - Sutton
We're delighted to hear about your positive experience at our Sutton store. Thank you for your kind words and recommendation. We strive to provide excellent customer service and appreciate your feedback. Dave & Team Sutton
Ok experience
Lacked bicycle knowledge specific to me and my needs.
But otherwise straightforward service
26 marca 2025
Odpowiedź od Balfe's Bikes - Sutton
Hi DK. Apologies for the delay in my response, I am sorry you felt we could not address your specific requirements. I would be grateful if you could provide more deatils so we can make necessary changes/provide training. Dave and Team Sutton
Conscientious and really friendly.
Conscientious and friendly, really helpful when helping me to exchange a product from another store, the service was noticabley good all staff were happy to help.
A big thank you once again
3 kwietnia 2025
Odpowiedź od Balfe's Bikes - Sutton
Hi Simon. Thanks for the review (which I'm just catching up.on) I'm glad you likd the store and we look forward to continuing to serve you in the future. Dave and Team Sutton
Very helpful and fast
27 marca 2025
Odpowiedź od Balfe's Bikes - Sutton
Hi Lawrence. Thanks for the review. Gladnwe were able to help you quickly.
Dave and Team Sutton
Odpowiedź od Balfe's Bikes - Sutton
Hi Weronika. Thanks for the kind review hope to serve you again soon. Dave and Team Sutton
First time customer
It was my first time of using them so shall see how it is the second time and so forth are.
21 marca 2025
Nice and straightforward to deal with
Nice and straightforward to deal with. Recommended lower cost option for bike which was good.
18 marca 2025
Odpowiedź od Balfe's Bikes - Sutton
Hi David. Thanks for your review and your continuing custom. Dave and Team Sutton
From start to finish was great service…
From start to finish was great service can't complain the only down side was waiting on part for a week
1 marca 2025
Odpowiedź od Balfe's Bikes - Sutton
Hi Danny. Thanks for the great review glad you were happy. Unfortunately the wait for the part was beyond our control.
Dave and Team Sutton
The guys in the workshop are always…
The guys in the workshop are always great to deal with.
3 marca 2025
Odpowiedź od Balfe's Bikes - Sutton
Hi Jon. Thanks on behalf of my Workshop team for your review. Hope to see uou again soon. Dave and Team Sutton
Odpowiedź od Balfe's Bikes - Sutton
Hi Amit
Thanks for the review hope to see you again.
Dave and Team Sutton
Quick convenient delivery of bike with…
Quick convenient delivery of bike with good advice on which bike to buy.
25 lutego 2025
Odpowiedź od Balfe's Bikes - Sutton
Hi Suraj. Thanks for the review, sorry for delay in reply. Dave
Helpful expert advice on my Bicycle…
Helpful expert advice on my Bicycle rebuild project.
No quibble return on the incorrect chain I mistakenly bought
19 lutego 2025
bike service
I am new to the area and this was my first time to Balfe's. The team is very attentive and I had my bicycle serviced in 4 days (it needed a lot of work and new parts). Good price and work done, now time to get back on the cycling commute!
15 lutego 2025
Opinia niezależna
Odpowiedź od Balfe's Bikes - Sutton
Hi Hugo. Thanks for the review, glad we were able to help. Welcome to the area and we look forward to being your go to bike shop. Dave & Team Sutton.
Odpowiedź od Balfe's Bikes - Sutton
Hi. Thanks for the review, glad we could help at a good price. Dave & Team Sutton.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.