BAKKALIM UK Recenzje 

164
Wynik TrustScore: 2.5 na 5

2,3

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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

The product I received was completely different from the one shown in the image. Unfortunately, because I trusted the company, I hadn't bothered to read the product description—which, as it turned out... Zobacz więcej

Oceniono na 5 z 5

Mütiş nazik bir müşteri hizmetleri var,sorun odaklı değil çözüm odaklı çalışanların olduğu bir kurum diyebilirim.Paketler çok güzel içlerinde koruyucu köpük ile geliyor ve kuru bakliyatlar patlarsa di... Zobacz więcej

Oceniono na 1 z 5

Hic memnun kalmadim tavsiye etmem insanlari kandirip siparis ettigimiz urun yerine en kotu ve ucuz urun gonderiyorlar sitelerinde 9 adet var diyor ama malesef sozde kalmamis ya arkadasim kalmadiysa el... Zobacz więcej

Oceniono na 1 z 5

AVOID AVOID AVOID. I WAS A REGULAR CUSTOMER AND ONCE THEY HAVE SENT FROZEN MATERIALS MELTED AND SOAKED. THEY HAVE SENT SO MANY EXPIRED ITEMS. WHEN I TOLD THEM, THEY HAVE BANNED ME. RIP OFF. UNTRUSTED... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Supermarket

Napisane przez firmę

Turkish & International Supermarket


Dane kontaktowe

2,3

Słaba

Wynik TrustScore: 2.5 na 5

164 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

2,3

Wszystkie recenzje

(164)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 10

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

First time with Bakkalim but very…

First time with Bakkalim but very happy. I ordered at the weekend and they had problems with delivery company so I got my shopping on Wednesday. Bread a little stale but nothing that cant be fixed with an oven.
Everything was packed safely and arrived safely, Fridge items in fridge bags with ice, absolutely brilliant. Thank you Bakkalim and Yusuf who dealt with my order. I will definitely shop with them again.

13 kwietnia 2022
Opinia niezależna
Oceniono na 1 z 5

Waste of time

This is the worst experience I have ever had with Bakkalim and I will never order from them again. My order was packed poorly and a bottle of washing liquid was spilled all over the items. When I reported this they blamed DHL and didn’t offer a solution or refund for the damaged items. They substituted an item and didn’t even bother to issue a refund for the difference. They also packed all of the dairy fridge items with the rest of the shopping and didn’t use cooling bags. all of the dairy items travelled for at least 25 hours (to outside of London see the attached DHL’ s message below) without any cooling bags and I am not even including the packing and waiting time of the delivery from their warehouse.This is totally unacceptable and they breached the cold chain temperature of the dairy products. And the customer service agent who clearly couldn’t care less asked how I measured those dairy items’ temperature and decided that they are at the room temperature as the weather was cold enough to keep them cool. How ridiculous! Just such a bad experience, waste of time. I am not concerned about every penny I paid but my health. I can’t let my family have sucuk and the cheeses and have side effects because they were delivered in a box next to Ulker biscuits and pirinç! They can’t offer a service competently and they clearly don’t acknowledge their mistakes!

24 grudnia 2021
Opinia niezależna
Oceniono na 5 z 5

Best Turkish Grocery

Very happy with bakkalim fast delivery and great packaging. Frozen stuff came with frozen water packs. I will continue to order with them. 5star service, thanks

13 listopada 2021
Opinia niezależna
Oceniono na 5 z 5

Superb experience

This was my first order with Bakkalim UK when l was searching for a couple of pickle jars to order on lnternet. In addition to the jars l ended up ordering some of my much needed and favorite Turkish food. Everything was very smooth from ordering to delivery which was very prompt the next day. Excellent customer service, very polite when l needed to clarify something with them. In the process of delivery l was informed about expected delivery time and very polite delivery person informed me when he was on his way. Everything turned up properly packed and intact. I will definetely be ordering with them again.

21 sierpnia 2021
Opinia niezależna
Oceniono na 5 z 5

Just placed my first order with…Bakkalim

Just placed my first order with Bakkalim.
Delivered outside of London within 48hrs.
Everything in order, well packaged, polite delivery driver.
Will definitely use again, very impressed with products, prices, efficiency and excellent customer service.
Thank you

30 lipca 2021
Opinia niezależna
Oceniono na 5 z 5

Spot on

Spot on, great communication, items carefully packed, fast delivery, helped kindly with my request! Will definitely shop again and recommend to my friends!

29 czerwca 2021
Opinia niezależna
Oceniono na 1 z 5

Never again.

Nothing was in the box to keep chilled food cold, packaging was a disaster altogether. Ended up with plenty of plastic bags, weird spongy/foamy pieces, dusty and damp cartboard, and plenty of food that goes straight to the bin. They should've been frozen, or at least chilled. Didn't even bother to ask for a refund. The first time was the last time for me.

23 czerwca 2021
Opinia niezależna
Oceniono na 5 z 5

Bakkalim dan cok memnunum

Bakkalim dan cok memnunum. 6 defa alisveris yaptim hic sorun yasamadim. siparis ettigim urun ellerinde kalmamissa para iyadesi yapiyorlar.. ve Bakkalim calisanlari cok ilgileniyorlar cok kibarlar ...Ürün Fiyatlarida cok uygun... Bakkalima cok tesekkur ediyorum.

Fatma Gumus

19 maja 2021
Opinia niezależna
Oceniono na 1 z 5

Very disappointed

Very disappointed. They sent wrong items. I asked for refund a couple of times as they were not answering my emails. At last they refunded, but the next time I wanted shopping I couldn’t, as they restricted my account. Just beware.

11 maja 2021
Opinia niezależna
Oceniono na 5 z 5

Best Turkish Food and Grocery Delivery in London!

These guys tried really hard to make the delivery, everything was in perfect condition and none of the items had an expiry date too close to the delivery date.

I assumed they would not deliver on weekends but they actually do exactly what they say! They will even deliver on Sunday if you ordered on Saturday! Unfortunately I assumed they would deliver on Monday when I submit an order on Saturday. It was really my carelessness but they called me before the delivery and we made an arrangement which worked out great!

They were extremely kind and reasonably accommodating. Though you need to receive the delivery on the next day you made your order.

They are doing really hard and working really hard apparently, really happy to get my Turkish food and groceries from them!

I have also compared prices with 3 other competitors that sell Turkish food and these guys have the best product and price range. Really happy to use them and will definitely order again!

10 maja 2021
Opinia niezależna
Oceniono na 5 z 5

Delivery was really fast

Delivery was really fast. I was happy with how it was packed.
Prices are amazing. I now realize that i was paying so much for the same products. I am going to shop with them from now on.

10 kwietnia 2021
Opinia niezależna
Oceniono na 5 z 5

Wow!

Wow! Super quick delivery and everything as expected. Can’t wait to make the kunefe

10 kwietnia 2021
Opinia niezależna

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